• Home
  • Latest
  • Fortune 500
  • Finance
  • Tech
  • Leadership
  • Lifestyle
  • Rankings
  • Multimedia

Trendingnow

1

Jeff Bezos pledged $10 billion for climate change. With the 2030 clock ticking, his wife, Lauren Sánchez Bezos, is leading the charge to spend it

2

Anne Hathaway says she was spammed with ChatGPT-written thank you notes after hiring for a recent role: ‘Nobody on that list gets that job’

3

Microsoft boss Steve Ballmer publicly dismissed Chrome as a 'rounding error'—but Google’s CEO says he used the jab as fuel to win the browser-wars

1

Jeff Bezos pledged $10 billion for climate change. With the 2030 clock ticking, his wife, Lauren Sánchez Bezos, is leading the charge to spend it

2

Anne Hathaway says she was spammed with ChatGPT-written thank you notes after hiring for a recent role: ‘Nobody on that list gets that job’

3

Microsoft boss Steve Ballmer publicly dismissed Chrome as a 'rounding error'—but Google’s CEO says he used the jab as fuel to win the browser-wars
CommentaryCareers

7 out of 10 employees dangerously underestimate or overestimate their skill levels, new analysis finds

By
Bernardo Nunes
Bernardo Nunes
Down Arrow Button Icon
By
Bernardo Nunes
Bernardo Nunes
Down Arrow Button Icon
October 7, 2024, 5:40 AM ET
Bernardo Nunes is a data scientist who specializes in AI transformation at Workera.
An employee who overestimates their skills and has skills gaps that prevent confident and safe task execution will exact the highest cost on any company.
An employee who overestimates their skills and has skills gaps that prevent confident and safe task execution will exact the highest cost on any company.Getty Images
Add Fortune on Google for similar content.

Today, companies are moving away from the rigid job descriptions and educational requirements of the past, shifting instead toward a skills-based approach that prioritizes evaluating and training employees for the specific abilities they need to complete their assigned tasks and projects.

In this new environment, any organization must understand its employees’ current skill levels and where they need to focus their attention.

At Workera, we recently conducted an analysis of data from our skills development platform to understand how employees rate their own skill levels. The results have serious implications for any organization that hopes to improve its learning and development.

How employees evaluate their own abilities

We gathered anonymized skills data from several thousand Workera users, who conducted a total of more than 22,000 domain assessments through early 2024. In each case, the user was asked to evaluate their current ability level before performing a computerized adaptive test (CAT). The CAT result is an accurate proxy for their current ability level. Comparing the two scores reveals how accurately a user is able to assess their own skill levels.

Workera assesses domains (larger categories of individual, highly specific skills) on a 300-point proficiency scale. If the difference between the self-assessment and the CAT result is greater than 10 points, we consider the learner to have inaccurately estimated their skill level.

Our analysis found that users underestimated their skill levels in 56% of the cases. Meanwhile, 32% overestimated their skills. Just one in 10 users (11%) accurately estimated their skill level.

Even as you increase the margin for error, users are far more likely to underestimate their skill levels. If the difference between the self-assessment and the CAT result is greater than 30 points, we find that 47% underestimate their abilities, 24% overestimate, and 29% fall within the acceptable range of accuracy.

In other words, seven in 10 users (71%) aren’t able to accurately judge their current ability levels one way or another.

The more technical the subject, the more likely the user is to evaluate their abilities accurately. We broke down the results according to specific domains, ranging from highly technical ones (machine learning, probability, and statistics) to those that depend more on general fluency (generative AI, communicating about AI).

The results show that users have a better understanding of their abilities in technical domains. For example, just 17% of users underestimated their abilities in machine learning (55% estimated accurately), while 69% underestimated their abilities in communicating about AI (27% estimated accurately).

Taken together, there are two clear takeaways: Employees are more likely to underestimate their skills than anything else—and a surprisingly low percentage of employees are able to assess their own ability levels accurately.

Why accurate skills measurement matters

Time is a finite resource. Employees can only devote a certain number of hours to skills development.

When employees chronically underestimate their skills, they end up spending valuable time studying material they already understand. The result is a workforce that spins its wheels, standing in place instead of moving forward. Over time, this will add up to a competitive liability as an organization falls behind competitors that understand their ability levels and are constantly driving forward.

Of course, it’s also important to pay attention to the 32% of employees who overestimate their skills. These employees don’t recognize the need to study specific fundamental subjects. As a result, not only do they lack the skills to complete specific tasks and projects but they also lack the knowledge building blocks that will enable them to develop more advanced skills. The result is functionally the same as in underestimation—a workforce that is unable to move forward.

Our research led us to identify four categories of employees, based on their awareness of the relevance of their skills and their own skill levels:

  • Unknown unknowns: An employee who overestimates their skills and has skills gaps that prevent confident and safe task execution. This type of employee will exact the highest cost on the company.
  • Unknown knowns: An employee who underestimates their own skills and spends valuable time studying material they already understand. That comes at a moderate cost to the employer.
  • Known unknowns: An employee who accurately estimates their own skills, and devotes effort to acquire the skills required in tasks and projects that they do not currently own. This type of employee benefits from precision upskilling the most.
  • Known knowns: This is the least likely scenario. An employee who accurately estimates the skills they know they already have.

Lack of measurement is a widespread problem for today’s businesses. According to LinkedIn’s 2024 Workplace Learning Report, only 4% of organizations have reached the measurement phase for their large-scale upskilling projects. This lack of visibility means that organizations and their employees will not be able to lay out effective learning plans for their employees, nor will they be able to confirm when an employee has reached their goals.

Committing to skills-based development is an important first step for the future of work. But for this strategy to succeed, organizations must embrace objective, precise, data-based assessments.

More must-read commentary published by Fortune:

  • Here’s why the United Steelworkers oppose Nippon’s takeover of U.S. Steel
  • EPA administrator: Rolling back Biden-Harris infrastructure and climate investments would mean backlash in American communities
  • Nike’s new CEO signals a return to its old values
  • We keep celebrating low unemployment—but data shows jobs and economic activity have been shifting to big business

The opinions expressed in Fortune.com commentary pieces are solely the views of their authors and do not necessarily reflect the opinions and beliefs of Fortune.

About the Author
By Bernardo Nunes
See full bioRight Arrow Button Icon
Add Fortune on Google for similar content.

Latest in Commentary

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025

Most Popular

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Fortune Secondary Logo
Rankings
  • 100 Best Companies
  • Fortune 500
  • Global 500
  • Fortune 500 Europe
  • Most Powerful Women
  • World's Most Admired Companies
  • See All Rankings
  • Lists Calendar
Sections
  • Finance
  • Fortune Crypto
  • Features
  • Leadership
  • Health
  • Commentary
  • Success
  • Retail
  • Mpw
  • Tech
  • Lifestyle
  • CEO Initiative
  • Asia
  • Politics
  • Conferences
  • Europe
  • Newsletters
  • Personal Finance
  • Environment
  • Magazine
  • Education
Customer Support
  • Frequently Asked Questions
  • Customer Service Portal
  • Privacy Policy
  • Terms Of Use
  • Single Issues For Purchase
  • International Print
Commercial Services
  • Advertising
  • Fortune Brand Studio
  • Fortune Analytics
  • Fortune Conferences
  • Business Development
  • Group Subscriptions
About Us
  • About Us
  • Press Center
  • Work At Fortune
  • Terms And Conditions
  • Site Map
  • About Us
  • Press Center
  • Work At Fortune
  • Terms And Conditions
  • Site Map
  • Facebook icon
  • Twitter icon
  • LinkedIn icon
  • Instagram icon
  • Pinterest icon

Latest in Commentary

Patricia Camden is EY Studio+ Customer Experience and Loyalty Leader
CommentaryConsulting
EY: we found your biggest AI blind spot. It’s called the ‘tempo gap’
By Patricia Camden and John DuboisJune 20, 2026
9 hours ago
p
CommentaryInternet
GoDaddy Corporate Domains chief: The next Internet land rush is happening right now
By Phil LodicoJune 20, 2026
9 hours ago
g
CommentaryVenture Capital
I watched enterprises buy AI that solved the wrong problem. So I left Dell and built a startup to fix it
By Ganesh PadmanabhanJune 19, 2026
1 day ago
Samantha Gloede
CommentaryLeadership
Boards must avoid sleepwalking into the AI era. KPMG’s Global AI risk chief has a survival guide
By Samantha GloedeJune 19, 2026
1 day ago
Piyush Patel
Commentaryshopping
Black Friday already sorted the winners from the losers. Your industry is next
By Piyush PatelJune 19, 2026
1 day ago
audrey
CommentaryInsurance
Aflac general counsel: Georgia lawmakers took a crucial step forward on sickle cell disease – but there’s more work to be done
By Audrey Boone TillmanJune 19, 2026
1 day ago

Most Popular

Jeff Bezos pledged $10 billion for climate change. With the 2030 clock ticking, his wife, Lauren Sánchez Bezos, is leading the charge to spend it
Environment
Jeff Bezos pledged $10 billion for climate change. With the 2030 clock ticking, his wife, Lauren Sánchez Bezos, is leading the charge to spend it
By Sydney LakeJune 19, 2026
1 day ago
Anne Hathaway says she was spammed with ChatGPT-written thank you notes after hiring for a recent role: ‘Nobody on that list gets that job’
Success
Anne Hathaway says she was spammed with ChatGPT-written thank you notes after hiring for a recent role: ‘Nobody on that list gets that job’
By Orianna Rosa RoyleJune 18, 2026
3 days ago
Microsoft boss Steve Ballmer publicly dismissed Chrome as a 'rounding error'—but Google’s CEO says he used the jab as fuel to win the browser-wars
Success
Microsoft boss Steve Ballmer publicly dismissed Chrome as a 'rounding error'—but Google’s CEO says he used the jab as fuel to win the browser-wars
By Preston ForeJune 17, 2026
3 days ago
The Great Recession’s missing children are finally bringing college’s financial crisis into sight. Welcome to the ‘enrollment volatility’ era
Economy
The Great Recession’s missing children are finally bringing college’s financial crisis into sight. Welcome to the ‘enrollment volatility’ era
By Tristan BoveJune 20, 2026
12 hours ago
Nvidia CEO Jensen Huang says electricians and plumbers will be needed by the hundreds of thousands in the new working world
Success
Nvidia CEO Jensen Huang says electricians and plumbers will be needed by the hundreds of thousands in the new working world
By Preston ForeJune 20, 2026
9 hours ago
The man who lived through the fall of the Soviet Union and helped wealthy Chinese move to Canada sees a familiar picture in America
Success
The man who lived through the fall of the Soviet Union and helped wealthy Chinese move to Canada sees a familiar picture in America
By Nick LichtenbergJune 17, 2026
4 days ago

© 2026 Fortune Media IP Limited. All Rights Reserved. Use of this site constitutes acceptance of our Terms of Use and Privacy Policy | CA Notice at Collection and Privacy Notice | Do Not Sell/Share My Personal Information
FORTUNE is a trademark of Fortune Media IP Limited, registered in the U.S. and other countries. FORTUNE may receive compensation for some links to products and services on this website. Offers may be subject to change without notice.