• Home
  • Latest
  • Fortune 500
  • Finance
  • Tech
  • Leadership
  • Lifestyle
  • Rankings
  • Multimedia
SuccessAmazon

Amazon CEO Andy Jassy ordered a full-time return to the office—but research says he’ll backtrack next year

Orianna Rosa Royle
By
Orianna Rosa Royle
Orianna Rosa Royle
Associate Editor, Success
Down Arrow Button Icon
Orianna Rosa Royle
By
Orianna Rosa Royle
Orianna Rosa Royle
Associate Editor, Success
Down Arrow Button Icon
September 18, 2024, 7:51 AM ET
Like Amazon, around half of U.S. firms asked workers to return to the office last year—only a third have kept their 5-day in-office mandates in place.
Like Amazon, around half of U.S. firms asked workers to return to the office last year—only a third have kept their 5-day in-office mandates in place.Michael M. Santiago—Getty Images

Amazon is making its employees go back to the office five days a week from January—sparking global panic among professionals that their employer may do the same. But really, research suggests that the tech giant’s CEO Andy Jassy could backtrack on the toughened stance soon.  

Flex Index analyzed office requirements at more than 9,000 companies (who collectively, employ more than 100 million people) and found that around half of U.S. firms asked workers to return to the office last January.

Yet, only a third have kept their strict five-day in-office mandates in place. 

Now, 37% of employers offer hybrid working instead—up from 20% at the start of 2023.

Despite the increase in headlines around firms forcing their workers back to their desks, companies like Amazon are actually exceptions to the norm. In fact, the data shows that workplace location flexibility is generally on the rise. 

Although 50% of businesses were already offering their employers some flexibility over where they work last year, that’s now increased to 69%.

As one worker consoled disgruntled Amazon employees on Reddit: “My company got real strict about RTO last year insisting on 3 days in the office and laying off fully remote workers. 9 months later they have dropped the policy.”

They make a valid point: Separate research has echoed that CEOs in the tech industry especially have spent the last year backtracking on their RTO mandates. 

Just 3% of tech firms are now asking their workers to go into the office full-time—a significant drop from 8% last year. 

A 5-day mandate may get employees in the office 3-days a week 

Amazon’s toughened RTO policy comes as bosses around the world grapple with staff defying their hybrid policy. 

In London, employers are asking staff to come in to the office for 3.1 days a week on average—employees are actually showing up only 2.7 days.

Likewise, in New York workers are being asked to work from the office for 3.7 days of the week—but are only showing up for 3.1 days.

The report from the think tank Centre for Cities highlighted that this pattern is followed in most major global cities, including Toronto, Singapore, and Sydney. 

Amazon is no stranger to RTO-defiant workers: Around 30,000 employees signed a petition protesting the company’s three-day in-office mandate last year, and more than 1,800 pledged to walk out from their jobs to take a stand. 

Since then it has attempted to reassert its authority by giving managers the green light to fire employees who fail to show face in the office three days a week and asking remote workers to relocate near an office—or resign. 

However, just two months ago, the tech giant was still complaining of workers dodging the three-day in-office mandate, over a year later. 

“The data shows clearly that many companies—including Amazon—set hybrid work mandates, knowing compliance will vary,” Daan Van Rossum, author of the Future Work newsletter and founder of FlexOS tells Fortune.

“They’re playing a negotiation game, asking for five days to get three, as employees have grown used to the autonomy and productivity that hybrid work offers.”

Ultimately, despite Jassy’s call for workers to return to “the way we were before the onset of COVID,” Daan Van Rossum highlights that “in the pre-pandemic office, most people didn’t show up 5 days a week. Even then, office occupancy was usually 70%.”

“I expect a loosening of the policy as this public display of ‘office nostalgia’ versus the expected reality of offices—that they will still be half-empty even after the mandate goes into effect—will be visible to everyone.”

Has your firm gone back on its RTO policy? Fortune wants to hear from you. Email orianna.royle@fortune.com

Join us at the Fortune Workplace Innovation Summit May 19–20, 2026, in Atlanta. The next era of workplace innovation is here—and the old playbook is being rewritten. At this exclusive, high-energy event, the world’s most innovative leaders will convene to explore how AI, humanity, and strategy converge to redefine, again, the future of work. Register now.
About the Author
Orianna Rosa Royle
By Orianna Rosa RoyleAssociate Editor, Success
Instagram iconLinkedIn iconTwitter icon

Orianna Rosa Royle is the Success associate editor at Fortune, overseeing careers, leadership, and company culture coverage. She was previously the senior reporter at Management Today, Britain's longest-running publication for CEOs. 

See full bioRight Arrow Button Icon

Latest in Success

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025

Most Popular

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Fortune Secondary Logo
Rankings
  • 100 Best Companies
  • Fortune 500
  • Global 500
  • Fortune 500 Europe
  • Most Powerful Women
  • Future 50
  • World’s Most Admired Companies
  • See All Rankings
Sections
  • Finance
  • Fortune Crypto
  • Features
  • Leadership
  • Health
  • Commentary
  • Success
  • Retail
  • Mpw
  • Tech
  • Lifestyle
  • CEO Initiative
  • Asia
  • Politics
  • Conferences
  • Europe
  • Newsletters
  • Personal Finance
  • Environment
  • Magazine
  • Education
Customer Support
  • Frequently Asked Questions
  • Customer Service Portal
  • Privacy Policy
  • Terms Of Use
  • Single Issues For Purchase
  • International Print
Commercial Services
  • Advertising
  • Fortune Brand Studio
  • Fortune Analytics
  • Fortune Conferences
  • Business Development
About Us
  • About Us
  • Editorial Calendar
  • Press Center
  • Work At Fortune
  • Diversity And Inclusion
  • Terms And Conditions
  • Site Map
Fortune Secondary Logo
  • About Us
  • Editorial Calendar
  • Press Center
  • Work At Fortune
  • Diversity And Inclusion
  • Terms And Conditions
  • Site Map
  • Facebook icon
  • Twitter icon
  • LinkedIn icon
  • Instagram icon
  • Pinterest icon

Latest in Success

Tensed teenage girl writing on paper
SuccessColleges and Universities
40% of Stanford undergrads receive disability accommodations—but it’s become a college-wide phenomenon as Gen Z try to succeed in the current climate
By Preston ForeFebruary 21, 2026
16 hours ago
taylor
CommentaryMarketing
How fandom became culture’s power center — and a blueprint for Gen Z’s economic influence
By Reid LitmanFebruary 21, 2026
19 hours ago
LawFortune 500
With Trump’s tariffs deemed illegal by the Supreme Court, Costco stands to win big both financially and on reputation
By Phil WahbaFebruary 20, 2026
1 day ago
Tu speaks onstage holding a microphone and notecards
Personal Financeinfluencers
Meet ‘Your Rich BFF,’ the former JPMorgan trader and TikTok star who wants you to talk about money on the first date
By Adriana Morga and The Associated PressFebruary 20, 2026
1 day ago
Left: Jeff Bezos. Right: Reid Hoffman.
Successwork-life balance
Billionaire bosses like Jeff Bezos and Reid Hoffman denounce work-life balance—and some think working nonstop is key to success
By Emma BurleighFebruary 20, 2026
2 days ago
Arts & EntertainmentGen Z
Gen Zers and millennials flock to so-called analog islands ‘because so little of their life feels tangible’
By Michael Liedtke and The Associated PressFebruary 20, 2026
2 days ago

Most Popular

placeholder alt text
Innovation
The U.S. spent $30 billion to ditch textbooks for laptops and tablets: The result is the first generation less cognitively capable than their parents
By Sasha RogelbergFebruary 21, 2026
21 hours ago
placeholder alt text
Big Tech
Peter Thiel and other tech billionaires are publicly shielding their children from the products that made them rich
By Marco Quiroz-GutierrezFebruary 21, 2026
20 hours ago
placeholder alt text
Economy
Fed confirms it obeyed U.S. Treasury request for an unusual ‘rate check,’ weakening the dollar against foreign currencies
By Jim EdwardsFebruary 19, 2026
3 days ago
placeholder alt text
Startups & Venture
'I have a chip on my shoulder.' Phoebe Gates wants her $185 million AI startup Phia to succeed with 'no ties to my privilege or my last name'
By Sydney LakeFebruary 21, 2026
19 hours ago
placeholder alt text
Arts & Entertainment
Gen Zers and millennials flock to so-called analog islands 'because so little of their life feels tangible'
By Michael Liedtke and The Associated PressFebruary 20, 2026
2 days ago
placeholder alt text
Future of Work
Elon Musk bans résumés and cover letters in hiring for his chip team. These are the 3 bullet points he’s looking for instead
By Jake AngeloFebruary 20, 2026
2 days ago

© 2026 Fortune Media IP Limited. All Rights Reserved. Use of this site constitutes acceptance of our Terms of Use and Privacy Policy | CA Notice at Collection and Privacy Notice | Do Not Sell/Share My Personal Information
FORTUNE is a trademark of Fortune Media IP Limited, registered in the U.S. and other countries. FORTUNE may receive compensation for some links to products and services on this website. Offers may be subject to change without notice.