• Home
  • Latest
  • Fortune 500
  • Finance
  • Tech
  • Leadership
  • Lifestyle
  • Rankings
  • Multimedia
FinanceJPMorgan Chase

JPMorgan warns 86 million customers they might have to start paying for their bank accounts

By
Chris Morris
Chris Morris
Former Contributing Writer
Down Arrow Button Icon
By
Chris Morris
Chris Morris
Former Contributing Writer
Down Arrow Button Icon
July 5, 2024, 11:08 AM ET
Marianne Lake, CEO of consumer and community banking at JPMorgan Chase.
Marianne Lake, CEO of consumer and community banking at JPMorgan Chase. Jin Lee/Bloomberg via Getty Images

Chase Bank customers could see some additional charges in the not too distant future.

Recommended Video

The Wall Street Journal reports the country’s biggest retail bank is warning that it might begin charging customers for their accounts. That would impact some 86 million customers.

The potential charges, says Marianne Lake, CEO of consumer and community banking at JPMorgan, are a result of new regulatory rules that cap overdraft and late fees. Lake says Chase will be passing along those increased expenses to customers, which would put an end to now-free services such as checking accounts and wealth management tools. And she says she expects other banks will follow suit.

The threat of charging for once-free services isn’t a new one. Over a decade ago, many banks said they would add a service fee onto debit cards because of regulatory changes. Few actually did, though, as thet feared a consumer revolt.

That could happen again, especially as consumers struggle with inflation and higher costs of living, but it’s not certain.

The new rules would cap credit card late payments at $8 and overdraft charges at $3. New capital rules would also require them to hod more reserves against mortgages and credit card loans, which could impact consumer loan potentials, banks warn.

“It is not practical for many of the services to be free if we won’t be able to draw from those profit pools,” Lake said.

Of course, whether those rules will go into effect could depend on the results of the November election. Donald Trump could strike them down or dilute them. And banks have brought lawsuits to prevent them from going into effect. Some of those cases are currently pending before judges.

Join us at the Fortune Workplace Innovation Summit May 19–20, 2026, in Atlanta. The next era of workplace innovation is here—and the old playbook is being rewritten. At this exclusive, high-energy event, the world’s most innovative leaders will convene to explore how AI, humanity, and strategy converge to redefine, again, the future of work. Register now.
About the Author
By Chris MorrisFormer Contributing Writer

Chris Morris is a former contributing writer at Fortune, covering everything from general business news to the video game and theme park industries.

See full bioRight Arrow Button Icon

Latest in Finance

CryptoYouTube
Exclusive: YouTube launches option for U.S. creators to receive stablecoin payouts through PayPal
By Ben WeissDecember 11, 2025
4 hours ago
Sam Altman
Arts & EntertainmentMedia
‘We’re not just going to want to be fed AI slop for 16 hours a day’: Analyst sees Disney/OpenAI deal as a dividing line in entertainment history
By Nick LichtenbergDecember 11, 2025
7 hours ago
Personal FinanceLoans
Is it worth it to pay off a personal loan early?
By Joseph HostetlerDecember 11, 2025
8 hours ago
AIOpenAI
Bob Iger says Disney’s $1 billion deal with OpenAI is an ‘opportunity, not a threat’: ‘We’d rather participate than be disrupted by it’
By Marco Quiroz-GutierrezDecember 11, 2025
12 hours ago
ellison
AIearnings
Oracle slides by most since January on mounting AI spending
By Brody Ford, Ian King and BloombergDecember 11, 2025
13 hours ago
Kushner
Middle EastM&A
Paramount’s Mideast backing likely runs deeper than $24 billion
By Adveith Nair and BloombergDecember 11, 2025
13 hours ago

Most Popular

placeholder alt text
Success
At 18, doctors gave him three hours to live. He played video games from his hospital bed—and now, he’s built a $10 million-a-year video game studio
By Preston ForeDecember 10, 2025
2 days ago
placeholder alt text
Investing
Baby boomers have now 'gobbled up' nearly one-third of America's wealth share, and they're leaving Gen Z and millennials behind
By Sasha RogelbergDecember 8, 2025
3 days ago
placeholder alt text
Success
Palantir cofounder calls elite college undergrads a ‘loser generation’ as data reveals rise in students seeking support for disabilities, like ADHD
By Preston ForeDecember 11, 2025
14 hours ago
placeholder alt text
Economy
‘We have not seen this rosy picture’: ADP’s chief economist warns the real economy is pretty different from Wall Street’s bullish outlook
By Eleanor PringleDecember 11, 2025
19 hours ago
placeholder alt text
Economy
‘Be careful what you wish for’: Top economist warns any additional interest rate cuts after today would signal the economy is slipping into danger
By Eva RoytburgDecember 10, 2025
1 day ago
placeholder alt text
Politics
Exclusive: U.S. businesses are getting throttled by the drop in tourism from Canada: ‘I can count the number of Canadian visitors on one hand’
By Dave SmithDecember 10, 2025
2 days ago
Rankings
  • 100 Best Companies
  • Fortune 500
  • Global 500
  • Fortune 500 Europe
  • Most Powerful Women
  • Future 50
  • World’s Most Admired Companies
  • See All Rankings
Sections
  • Finance
  • Leadership
  • Success
  • Tech
  • Asia
  • Europe
  • Environment
  • Fortune Crypto
  • Health
  • Retail
  • Lifestyle
  • Politics
  • Newsletters
  • Magazine
  • Features
  • Commentary
  • Mpw
  • CEO Initiative
  • Conferences
  • Personal Finance
  • Education
Customer Support
  • Frequently Asked Questions
  • Customer Service Portal
  • Privacy Policy
  • Terms Of Use
  • Single Issues For Purchase
  • International Print
Commercial Services
  • Advertising
  • Fortune Brand Studio
  • Fortune Analytics
  • Fortune Conferences
  • Business Development
About Us
  • About Us
  • Editorial Calendar
  • Press Center
  • Work At Fortune
  • Diversity And Inclusion
  • Terms And Conditions
  • Site Map

© 2025 Fortune Media IP Limited. All Rights Reserved. Use of this site constitutes acceptance of our Terms of Use and Privacy Policy | CA Notice at Collection and Privacy Notice | Do Not Sell/Share My Personal Information
FORTUNE is a trademark of Fortune Media IP Limited, registered in the U.S. and other countries. FORTUNE may receive compensation for some links to products and services on this website. Offers may be subject to change without notice.