• Home
  • Latest
  • Fortune 500
  • Finance
  • Tech
  • Leadership
  • Lifestyle
  • Rankings
  • Multimedia
NewslettersNext to Lead

Shake Shack’s ex-CEO says his successor nabbed the corner office job because of a sought-after skill many don’t put on their résumé

By
Ruth Umoh
Ruth Umoh
Editor, Next to Lead
Down Arrow Button Icon
By
Ruth Umoh
Ruth Umoh
Editor, Next to Lead
Down Arrow Button Icon
June 21, 2024, 4:37 PM ET
Danny Meyer, founder of Union Square Hospitality Group, and Randy Garutti, former Shake Shack CEO
Danny Meyer, founder of Union Square Hospitality Group, and Randy Garutti, former Shake Shack CEO.Fortune

For decades, Fortune has been the preeminent source of what matters to CEOs, offering corner office occupants foresight on what’s ahead and revealing how chief executives position their companies to thrive despite new and complex pressures.

As the CEO role morphs to become ever-more expansive and nuanced, the requisite skills and competencies for the next generation of chief executives will ostensibly and commensurably change. Recognizing this, Fortune today is launching Next to Lead, a newsletter and broader editorial effort to uncover what it takes to make it to the corner office and spotlight the future leaders of America’s largest corporations.

There is much to be learned from those who have sat in that very seat. Last month, I had a wide-ranging conversation with Danny Meyer, founder of the Union Square Hospitality Group and the fast-casual burger chain Shake Shack, and its recently departed CEO Randy Garutti, who’s since been replaced by Rob Lynch, the former CEO of Papa John’s.

Danny Meyer, founder of Union Square Hospitality Group, and Randy Garutti, former Shake Shack CEO
Danny Meyer, founder of Union Square Hospitality Group, and Randy Garutti, former Shake Shack CEO.
Fortune

Though Shake Shack has no immediate plans to add pizza to its menu, Meyer and Garutti said the company’s leadership selected Lynch from a deep bench of strong contenders because an “enormously outsized proportion” of his direct reports went on to become highly effective executives themselves.

“A real way to see a great leader is to see their followers,” said Garutti. “It was really easy to find out who were the people who had once reported to Rob and who had then gone on to have really successful careers as leaders. And you see his thumbprints all over.”

Meyer, the visionary behind Shake Shack, said he sought a CEO successor who could authentically build trust with employees and incentivize them to come along for the ride. That’s easier said than done, he noted, because many employees operate as managers and are tasked with maintaining the status quo; they ensure compliance and keep problems at bay. “Really good leadership is taking you to a place that could be kind of scary because you’ve never been there before. That’s very different than managing,” Meyer told me.

While management can be useful, he acknowledged, it’s far too easy to fall into its complacency trap of “let’s try to tame the ocean of its waves because it’s a little rough out there.”

“What leadership does,” Meyer said, “is it teaches you how to surf and distinguish yourself because you didn’t get knocked off your surfboard when everybody else did.”

Ruth Umoh
ruth.umoh@fortune.com

Smarter in seconds

Self doubt. How imposter syndrome sneaks up on high-performing people—and how to beat it

Scenario planning. Why Hyatt’s CEO thinks ‘seeing around corners’ is a futile effort for leaders

Storytelling. T-Mobile’s CEO shares the management shift that vaulted the company from a $6B to $195B telecom giant

News to know

Here’s how Intel, once the top chip maker, blew its shot to become the modern-day Nvidia, the world's most valuable company. Fortune

Making deals on the golf course has returned in the hybrid era—and not playing could cost you a plum job. WSJ

The editor selected to run the Washington Post withdrew himself from the position following scrutiny over tactics he used in U.K. media and internal skepticism about his ability to lead the newsroom. NYT

Call to action

Apply. Think you have what it takes to lead the future Fortune 500? Or know someone who does? Complete the submission form for the Fortune Next to Lead 50, a spotlight on fast-rising, purpose-driven leaders.

Let’s chat. I’m opening my calendar to set up meetings with PR heads at Fortune 500 companies. Shoot me a line to schedule a meeting: ruth.umoh@fortune.com

This is the web version of the Fortune Next to Lead newsletter, which offers strategies on how to make it to the corner office. Sign up for free.
About the Author
By Ruth UmohEditor, Next to Lead
LinkedIn icon

Ruth Umoh is the Next to Lead editor at Fortune, covering the next generation of C-Suite leaders. She also authors Fortune’s Next to Lead newsletter.

See full bioRight Arrow Button Icon

Latest in Newsletters

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025

Most Popular

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Fortune Secondary Logo
Rankings
  • 100 Best Companies
  • Fortune 500
  • Global 500
  • Fortune 500 Europe
  • Most Powerful Women
  • Future 50
  • World’s Most Admired Companies
  • See All Rankings
Sections
  • Finance
  • Fortune Crypto
  • Features
  • Leadership
  • Health
  • Commentary
  • Success
  • Retail
  • Mpw
  • Tech
  • Lifestyle
  • CEO Initiative
  • Asia
  • Politics
  • Conferences
  • Europe
  • Newsletters
  • Personal Finance
  • Environment
  • Magazine
  • Education
Customer Support
  • Frequently Asked Questions
  • Customer Service Portal
  • Privacy Policy
  • Terms Of Use
  • Single Issues For Purchase
  • International Print
Commercial Services
  • Advertising
  • Fortune Brand Studio
  • Fortune Analytics
  • Fortune Conferences
  • Business Development
  • Group Subscriptions
About Us
  • About Us
  • Editorial Calendar
  • Press Center
  • Work At Fortune
  • Diversity And Inclusion
  • Terms And Conditions
  • Site Map
  • About Us
  • Editorial Calendar
  • Press Center
  • Work At Fortune
  • Diversity And Inclusion
  • Terms And Conditions
  • Site Map
  • Facebook icon
  • Twitter icon
  • LinkedIn icon
  • Instagram icon
  • Pinterest icon

Latest in Newsletters

NewslettersMPW Daily
These are the women exec moves you need to know across sports, finance, and media
By Emma HinchliffeMarch 20, 2026
1 day ago
Elon Musk stares
NewslettersTerm Sheet
SpaceX, OpenAI and Anthropic could be 3 of the biggest venture-backed IPOs of all time
By Allie GarfinkleMarch 20, 2026
1 day ago
The US Securities and Exchange Commission headquarters in Washington, D.C.
NewslettersCFO Daily
The SEC may be about to blow up the quarterly earnings cycle. Here’s why CFOs are nervous.
By Sheryl EstradaMarch 20, 2026
1 day ago
NewslettersFortune Tech
After pulling the plug on its own robotaxis, Uber wants back in the game in a big way
By Alexei OreskovicMarch 20, 2026
1 day ago
NewslettersCEO Daily
Inside the Fortune CEO Initiative dinner: Debt worries, diplomacy, and a chance to have a ‘good debate’
By Diane BradyMarch 20, 2026
1 day ago
Basecamp Research cofounders Oliver Vince and Glen Gowers photographed walking down a street wearing puffer jackets.
AIEye on AI
Could data from 100 million species help cure disease? One startup is betting on it
By Sharon GoldmanMarch 19, 2026
2 days ago

© 2026 Fortune Media IP Limited. All Rights Reserved. Use of this site constitutes acceptance of our Terms of Use and Privacy Policy | CA Notice at Collection and Privacy Notice | Do Not Sell/Share My Personal Information
FORTUNE is a trademark of Fortune Media IP Limited, registered in the U.S. and other countries. FORTUNE may receive compensation for some links to products and services on this website. Offers may be subject to change without notice.