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An Expedia exec agreed to take the job ‘nobody wanted.’ That helped her become CEO

By
Emma Hinchliffe
and
Joey Abrams
Joey Abrams
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May 29, 2024, 8:26 AM ET
Ariane Gorin, Expedia CEO.
Ariane Gorin, Expedia CEO.Courtesy of Expedia Group

Good morning, Broadsheet readers! A Rockefeller heir is going after the oil company that made her family a fortune, the gender pay gap is growing among high-paying jobs in the U.K., and Expedia’s new CEO got the top job by taking the one no one wanted. Have a wonderful Wednesday.

– Jet set. A decade ago, Ariane Gorin accepted the job no one else wanted. She was a year into working at Expedia, the travel giant. And she agreed to move from Paris to London to lead Expedia’s affiliate network, a nexus of travel partners like the hotels that list bookings on Expedia’s sites. “Nobody else in the company really wanted that job. It wasn’t seen as a great place to be, because everyone wanted to be in the consumer business,” she remembers.

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But Gorin turned the role into a surprise cash cow. She asked questions like, “Where is the market opportunity? Where should we go? How do we understand customer needs, and then build solutions for them?” she remembers. What is now called Expedia’s B2B private label business today makes up about one-quarter of the company’s $11.6 billion in annual revenue.

Ariane Gorin, Expedia CEO.
Courtesy of Expedia Group

The leap of faith helped Gorin earn another title: CEO of Expedia, a role she officially began this month. She was promoted to the top job after a decade at the company, most recently as president of Expedia for Business.

B2B travel is no longer seen as an undesirable slice of the industry to be in. But now that Gorin is in a new role, she’s circling back to where everyone wanted to be a decade ago, and doubling down on Expedia’s consumer business, the travel-booking products from Expedia to VRBO that the company is best known for.

She says that earning a CEO job as an internal candidate gives her an advantage to execute on her goals, which in addition to growing the consumer business include incorporating AI into the travel booking experience, and diving into Expedia’s marketing—including a partnership with Netflix capitalizing on the growing popularity of TV show-inspired vacations. Her other priority? Getting used to shopping in American grocery stores again after moving to Seattle following more than 20 years in Europe.

The job makes Gorin one of the 10% of Fortune 500 CEOs who are women. “I’m conscious that there aren’t as many female CEOs running Fortune 500 companies,” she says, “which means that people are looking to us even more to be role models.”

Emma Hinchliffe
emma.hinchliffe@fortune.com

The Broadsheet is Fortune’s newsletter for and about the world’s most powerful women. Today’s edition was curated by Joseph Abrams. Subscribe here.

ALSO IN THE HEADLINES

- Billing for oil. Rockefeller heir Miranda Kaiser is leading her family's efforts to fund dozens of environmental lawsuits against fossil fuel companies including Exxon Mobil, the gas giant founded by her great-great-grandfather, because “it would be unconscionable to benefit from something that you then know is harming the world and not do something about it.” The Wall Street Journal

- The 1%. The gender pay—and career—gap is widening in top-earning jobs in the U.K. Women there are four times less likely to be in the top 1% of earners in finance and professional services than before the pandemic. Fortune

- Need a her-o. Women in Mexico are hoping that one of the two women poised to win the country’s presidential election on June 2, former Mexico City Mayor Claudia Sheinbaum or former Sen. Xóchitl Gálvez, will put an end to the long hours, abuse, and low pay in the country's female-dominated domestic work industry. Fortune

- Shunning swipes. Match Group and Bumble Inc. will introduce tools like enhanced content moderation to improve the experience of female dating app users. The changes come as surveys show that women are becoming disillusioned with apps because of unsolicited messages and an overabundance of male users. Financial Times

- Captain of the ship. An internal organization chart from rocket and spacecraft manufacturer SpaceX indicates that president and COO Gwynne Shotwell is calling the shots despite the notoriety of owner Elon Musk. Shotwell oversees almost every team at the $180 billion company and manages multiple company executives. The Information

MOVERS AND SHAKERS: Medtronic appointed Linnea Burman to senior vice president and president of the company's neurovascular operating unit. 

ON MY RADAR

Why Enterprise is one of the world’s best private companies Forbes

The queen of the beach read hangs up her bikini The Wall Street Journal

Sex and the single 47-year-old woman in Paris Vogue

PARTING WORDS

“I want the next generation to compete on an equal playing field.”

— Michele Kang, a businesswoman and owner of three women's soccer teams, on why she entered the business

This is the web version of MPW Daily, a daily newsletter for and about the world’s most powerful women. Sign up to get it delivered free to your inbox.
About the Authors
Emma Hinchliffe
By Emma HinchliffeMost Powerful Women Editor
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Emma Hinchliffe is Fortune’s Most Powerful Women editor, overseeing editorial for the longstanding franchise. As a senior writer at Fortune, Emma has covered women in business and gender-lens news across business, politics, and culture. She is the lead author of the Most Powerful Women Daily newsletter (formerly the Broadsheet), Fortune’s daily missive for and about the women leading the business world.

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Joey Abrams
By Joey AbramsAssociate Production Editor

Joey Abrams is the associate production editor at Fortune.

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