Managers hoarding their best talent creates a problem for the whole company

Emma BurleighBy Emma BurleighReporter, Success
Emma BurleighReporter, Success

    Emma Burleigh is a reporter at Fortune, covering success, careers, entrepreneurship, and personal finance. Before joining the Success desk, she co-authored Fortune’s CHRO Daily newsletter, extensively covering the workplace and the future of jobs. Emma has also written for publications including the Observer and The China Project, publishing long-form stories on culture, entertainment, and geopolitics. She has a joint-master’s degree from New York University in Global Journalism and East Asian Studies.

    Stock illustration of four figures losing a tug of war game against a giant hand.
    Managers that hold back talent are creating bigger problems for their companies.
    erhui1979—Getty Images

    Good morning!

    It’s not hard to see why managers want to hold onto their best employees. With a strong labor market and often several obstacles within the hiring process, bosses are under pressure to produce results and they need their most talented workers to do that.  

    But while hoarding talent might be successful for an individual manager over the short term, it hurts companies over the long term. And in fact, managers who champion their employees the most also receive the most internal applications when a job opens up on their team, according to a recent paper from researchers at Cornell and Pennsylvania State University. 

    Researchers found that supervisors who promoted their team members at higher rates the year prior received around 9% more internal applicants, and around 12% more applications from high-performing employees, compared to managers who didn’t promote as much. Those increases help internal mobility within a company, and help get employees to where their skill sets are most useful, according to the study’s authors. 

    “When you open up opportunities for people to find different jobs in the organization, it’s super beneficial to the company, because then people move around to where their skills are most valuable,” the paper’s co-author JR Keller, recently told me. 

    What can companies do to change a culture of talent hoarding? Creating a gig talent market, in which workers can work on projects outside of their team, is a good way to keep employees engaged while still in their current roles, according to Keller. Supervisors should also get together to discuss their direct reports, and different opportunities that employees can pursue within the company. 

    “Unless you get managers on board [with] supporting their employees and encouraging them and helping them find the roles they should apply for—you can put all the great structures and processes in place, and they’re just not going to deliver quite the level of value that they could,” says Keller.

    Read more about the pitfalls of talent hoarding—and how to avoid them—here

    Paige McGlauflin
    paige.mcglauflin@fortune.com
    @paidion

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