Here are the 2023 return deadlines and policies for most major retailers

By Chris MorrisFormer Contributing Writer
Chris MorrisFormer Contributing Writer

    Chris Morris is a former contributing writer at Fortune, covering everything from general business news to the video game and theme park industries.

    Here's how long you've got to return that unwanted holiday gift.
    Here's how long you've got to return that unwanted holiday gift.
    Getty Images

    The 2023 holiday season was one that was dominated by bargain hunting. Unfortunately, good deals don’t necessarily mean good presents. If you’re stuck with something that doesn’t fit, something you already own or something that you just can’t stand, you’ve got a little time to return it for store credit (or, if you’re lucky enough to have gotten a receipt with it, cash back).

    The clock is already ticking, though. And the length the window will stay open depends entirely on where the gift was purchased.

    Policies vary by store, of course, and some gifts can’t be returned, for a variety of reasons, including if they were bought too early. Here are the deadlines you’re facing to return unwanted presents from holiday 2023.

    Retail return policies for holiday 2023

    Amazon

    Return deadline of Jan. 31 for purchases made between Nov. 1 and Dec. 25, 2023. (Jan. 15 for Apple products.)

    Apple

    Return deadline of Jan. 8 for purchases made between Nov. 3 and Dec. 25, 2023.

    Bath & Body Works

    Return anything, whether new, defective, or gently used, at any time.

    Best Buy

    Return deadline of Jan. 13 for most purchases made between Oct. 27 and Dec. 30.

    Bloomingdale’s

    Most items can be returned within 90 days of purchase.

    Foot Locker

    Return items within 45 days of their ship date—and note they must be unworn.

    GameStop

    You can return new items within 15 days of purchase, but only have 7 days for used items. That could make returns tricky for this retailer.

    J. Crew

    Return deadline of Jan. 9 for purchases made between Nov. 1 and Dec. 9.

    Kohl’s

    Return items within 180 days, with exceptions for premium electronics and watches, which must be returned within 30 days of purchase. Also, beauty purchases have a 60-day window.

    L.L. Bean

    Items may be returned within 365 days of purchase.

    Macy’s

    Return deadline of Jan. 31 for any purchase made from Oct. 2 onward

    Marshall’s

    Return deadline of Jan. 25 for purchases made between Oct. 8 and Dec. 24.

    Neiman Marcus

    Return deadline of 30 days from purchase receipt.

    PetCo

    Returns accepted within 30 days of purchase.

    Target

    Most products (in new condition) can be returned within 90 days.  

    Walmart

    Return window for products purchased between Oct. 1 and Dec. 31 is open through Jan. 31.

    Fortune Global Forum returns Oct. 26–27, 2025 in Riyadh. CEOs and global leaders will gather for a dynamic, invitation-only event shaping the future of business. Apply for an invitation.