• Home
  • Latest
  • Fortune 500
  • Finance
  • Tech
  • Leadership
  • Lifestyle
  • Rankings
  • Multimedia
FinanceConsumer Spending

Bank of America warned consumers they would be pushed to the ‘point of pain’—and CEO Brian Moynihan says we’ve now reached that point

Eleanor Pringle
By
Eleanor Pringle
Eleanor Pringle
Senior Reporter, Economics and Markets
Down Arrow Button Icon
Eleanor Pringle
By
Eleanor Pringle
Eleanor Pringle
Senior Reporter, Economics and Markets
Down Arrow Button Icon
October 18, 2023, 6:56 AM ET
Chairman and CEO of Bank of America, Brian Moynihan
Chairman and CEO of Bank of America Brian Moynihan says consumers are beginning to slow down.John Lamparski—Getty Images

It’s a message now echoing in every corner of Wall Street: Consumers have finally run out of steam.

Recommended Video

It’s also an eventuality Bank of America has predicted since March, when analysts warned that the Fed would push consumers to the “point of pain” in order to tame inflation.

And now, according to Bank of America’s CEO, Brian Moynihan, that time has come.

Speaking to CNBC’s Squawk on the Street, Moynihan said the way consumers are acting is consistent with a “low growth, low inflation economy,” which the U.S. saw from 2016 to 2019.

In a given year, Bank of America customers spend $4 trillion dollars—be it using a debit or credit card, writing a check, confirming a bank transfer, or taking cash out to spend.

From 2021 to 2022 that spend grew by 10%, Moynihan said, and began dropping to 9% in the first quarter of 2023.

Now that growth figure has dropped to 4.5%, he added, signaling consumers are either too nervous to spend the money they have, or have less in their pandemic-boosted savings accounts to sustain their spending levels.

“That is the same of September and October,” Moynihan continued. “That growth rate…is consistent to where we were in ’16, ’17, ’18, ’19, which was a low growth, low inflation economy.”

“Consumers’ activity has slowed down…It’s slowed by half, and that means the consumer is being slowed down by the interest rate environment and all the stuff going on.”

Lower-income homes are impacted more

Moynihan went on to support an observation made by Citigroup CEO Jane Fraser, who said “cracks” are beginning to show in consumer spending, particularly by lower-end consumers.

Fraser said that while Citi’s data shows consumer spending is still “good” and is in positive figures, the growth has begun to “come off,” explaining to CNBC that in September numbers, “the softening of the growth in demand, is…evident.”

Savings are down for lower-end consumers, Fraser added: “They’re very low at the moment, and I think some of the excess savings from the COVID years are close to depletion.”

Moynihan said that Bank of America has found similar trends. He said median-income households have lower account balances and are spending down their pandemic war chests.

Higher-income households have similarly moved their money out of checking accounts, but have instead moved their fortunes into investments.

“You’re seeing that deterioration of positive balances and consumers in those medium-income households down a little bit,” Moynihan said. “That means they’re spending some money in excess of what they bring in. So that means the economy has slowed down, consistent with a low growth, low inflation economy.”

Is the Fed’s plan working?

If the so-called YOLO (you only live once) spenders have indeed run dry and the economy is inching back, as Moynihan says, to low growth—then has the Fed’s plan really paid off?

The first priority of the Fed was to tackle inflation—which has indeed come down. In September 2023, inflation sat at 3.7%, down from 8.3% a year prior.

Economists seem largely satisfied by this effort—though many have warned the most difficult part of bringing inflation down lies ahead.

Treasury Secretary Janet Yellen remarked inflation is being “really well behaved,” while Wharton professor Jeremy Siegel believes rates will hold steady in November.

In his weekly Wisdom Tree commentary, professor Siegel observed there is still a great deal of economic uncertainty—not least tensions in the Middle East.

Despite this, professor Siegel wrote: “We’re poised for a year-end rally in equities and a good year for 2024.”

Join us at the Fortune Workplace Innovation Summit May 19–20, 2026, in Atlanta. The next era of workplace innovation is here—and the old playbook is being rewritten. At this exclusive, high-energy event, the world’s most innovative leaders will convene to explore how AI, humanity, and strategy converge to redefine, again, the future of work. Register now.
About the Author
Eleanor Pringle
By Eleanor PringleSenior Reporter, Economics and Markets
LinkedIn icon

Eleanor Pringle is an award-winning senior reporter at Fortune covering news, the economy, and personal finance. Eleanor previously worked as a business correspondent and news editor in regional news in the U.K. She completed her journalism training with the Press Association after earning a degree from the University of East Anglia.

See full bioRight Arrow Button Icon

Latest in Finance

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025

Most Popular

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Rankings
  • 100 Best Companies
  • Fortune 500
  • Global 500
  • Fortune 500 Europe
  • Most Powerful Women
  • Future 50
  • World’s Most Admired Companies
  • See All Rankings
Sections
  • Finance
  • Leadership
  • Success
  • Tech
  • Asia
  • Europe
  • Environment
  • Fortune Crypto
  • Health
  • Retail
  • Lifestyle
  • Politics
  • Newsletters
  • Magazine
  • Features
  • Commentary
  • Mpw
  • CEO Initiative
  • Conferences
  • Personal Finance
  • Education
Customer Support
  • Frequently Asked Questions
  • Customer Service Portal
  • Privacy Policy
  • Terms Of Use
  • Single Issues For Purchase
  • International Print
Commercial Services
  • Advertising
  • Fortune Brand Studio
  • Fortune Analytics
  • Fortune Conferences
  • Business Development
About Us
  • About Us
  • Editorial Calendar
  • Press Center
  • Work At Fortune
  • Diversity And Inclusion
  • Terms And Conditions
  • Site Map
  • Facebook icon
  • Twitter icon
  • LinkedIn icon
  • Instagram icon
  • Pinterest icon

Latest in Finance

Economycreator economy
The creator economy may be bigger than we think, and taxing side hustles will be a growing issue as an OnlyFans ‘sin tax’ is debated
By Jason MaJanuary 17, 2026
1 hour ago
EconomyTariffs and trade
EU and Mercosur bloc of South American nations sign trade deal to end quarter-century of talks, just as Trump hits Europe with new tariffs
By Nayara Batschke, Isabel Debre and The Associated PressJanuary 17, 2026
4 hours ago
EuropeTariffs and trade
EU set to halt U.S. trade deal over Trump’s latest tariff threat
By Richard Bravo and BloombergJanuary 17, 2026
5 hours ago
EconomyTariffs and trade
Just when Wall Street and Corporate America were looking forward to a year without trade fears, the ‘Tariff King’ strikes again
By Jason MaJanuary 17, 2026
5 hours ago
BankingJamie Dimon
Trump blasts Dimon, threatens to sue JPMorgan over debanking
By Josh Wingrove, Maria Paula Mijares Torres and BloombergJanuary 17, 2026
7 hours ago
Middle EastIran
Iran’s supreme leader concedes thousands killed in unrest
By Arsalan Shahla and BloombergJanuary 17, 2026
8 hours ago

Most Popular

placeholder alt text
Politics
The Nobel Prize committee doesn't want Trump getting one, even as a gift—but they treated Obama very differently
By Nick LichtenbergJanuary 16, 2026
1 day ago
placeholder alt text
Newsletters
The oil CEO who stood up to Trump is a follower of the disciplined 'Exxon way' and has a history of blunt statements
By Jordan BlumJanuary 13, 2026
5 days ago
placeholder alt text
Economy
America’s $38 trillion national debt is so big the nearly $1 trillion interest payment will be larger than Medicare soon
By Shawn TullyJanuary 15, 2026
3 days ago
placeholder alt text
Europe
Americans have been quietly plundering Greenland for over 100 years, since a Navy officer chipped fragments off the Cape York iron meteorite
By Paul Bierman and The ConversationJanuary 14, 2026
3 days ago
placeholder alt text
Success
Jensen Huang tells Stanford students their high expectations may make it hard for them to succeed: 'I wish upon you ample doses of pain and suffering'
By Orianna Rosa RoyleJanuary 16, 2026
1 day ago
placeholder alt text
Banking
'Absolutely, positively no chance, no way, no how, for any reason': Dimon says he'd never run the Fed but 'would take the call' to lead Treasury
By Jacqueline MunisJanuary 16, 2026
1 day ago

© 2025 Fortune Media IP Limited. All Rights Reserved. Use of this site constitutes acceptance of our Terms of Use and Privacy Policy | CA Notice at Collection and Privacy Notice | Do Not Sell/Share My Personal Information
FORTUNE is a trademark of Fortune Media IP Limited, registered in the U.S. and other countries. FORTUNE may receive compensation for some links to products and services on this website. Offers may be subject to change without notice.