• Home
  • Latest
  • Fortune 500
  • Finance
  • Tech
  • Leadership
  • Lifestyle
  • Rankings
  • Multimedia
FinanceConsumer Spending

Bank of America warned consumers they would be pushed to the ‘point of pain’—and CEO Brian Moynihan says we’ve now reached that point

Eleanor Pringle
By
Eleanor Pringle
Eleanor Pringle
Senior Reporter, Economics and Markets
Down Arrow Button Icon
October 18, 2023, 6:56 AM ET
Chairman and CEO of Bank of America, Brian Moynihan
Chairman and CEO of Bank of America Brian Moynihan says consumers are beginning to slow down.John Lamparski—Getty Images

It’s a message now echoing in every corner of Wall Street: Consumers have finally run out of steam.

Recommended Video

It’s also an eventuality Bank of America has predicted since March, when analysts warned that the Fed would push consumers to the “point of pain” in order to tame inflation.

And now, according to Bank of America’s CEO, Brian Moynihan, that time has come.

Speaking to CNBC’s Squawk on the Street, Moynihan said the way consumers are acting is consistent with a “low growth, low inflation economy,” which the U.S. saw from 2016 to 2019.

In a given year, Bank of America customers spend $4 trillion dollars—be it using a debit or credit card, writing a check, confirming a bank transfer, or taking cash out to spend.

From 2021 to 2022 that spend grew by 10%, Moynihan said, and began dropping to 9% in the first quarter of 2023.

Now that growth figure has dropped to 4.5%, he added, signaling consumers are either too nervous to spend the money they have, or have less in their pandemic-boosted savings accounts to sustain their spending levels.

“That is the same of September and October,” Moynihan continued. “That growth rate…is consistent to where we were in ’16, ’17, ’18, ’19, which was a low growth, low inflation economy.”

“Consumers’ activity has slowed down…It’s slowed by half, and that means the consumer is being slowed down by the interest rate environment and all the stuff going on.”

Lower-income homes are impacted more

Moynihan went on to support an observation made by Citigroup CEO Jane Fraser, who said “cracks” are beginning to show in consumer spending, particularly by lower-end consumers.

Fraser said that while Citi’s data shows consumer spending is still “good” and is in positive figures, the growth has begun to “come off,” explaining to CNBC that in September numbers, “the softening of the growth in demand, is…evident.”

Savings are down for lower-end consumers, Fraser added: “They’re very low at the moment, and I think some of the excess savings from the COVID years are close to depletion.”

Moynihan said that Bank of America has found similar trends. He said median-income households have lower account balances and are spending down their pandemic war chests.

Higher-income households have similarly moved their money out of checking accounts, but have instead moved their fortunes into investments.

“You’re seeing that deterioration of positive balances and consumers in those medium-income households down a little bit,” Moynihan said. “That means they’re spending some money in excess of what they bring in. So that means the economy has slowed down, consistent with a low growth, low inflation economy.”

Is the Fed’s plan working?

If the so-called YOLO (you only live once) spenders have indeed run dry and the economy is inching back, as Moynihan says, to low growth—then has the Fed’s plan really paid off?

The first priority of the Fed was to tackle inflation—which has indeed come down. In September 2023, inflation sat at 3.7%, down from 8.3% a year prior.

Economists seem largely satisfied by this effort—though many have warned the most difficult part of bringing inflation down lies ahead.

Treasury Secretary Janet Yellen remarked inflation is being “really well behaved,” while Wharton professor Jeremy Siegel believes rates will hold steady in November.

In his weekly Wisdom Tree commentary, professor Siegel observed there is still a great deal of economic uncertainty—not least tensions in the Middle East.

Despite this, professor Siegel wrote: “We’re poised for a year-end rally in equities and a good year for 2024.”

Join us at the Fortune Workplace Innovation Summit May 19–20, 2026, in Atlanta. The next era of workplace innovation is here—and the old playbook is being rewritten. At this exclusive, high-energy event, the world’s most innovative leaders will convene to explore how AI, humanity, and strategy converge to redefine, again, the future of work. Register now.
About the Author
Eleanor Pringle
By Eleanor PringleSenior Reporter, Economics and Markets
LinkedIn icon

Eleanor Pringle is an award-winning senior reporter at Fortune covering news, the economy, and personal finance. Eleanor previously worked as a business correspondent and news editor in regional news in the U.K. She completed her journalism training with the Press Association after earning a degree from the University of East Anglia.

See full bioRight Arrow Button Icon

Latest in Finance

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025

Most Popular

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Rankings
  • 100 Best Companies
  • Fortune 500
  • Global 500
  • Fortune 500 Europe
  • Most Powerful Women
  • Future 50
  • World’s Most Admired Companies
  • See All Rankings
Sections
  • Finance
  • Leadership
  • Success
  • Tech
  • Asia
  • Europe
  • Environment
  • Fortune Crypto
  • Health
  • Retail
  • Lifestyle
  • Politics
  • Newsletters
  • Magazine
  • Features
  • Commentary
  • Mpw
  • CEO Initiative
  • Conferences
  • Personal Finance
  • Education
Customer Support
  • Frequently Asked Questions
  • Customer Service Portal
  • Privacy Policy
  • Terms Of Use
  • Single Issues For Purchase
  • International Print
Commercial Services
  • Advertising
  • Fortune Brand Studio
  • Fortune Analytics
  • Fortune Conferences
  • Business Development
About Us
  • About Us
  • Editorial Calendar
  • Press Center
  • Work At Fortune
  • Diversity And Inclusion
  • Terms And Conditions
  • Site Map

© 2025 Fortune Media IP Limited. All Rights Reserved. Use of this site constitutes acceptance of our Terms of Use and Privacy Policy | CA Notice at Collection and Privacy Notice | Do Not Sell/Share My Personal Information
FORTUNE is a trademark of Fortune Media IP Limited, registered in the U.S. and other countries. FORTUNE may receive compensation for some links to products and services on this website. Offers may be subject to change without notice.


Most Popular

placeholder alt text
Retail
Trump just declared December 26th a national holiday. What's open and closed?
By Dave SmithDecember 26, 2025
2 days ago
placeholder alt text
Success
As millions of Gen Zers face unemployment, CEOs of Amazon, Walmart, and McDonald's say opportunity is still there—if you have the right mindset
By Preston ForeDecember 26, 2025
2 days ago
placeholder alt text
Future of Work
Malcolm Gladwell tells young people if they want a STEM degree, 'don’t go to Harvard.' You may end up at the bottom of your class and drop out
By Sasha RogelbergDecember 27, 2025
1 day ago
placeholder alt text
Europe
Christmas 500 years ago was a drunken 6-week feast that may have been considerably better than the modern holiday, medieval historian says
By Bobbi Sutherland and The ConversationDecember 25, 2025
3 days ago
placeholder alt text
Politics
Peter Thiel and Larry Page are preparing to flee California in case the state passes a billionaire wealth tax, report says
By Jason MaDecember 27, 2025
19 hours ago
placeholder alt text
Banking
Russian official warns a banking crisis is possible amid nonpayments. 'I don’t want to think about a continuation of the war or an escalation'
By Jason MaDecember 27, 2025
17 hours ago

Latest in Finance

North AmericaNew York City
The retirement of this notoriously finicky card marks the end of an era for one of the world’s oldest and largest transit systems
By Philip Marcelo and The Associated PressDecember 28, 2025
4 minutes ago
Real EstateHousing
Paris Hilton took out a mortgage on the $63 million mansion she bought from Mark Wahlberg. Here’s why that’s actually a smart financial decision
By Sydney LakeDecember 28, 2025
2 hours ago
Greg Hart, CEO of Coursera
Successskills
Getting hired in 2026 is all about your ‘microcredentials’ says CEO of $1.3 billion learning platform—this is what he tells Gen Z to focus on
By Eleanor PringleDecember 28, 2025
8 hours ago
InvestingMutual Funds
Brutal year for stock picking spurs trillion-dollar fund exodus
By Isabelle Lee, Alexandra Semenova and BloombergDecember 27, 2025
16 hours ago
BankingUkraine invasion
Russian official warns a banking crisis is possible amid nonpayments. ‘I don’t want to think about a continuation of the war or an escalation’
By Jason MaDecember 27, 2025
17 hours ago
EconomyDebt
After U.S. debt soared to $38 trillion, the ‘easy times’ are now over as hedge funds jump into the bond market, former Treasury official warns
By Jason MaDecember 27, 2025
22 hours ago