• Home
  • Latest
  • Fortune 500
  • Finance
  • Tech
  • Leadership
  • Lifestyle
  • Rankings
  • Multimedia
FinanceHousing

Mortgage lenders are bleeding money. Here’s why

Sydney Lake
By
Sydney Lake
Sydney Lake
Associate Editor
Down Arrow Button Icon
Sydney Lake
By
Sydney Lake
Sydney Lake
Associate Editor
Down Arrow Button Icon
August 30, 2023, 3:39 PM ET
Lenders reported a net loss of more than $534 per mortgage origination in the second quarter of 2023, according to the Mortgage Bankers Association.
Lenders reported a net loss of more than $534 per mortgage origination in the second quarter of 2023, according to the Mortgage Bankers Association.Getty Images

While the average 30-year fixed mortgage rate—which hit 7.06% today—has come off last week’s 22-year high of 7.49%, housing affordability still remains pressurized. And that spells bad news for mortgage lenders.

“If we’re looking at overall industry volume in units, 2023 is as low as it’s been since we started tracking units versus dollar volume in 1999,” Marina Walsh, vice president of industry analysis in the Mortgage Bankers Association’s research and economics department, tells Fortune. “If you go across a period of over 25 years, this is the absolute lowest in terms of unit volume that we’ve ever seen.”

The Mortgage Bankers Association had forecasted $855 billion in mortgage originations for the first two quarters of 2023, however, they’ve been short by $59 billion as mortgage applications continue to decrease.

Indeed, independent mortgage banks and other mortgage lending subsidiaries reported a net loss of $534 per mortgage origination in the second quarter of 2023, according to data produced by the Mortgage Bankers Association. That’s the fifth straight quarter that banks lost money on mortgages.

Among the contributing factors to mortgage lending industry challenges are surging mortgage rates, a lack of housing supply and low consumer confidence. These have “crushed the mortgage industry over the past two years,” John Paasonen, co-founder and CEO at digital mortgage platform Maxwell, tells Fortune. 

“The radical change in interest rates over a very short period of time drove [mortgage origination] volumes down, but in addition to that, we also have a housing inventory crisis,” Walsh agrees. “We just don’t have a lot of inventory out there for sale, which is also leading to lower volume.”

Lenders lose money on a loan when it’s more expensive to produce the loan than the revenue it generates. To combat these losses, lenders started shedding personnel and lowering their origination costs. 

“Mortgage lenders have begun significantly adjusting their cost base through layoffs and vendor negotiations in the last 12 months, but there still hasn’t been enough volume in the market to offset those costs,” Paasonen explains. 

For reference, the cost to originate a mortgage loan is about 0.5% to 1% of the total loan amount. The average cost to originate a loan in 2019 was about $9,300, according to a Freddie Mac study. But loan production expenses—including personnel and equipment—totaled more than $11,000 per loan in Q2 2023, according to data produced by the Mortgage Bankers Association. That’s down from $13,171 in Q1, however. 

Another factor affecting mortgage origination volume has been a lack of refinances, which have “all but disappeared,” he adds. More than 60% of homeowners have mortgage rates lower than 4%, “so it’s unlikely that a refinance boom will happen again for many years.” That’s because there is little incentive for buyers to refinance or make a move that could end up increasing their mortgage rate.

While mortgage lenders do continue to report losses, there have been improvements during the past two quarters. In Q1 2023, the reported loss per loan was $1,972, and those originated in Q4 2022 reported a loss of $2,812 per loan, according to the Mortgage Bankers Association. In Q2 2023, the net loss was at $534 per loan.

“You never want to see losses,” Walsh says. “But in terms of where we were in the fourth quarter of 2022, and the first quarter of 2023, there is some improvement.”

This data could indicate that the losses seen in the mortgage lending industry are temporary, experts say. 

“Tough times are an opportunity for solvent businesses to build market share, and the lending industry is no exception,” Erin Sykes, chief economist at residential and commercial brokerage Nest Seekers International, tells Fortune. “These mortgage bankers believe that our current challenges will not last forever, and thus they are choosing to take short-term losses in the hope of keeping business momentum and staying relevant through a downturn.”

Plus, mortgage lending companies also service loans, which can be profitable even if loan originations are costly. In fact, when looking at both production and servicing operations, about 58% of mortgage lenders are making a profit, Walsh says.

“On the servicing side of the business, we’re at a record low delinquency rate, so cash is flowing on the servicing side,” she says. “In certain pockets of the country you have natural disasters, which will increase the cost of service because they’re dealing with borrowers and who are affected by those natural disasters, but in general, servicing as a whole is doing very well.”

Join us at the Fortune Workplace Innovation Summit May 19–20, 2026, in Atlanta. The next era of workplace innovation is here—and the old playbook is being rewritten. At this exclusive, high-energy event, the world’s most innovative leaders will convene to explore how AI, humanity, and strategy converge to redefine, again, the future of work. Register now.
About the Author
Sydney Lake
By Sydney LakeAssociate Editor
LinkedIn iconTwitter icon

Sydney Lake is an associate editor at Fortune, where she writes and edits news for the publication's global news desk.

See full bioRight Arrow Button Icon

Latest in Finance

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025

Most Popular

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Rankings
  • 100 Best Companies
  • Fortune 500
  • Global 500
  • Fortune 500 Europe
  • Most Powerful Women
  • Future 50
  • World’s Most Admired Companies
  • See All Rankings
Sections
  • Finance
  • Leadership
  • Success
  • Tech
  • Asia
  • Europe
  • Environment
  • Fortune Crypto
  • Health
  • Retail
  • Lifestyle
  • Politics
  • Newsletters
  • Magazine
  • Features
  • Commentary
  • Mpw
  • CEO Initiative
  • Conferences
  • Personal Finance
  • Education
Customer Support
  • Frequently Asked Questions
  • Customer Service Portal
  • Privacy Policy
  • Terms Of Use
  • Single Issues For Purchase
  • International Print
Commercial Services
  • Advertising
  • Fortune Brand Studio
  • Fortune Analytics
  • Fortune Conferences
  • Business Development
About Us
  • About Us
  • Editorial Calendar
  • Press Center
  • Work At Fortune
  • Diversity And Inclusion
  • Terms And Conditions
  • Site Map
  • Facebook icon
  • Twitter icon
  • LinkedIn icon
  • Instagram icon
  • Pinterest icon

Most Popular

placeholder alt text
North America
'I meant what I said in Davos': Carney says he really is planning a Canada split with the U.S. along with 12 new trade deals
By Rob Gillies and The Associated PressJanuary 28, 2026
18 hours ago
placeholder alt text
C-Suite
Fortune 500 CEOs are no longer giving employees an A for effort. Now they want proof of impact
By Claire ZillmanJanuary 28, 2026
1 day ago
placeholder alt text
Real Estate
Ryan Serhant thinks the American Dream was just a 'slogan created by banks,' but it was really about FDR, the Great Depression, and an economic crisis
By Sydney Lake and Nick LichtenbergJanuary 26, 2026
3 days ago
placeholder alt text
Commentary
Yes, you're getting a bigger tax refund. Your kids won't thank you for the $3 trillion it's adding to the deficit
By Daniel BunnJanuary 26, 2026
3 days ago
placeholder alt text
Personal Finance
Current price of silver as of Tuesday, January 27, 2026
By Joseph HostetlerJanuary 27, 2026
2 days ago
placeholder alt text
Success
As AI wipes out desk jobs, Citigroup CEO Jane Fraser says the company is training 175,000 employees to ‘reinvent themselves’ before their roles change forever
By Emma BurleighJanuary 27, 2026
2 days ago

© 2026 Fortune Media IP Limited. All Rights Reserved. Use of this site constitutes acceptance of our Terms of Use and Privacy Policy | CA Notice at Collection and Privacy Notice | Do Not Sell/Share My Personal Information
FORTUNE is a trademark of Fortune Media IP Limited, registered in the U.S. and other countries. FORTUNE may receive compensation for some links to products and services on this website. Offers may be subject to change without notice.


Latest in Finance

Personal Financemortgages
Current mortgage rates report for Jan. 29, 2026
By Glen Luke FlanaganJanuary 29, 2026
1 hour ago
Personal FinanceReal Estate
Current ARM mortgage rates report for Jan. 29, 2026
By Glen Luke FlanaganJanuary 29, 2026
1 hour ago
Big TechTesla
Tesla reveals $2 billion investment in Elon Musk’s xAI and officially kills the Model S and Model X
By Jessica MathewsJanuary 28, 2026
7 hours ago
Bald man with glasses and black shirt.
Big TechFortune 500
Microsoft demand backlog doubles to $625 billion thanks to OpenAI, but hefty spending and slower revenue growth spook investors
By Amanda GerutJanuary 28, 2026
8 hours ago
BankingDonald Trump
JPMorgan, BofA will match the $1,000 ‘Trump Accounts’ for employees’ children. Here’s how to open an account
By Sydney LakeJanuary 28, 2026
10 hours ago
Mark Zuckerberg, chief executive officer of Meta Platforms Inc
AIMeta
Meta beats on Q4 revenue as Mark Zuckerberg predicts a ‘major AI acceleration’ in 2026—with up to $135 billion in capex spending to match
By Sharon GoldmanJanuary 28, 2026
11 hours ago