• Home
  • Latest
  • Fortune 500
  • Finance
  • Tech
  • Leadership
  • Lifestyle
  • Rankings
  • Multimedia

Trendingnow

1

Social Security's 2032 deadline puts a 22% cut on the table — but Washington has way less room to negotiate than 1983

2

CEO of $20 billion AI firm Perplexity says the secret to success is ‘sleeping with that fear’ that your competitor will steal your idea

3

Boomers actually do hold most of the wealth and power. So why do they call it 'whiny' to point that out?

1

Social Security's 2032 deadline puts a 22% cut on the table — but Washington has way less room to negotiate than 1983

2

CEO of $20 billion AI firm Perplexity says the secret to success is ‘sleeping with that fear’ that your competitor will steal your idea

3

Boomers actually do hold most of the wealth and power. So why do they call it 'whiny' to point that out?
LifestyleStreaming

It’s not just Disney losing customers—nearly 2 million people stopped subscribing to Warner Bros. Discovery’s streaming service 

Christiaan Hetzner
By
Christiaan Hetzner
Christiaan Hetzner
Senior Reporter
Down Arrow Button Icon
Christiaan Hetzner
By
Christiaan Hetzner
Christiaan Hetzner
Senior Reporter
Down Arrow Button Icon
August 4, 2023, 2:10 PM ET
Warner Bros. Discovery CEO David Zaslav
Warner Bros. Discovery CEO David Zaslav is grappling with a loss of lucrative U.S. subscribers after launching a merged streaming business, Max, in May.Axelle/Bauer-Griffin/FilmMagic
Add Fortune on Google for similar content.

Disney CEO Bob Iger hemorrhaged 4 million streaming subscribers in its fiscal second quarter after his company’s India-based Hotstar video platform lost the rights to Indian Premier League cricket matches. 

Recommended Video

Now its David Zaslav’s turn to bleed business after his heavily criticized rebrand of Max, which involved dumping one of the most recognizable names in entertainment—HBO—when merging the respective platforms of Warner Bros. and Discovery in May.

The bane of any streaming service is churn: subscribers signing up one month to take advantage of a special offer before jettisoning their membership shortly afterwards, often in favor of a rival platform. Now Warner Bros. Discovery reported on Thursday that some 1.8 million paying customers set sail for other shores in the second quarter over the preceding three months, and it’s a good bet some of those who left may have even wound up at Comcast’s rival platform Peacock.

“We said we were going to build a strong, sustainable direct-to-consumer strategy focused on profitable growth as opposed to chasing subs at any cost,” Zaslav told investors.

The problem for Zaslav, the most overpaid CEO in America last year according to one study, is that the bulk of those subscribers lost—roughly 1.3 million—were the more lucrative U.S. customers who generated on average $11.09 in revenue per user during the quarter versus just $3.65 for its international subscribers.

“While we have seen some expected subscriber disruption, we have experienced lower-than-expected churn throughout this process,” he offered.

The problem all media giants face now is the immensely profitable business model of linear broadcasting is broken because an increasing number of cable subscribers are cutting the cord so they can view content on demand rather than when a network exec decides on their behalf.

Over time, the economics of the business will deteriorate, which is why Iger is considering a yard sale—possibly selling stakes in ESPN and ABC—to maximize the value while he still can.

Disney’s moment of truth next week

Offering the convenience of at-home or on-the-go streaming has been the industry’s natural answer to the shift in consumer habits. And, at least in theory, selling subscriptions comes with the added benefit of recurring revenue that is supposedly stable and predictable in an age of volatility, but in practice the economics aren’t holding up.

Yet no one apart from Netflix—the first to market—has been able to escape the rivers of red ink. 

“We estimate they are all losing money, with combined 2022 operating losses well over $10 billion, versus Netflix’s $5 [billion] to $6 billion annual operating profit,” Netflix said in October about the competition.

At least Warner Bros. Discovery’s streaming division managed to nearly break even with a negligible $3 million, a half billion-dollar improvement over the previous year’s period. But the company still predicts that only its U.S. streaming business, which accounts for little more than half its streaming customers, will be profitable this year.

Now streaming execs have raised the white flag in capitulation, with Disney leading the retreat. 

After Disney incurred over $10 billion in cumulative streaming losses since launching Disney+ in 2019, the company pledged last August to introduce a new lower-price streaming tier supported by ads. Then, in February, it unveiled $3 billion in production budget cuts. 

Finally Disney even announced an impairment charge of up to $1.8 billion to reflect the cost of removing shows from its streaming platform that increase the cost of its cloud hosting bills, including some of its own original programming.

Investors will find out just how Disney+ is faring when the company reports fiscal third-quarter results on Aug. 9. But executives already warned its streaming business will likely see operating losses widen by around $100 million over the previous quarter to around $750 million owing to a shift in the timing of marketing expenses.

About the Author
Christiaan Hetzner
By Christiaan HetznerSenior Reporter
Instagram iconLinkedIn iconTwitter icon

Christiaan Hetzner is a former writer for Fortune, where he covered Europe’s changing business landscape.

See full bioRight Arrow Button Icon
Add Fortune on Google for similar content.

Latest in Lifestyle

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025

Most Popular

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Fortune Secondary Logo
Rankings
  • 100 Best Companies
  • Fortune 500
  • Global 500
  • Fortune 500 Europe
  • Most Powerful Women
  • World's Most Admired Companies
  • See All Rankings
  • Lists Calendar
Sections
  • Finance
  • Fortune Crypto
  • Features
  • Leadership
  • Health
  • Commentary
  • Success
  • Retail
  • Mpw
  • Tech
  • Lifestyle
  • CEO Initiative
  • Asia
  • Politics
  • Conferences
  • Europe
  • Newsletters
  • Personal Finance
  • Environment
  • Magazine
  • Education
Customer Support
  • Frequently Asked Questions
  • Customer Service Portal
  • Privacy Policy
  • Terms Of Use
  • Single Issues For Purchase
  • International Print
Commercial Services
  • Advertising
  • Fortune Brand Studio
  • Fortune Analytics
  • Fortune Conferences
  • Business Development
  • Group Subscriptions
About Us
  • About Us
  • Press Center
  • Work At Fortune
  • Terms And Conditions
  • Site Map
  • About Us
  • Press Center
  • Work At Fortune
  • Terms And Conditions
  • Site Map
  • Facebook icon
  • Twitter icon
  • LinkedIn icon
  • Instagram icon
  • Pinterest icon

Latest in Lifestyle

mitch
North AmericaCongress
Mitch McConnell, 84, hospitalized with no details released; term ends in January
By The Associated PressJune 15, 2026
52 minutes ago
gilgo
North AmericaCrime
The Gilgo Beach serial killer is reading crime novels and trying to befriend other serial killers in jail, sheriff says
By Philip Marcelo, Julie Walker and The Associated PressJune 15, 2026
55 minutes ago
gene
Arts & EntertainmentObituary
Gene Shalit, who made film criticism a television institution, dies at 100
By Mark Kennedy and The Associated PressJune 15, 2026
1 hour ago
day
Arts & EntertainmentBox office
Steven Spielberg takes top spot in box office with ‘Disclosure Day’ performing as expected
By Jake Coyle, Nick Lichtenberg and The Associated PressJune 15, 2026
1 hour ago
roku
Big TechM&A
Fox is buying Roku for $22 billion to become the third-largest U.S. TV platform
By Michelle Chapman and The Associated PressJune 15, 2026
1 hour ago
Rich-kid summer camp now runs up to $17,000—and comes with 15 tennis courts, podcasting classes, and parents who bring the housekeeper
Travel & LeisureWealth
Rich-kid summer camp now runs up to $17,000—and comes with 15 tennis courts, podcasting classes, and parents who bring the housekeeper
By Brendan Cosgrove and Morning BrewJune 15, 2026
2 hours ago

Most Popular

Social Security's 2032 deadline puts a 22% cut on the table — but Washington has way less room to negotiate than 1983
Personal Finance
Social Security's 2032 deadline puts a 22% cut on the table — but Washington has way less room to negotiate than 1983
By John W. Diamond and The ConversationJune 12, 2026
3 days ago
CEO of $20 billion AI firm Perplexity says the secret to success is ‘sleeping with that fear’ that your competitor will steal your idea
Success
CEO of $20 billion AI firm Perplexity says the secret to success is ‘sleeping with that fear’ that your competitor will steal your idea
By Preston ForeJune 13, 2026
2 days ago
Boomers actually do hold most of the wealth and power. So why do they call it 'whiny' to point that out?
Economy
Boomers actually do hold most of the wealth and power. So why do they call it 'whiny' to point that out?
By Nick LichtenbergJune 14, 2026
1 day ago
Iran proved it can close the Strait of Hormuz, but the U.S. is advertising very loudly that the world's top superpower can at least punch open a hole
Energy
Iran proved it can close the Strait of Hormuz, but the U.S. is advertising very loudly that the world's top superpower can at least punch open a hole
By Jason MaJune 14, 2026
20 hours ago
SpaceX surge further boosts Saudi billionaire prince’s fortune
Investing
SpaceX surge further boosts Saudi billionaire prince’s fortune
By Adveith Nair and BloombergJune 14, 2026
23 hours ago
AI job disruption is here. The problem may be compounded because nearly 75% of people don't apply for unemployment benefits
AI
AI job disruption is here. The problem may be compounded because nearly 75% of people don't apply for unemployment benefits
By Jacqueline MunisJune 14, 2026
23 hours ago

© 2026 Fortune Media IP Limited. All Rights Reserved. Use of this site constitutes acceptance of our Terms of Use and Privacy Policy | CA Notice at Collection and Privacy Notice | Do Not Sell/Share My Personal Information
FORTUNE is a trademark of Fortune Media IP Limited, registered in the U.S. and other countries. FORTUNE may receive compensation for some links to products and services on this website. Offers may be subject to change without notice.