• Home
  • Latest
  • Fortune 500
  • Finance
  • Tech
  • Leadership
  • Lifestyle
  • Rankings
  • Multimedia
SuccessLabor

UPS reaches deal with 340,000-person union, averting potentially disastrous strike

By
Haleluya Hadero
Haleluya Hadero
and
The Associated Press
Down Arrow Button Icon
July 26, 2023, 9:53 AM ET
UPS union
UPS teamsters and workers wait before a rally, Friday, July 21, 2023, in Atlanta, as a national strike deadline nears. AP Photo/Brynn Anderson, File

UPS has reached a tentative contract with its 340,000-person union, potentially averting a strike that threatened to disrupt package deliveries for millions of businesses and households nationwide.

Recommended Video

The agreement was announced Tuesday, the first day that UPS and the Teamsters returned to the table after contentious negotiations broke down earlier this month.

Negotiators had already reached tentative agreements on several issues but continued to clash over pay for part-time workers, who make up more than half of the UPS employees represented by the union.

The Teamsters hailed the agreement as “historic.”

Under the tentative agreement, which still needs union members’ approval, full- and part-time union workers will get $2.75 more per hour in 2023, and $7.50 more by the end of the five-year contract. The agreement also includes a provision to increase starting pay for part-time workers — whom the union says are the most at risk of exploitation — from $16.20 per hour to $21 per hour. The average pay for part-timers had been $20.

Teamsters General President Sean M. O’Brien said in a statement that UPS put $30 billion more on the table due to the negotiations, saying the deal “sets a new standard in the labor movement.”

The two sides had already tentatively agreed to make Martin Luther King Jr. Day a full holiday and to end forced overtime on drivers’ days off. Tentative agreements on safety issues were also reached, including equipping more trucks with air conditioning.

UPS had also agreed to eliminate a lower-paid category of drivers who work shifts that include weekends, and convert them into regular full-time drivers. Under the agreement, the company will create 7,500 full-time jobs and fill 22,500 open positions, allowing more part-timers to transition to full-time.

“Together we reached a win-win-win agreement on the issues that are important to Teamsters leadership, our employees and to UPS and our customers,” Carol Tomé, UPS CEO, said in a written statement.

Voting on the new contract begins Aug. 3 and concludes Aug. 22.

Industry groups, the U.S. Chamber of Commerce, labor leaders and President Joe Biden applauded the deal.

The White House said Biden spoke via phone with Tomé and O’Brien and pointed to their agreement as evidence that collective bargaining works and offered his best wishes for a smooth ratification.

Union members, angered by a contract they say union leadership forced on them five years ago, argued that they have shouldered the more than 140% profit growth at UPS as the pandemic increased delivery demand. Unionized workers said they wanted to right what they saw as a bad contract.

Union leadership was upended two years ago with the election of O’Brien, a vocal critic of union president James Hoffa — son of the famed Teamsters firebrand — who signed off on that contract.

The 24 million packages UPS ships daily amount to about a quarter of all U.S. parcel volume, according to the global shipping and logistics firm Pitney Bowes. According to UPS, that’s equivalent to about 6% of the nation’s gross domestic product.

During the last breakdown in labor talks a quarter of a century ago, 185,000 UPS workers walked out for 15 days, crippling the company. A walkout this time would have had much further-reaching implications, with millions of Americans now accustomed to online shopping and speedy delivery.

The consulting firm Anderson Economic Group estimated a 10-day UPS strike could have cost the U.S. economy more than $7 billion and triggered “significant and lasting harm” to the business and workers.

Logistics experts warned that the other U.S. shipping companies do not have the combined capacity to handle all the packages that would come their way during a UPS work stoppage, and that prices of shipping and goods would inevitably increase. Meanwhile, customers who shop online could have faced higher shipping fees and longer waits.

In recent weeks, large and small businesses worked to create contingency plans in the event of a strike.

Joseph Debicella, a small business owner who sells bridesmaids’ gifts online, said his company ships roughly 50% of its orders through UPS. He hasn’t used FedEx, but he created an account with the company two weeks ago as chatter over a strike picked up. He was also hearing about the negotiations from his UPS driver, who told him his deliveries were getting lighter as the July 31 deadline for a new contract neared.

Macy’s CEO Jeff Gennette told The Associated Press that the department store chain was considering its options and that its supply chain team was mapping out what a strike would look like and how it would affect shipping.

If ratified, the deal could prevent major disruption just as retailers are in the throes of the back-to-school shopping season — the second largest sales period behind the winter holidays.

The Retail Industry Leaders Association, a national retail trade group that counts retailers including Best Buy, CVS Health and Kohl’s as members, called the tentative pact “an enormous relief to retailers, who have been navigating the possibility of a strike and the associated uncertainty for weeks.”

”We’re grateful that this challenge, which would have had a price tag in the billions of dollars and a long runway for recovery, was avoided,” the group said in a statement.

Labor experts see the showdown as a demonstration of labor power at a time of low U.S. union membership. Unions have grown more active this summer thanks to several organized-labor pushes at major companies.

Hollywood actors and screenwriters are picketing over pay issues. United Auto Workers are considering a potential strike.

“This is how it’s done!” Association of Flight Attendants-CWA President Sara Nelson said in a statement after the UPS deal was announced. “And this labor solidarity summer just got stronger.”

___

Associated Press writers Matt Ott in Washington, D.C., and Anne D’Innocenzio in New York City contributed to this report.

Join us at the Fortune Workplace Innovation Summit May 19–20, 2026, in Atlanta. The next era of workplace innovation is here—and the old playbook is being rewritten. At this exclusive, high-energy event, the world’s most innovative leaders will convene to explore how AI, humanity, and strategy converge to redefine, again, the future of work. Register now.
About the Authors
By Haleluya Hadero
See full bioRight Arrow Button Icon
By The Associated Press
See full bioRight Arrow Button Icon

Latest in Success

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025

Most Popular

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Rankings
  • 100 Best Companies
  • Fortune 500
  • Global 500
  • Fortune 500 Europe
  • Most Powerful Women
  • Future 50
  • World’s Most Admired Companies
  • See All Rankings
Sections
  • Finance
  • Leadership
  • Success
  • Tech
  • Asia
  • Europe
  • Environment
  • Fortune Crypto
  • Health
  • Retail
  • Lifestyle
  • Politics
  • Newsletters
  • Magazine
  • Features
  • Commentary
  • Mpw
  • CEO Initiative
  • Conferences
  • Personal Finance
  • Education
Customer Support
  • Frequently Asked Questions
  • Customer Service Portal
  • Privacy Policy
  • Terms Of Use
  • Single Issues For Purchase
  • International Print
Commercial Services
  • Advertising
  • Fortune Brand Studio
  • Fortune Analytics
  • Fortune Conferences
  • Business Development
About Us
  • About Us
  • Editorial Calendar
  • Press Center
  • Work At Fortune
  • Diversity And Inclusion
  • Terms And Conditions
  • Site Map

© 2025 Fortune Media IP Limited. All Rights Reserved. Use of this site constitutes acceptance of our Terms of Use and Privacy Policy | CA Notice at Collection and Privacy Notice | Do Not Sell/Share My Personal Information
FORTUNE is a trademark of Fortune Media IP Limited, registered in the U.S. and other countries. FORTUNE may receive compensation for some links to products and services on this website. Offers may be subject to change without notice.


Most Popular

placeholder alt text
Retail
Trump just declared December 26th a national holiday. What's open and closed?
By Dave SmithDecember 26, 2025
1 day ago
placeholder alt text
Success
As millions of Gen Zers face unemployment, CEOs of Amazon, Walmart, and McDonald's say opportunity is still there—if you have the right mindset
By Preston ForeDecember 26, 2025
1 day ago
placeholder alt text
Investing
Logan Paul auctions off $5.3 million Pokémon card, urging young people to invest more in nontraditional assets: 'Don't be afraid to take a risk'
By Sydney LakeDecember 25, 2025
2 days ago
placeholder alt text
Real Estate
Mark Zuckerberg gifted noise-canceling headphones to his Palo Alto neighbors because of the nonstop construction around his 11 homes
By Dave SmithDecember 25, 2025
2 days ago
placeholder alt text
Economy
Trump's tariffs actually slashed the deficit from a record $136.4 billion to less than half that. Here's what else they did
By Wyatte Grantham-Philips, Paul Wiseman and The Associated PressDecember 26, 2025
1 day ago
placeholder alt text
Success
Billionaire philanthropy's growing divide: Mark Zuckerberg stops funding immigration reform as MacKenzie Scott doubles down on DEI
By Ashley LutzDecember 22, 2025
5 days ago

Latest in Success

Photo of Scott Galloway
SuccessCareer Advice
Scott Galloway says the key to landing jobs is be as social as possible: ‘70% of the time, the person they pick is someone with an internal advocate’
By Dave SmithDecember 27, 2025
2 hours ago
SuccessCareer Advice
Cisco’s top exec and Amazon’s Andy Jassy share the same hiring red flag—and it’s something that can’t be taught
By Orianna Rosa RoyleDecember 27, 2025
2 hours ago
glasses
Successart
Meet a colorblind painter who’s been using special glasses since the 1980s to see nearly two-thirds of the spectrum
By Cody Jackson and The Associated PressDecember 27, 2025
8 hours ago
Employee is applauded at office
SuccessCareers
The ‘occupations most exposed to AI automation’ actually outperform the rest of the job market, new research reveals
By Emma BurleighDecember 27, 2025
8 hours ago
Personal FinanceGen Z
Gen Z spends hundreds a month on ‘treat culture,’ justifying it with the challenges of daily life—but that’s a ‘slippery slope,’ Bank of America says
By Sydney LakeDecember 26, 2025
1 day ago
Andy Jassy
SuccessCareer Advice
As millions of Gen Zers face unemployment, CEOs of Amazon, Walmart, and McDonald’s say opportunity is still there—if you have the right mindset
By Preston ForeDecember 26, 2025
1 day ago