• Home
  • Latest
  • Fortune 500
  • Finance
  • Tech
  • Leadership
  • Lifestyle
  • Rankings
  • Multimedia

Trendingnow

1

Current price of oil as of June 15, 2026

2

Team USA star Ricardo Pepi grew up in a trailer in El Paso—and his parents pawned their car title to fuel his soccer dream. Now, he’s in the World Cup

3

Current price of oil as of June 16, 2026

1

Current price of oil as of June 15, 2026

2

Team USA star Ricardo Pepi grew up in a trailer in El Paso—and his parents pawned their car title to fuel his soccer dream. Now, he’s in the World Cup

3

Current price of oil as of June 16, 2026
ConferencesVirtual Event

Business leaders are ‘likely underestimating’ the potential of A.I., but there is still some risk

By
John Kell
John Kell
Contributing Writer and author of CIO Intelligence
Down Arrow Button Icon
By
John Kell
John Kell
Contributing Writer and author of CIO Intelligence
Down Arrow Button Icon
July 19, 2023, 4:00 PM ET
Technology has always progressed at a rapid pace, but the last few quarters appear to have moved faster than ever.
Technology has always progressed at a rapid pace, but the last few quarters appear to have moved faster than ever.Getty Images
Add Fortune on Google for similar content.

As the hype around artificial intelligence shows no sign of abating, PayPal CEO Dan Schulman believes business leaders are “likely underestimating” the impact generative A.I. will have on the world. 

Recommended Video

“It would not surprise me, if across all industries—whether it be front office, back office, legal, marketing, parts of finance—that you see 30% to 40% productivity improvements,” said Schulman of generative A.I. during a virtual conversation, hosted by Fortune, with a group of CEOs discussing emerging tech trends.

This spring, Schulman was one of the many CEOs to discuss A.I. during his latest earnings call, telling investors that the technology would enable PayPal to “meaningfully lower our costs for years to come.” A recent CEO survey conducted by Fortune and Deloitte showed that 79% of CEOs expect generative A.I. investments will increase efficiencies, with three out of four polled also saying A.I. investments can automate manual operations.  

One arena of productivity improvement that PayPal is currently experimenting with is the use of A.I. in code development. PayPal rolled out tool sets including Google’s Codey, AWS’s CodeWhisperer, and Microsoft’s Codist to over 50% of PayPal’s developers and is already seeing at least a 30% improvement in productivity.

“The speed and the efficiency in which these models can assist programmers and others is unlike anything I have ever seen,” said Schulman.

Naturally, these trends raise questions about the impact on jobs. Schulman advises that companies need to start thinking about those ramifications now. “I think we need to be very, very responsible in thinking about hiring plans, and not hiring lots and lots of people only for them to be laid off later,” he said. “You need to really think about where A.I. is going to impact your functional areas and in what way.”

The adoption of A.I. and other technologies like cloud computing across the private and public sectors has consistently been held back by concerns about security and risk, as well as the impact on the workforce. Companies must be measured in the right level of risk they are willing to accept, as well as ethical and quality-control concerns. 

“There’s no doubt that the pace of adoption is rapidly increasing,” said Jason Girzadas, CEO of Deloitte U.S.

But as it pertains to jobs, he said, the main question asked today is what mix of jobs will be augmented by A.I., versus those that are either created or eliminated. “That dynamic is being widely debated,” said Girzadas.

Mark Newman, president and CEO at Chemours, said the chemicals company’s development of new molecules is the area of the business that can benefit most from generative A.I. Newman said Chemours is still in the “early innings” of using generative A.I. to develop molecules that the company can process to meet demand, adhere to regulatory requirements, and are safe to produce.

To be more thoughtful about the opportunities that emerging tech like A.I. can create, Chemours recently hired a new chief enterprise transformation officer. 

“How do we take all the digital tools, including A.I., and drive massive productivity improvement in manufacturing, in our R&D center, and in our functions that support all that activity?” Newman said rhetorically. 

Educational tech company Skillsoft believes that every knowledge worker who isn’t already using A.I. today will utilize the technology in some form in the future. Skillsoft itself thinks of A.I. through three lenses: changing what it teaches, how it teaches, and how Skillsoft itself operates. 

“We are seeing that almost every customer conversation now starts with the need to prepare the workforce with this technology,” Skillsoft CEO Jeff Tarr said.

Debanjan Saha, CEO of enterprise A.I. platform DataRobot, outlined one use case they’ve built for A.I. that involves sorting through vendor proposals. What DataRobot has done is create a knowledge base of all past proposals that the company has answered, and so when a new proposal comes in, the predictive model is able to score each of the answers they are looking for. This process of sorting through RFPs at a quick and more efficient pace would be especially helpful for smaller and midsize companies that have lean legal teams.

But Brad Jackson, CEO of consulting firm Slalom, said his conversations with top executives show there is fear of early adoption of new A.I. technologies. No one wants to be first and risk a wave of negative news headlines if things go wrong. Jackson believes these fears might lead top executives to focus more on the efficiency benefits of A.I., while not yet fully exploring new value creation possibilities. 

Schulman answered this concern by saying A.I. needs to be rigorously tested, and applied in a controlled and responsible way. But ultimately, there is always some risk. 

“I would not have the fear of being first,” said Schulman. “Because you are already not first—I promise you that.”

The Fortune 500 Innovation Forum will convene Fortune 500 executives, U.S. policy officials, top founders, and thought leaders to help define what’s next for the American economy, Nov. 16-17 in Detroit. Apply here.
About the Author
By John KellContributing Writer and author of CIO Intelligence

John Kell is a contributing writer for Fortune and author of Fortune’s CIO Intelligence newsletter.

See full bioRight Arrow Button Icon
Add Fortune on Google for similar content.

Latest from our Conferences

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025

Most Popular

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Fortune Secondary Logo
Rankings
  • 100 Best Companies
  • Fortune 500
  • Global 500
  • Fortune 500 Europe
  • Most Powerful Women
  • World's Most Admired Companies
  • See All Rankings
  • Lists Calendar
Sections
  • Finance
  • Fortune Crypto
  • Features
  • Leadership
  • Health
  • Commentary
  • Success
  • Retail
  • Mpw
  • Tech
  • Lifestyle
  • CEO Initiative
  • Asia
  • Politics
  • Conferences
  • Europe
  • Newsletters
  • Personal Finance
  • Environment
  • Magazine
  • Education
Customer Support
  • Frequently Asked Questions
  • Customer Service Portal
  • Privacy Policy
  • Terms Of Use
  • Single Issues For Purchase
  • International Print
Commercial Services
  • Advertising
  • Fortune Brand Studio
  • Fortune Analytics
  • Fortune Conferences
  • Business Development
  • Group Subscriptions
About Us
  • About Us
  • Press Center
  • Work At Fortune
  • Terms And Conditions
  • Site Map
  • About Us
  • Press Center
  • Work At Fortune
  • Terms And Conditions
  • Site Map
  • Facebook icon
  • Twitter icon
  • LinkedIn icon
  • Instagram icon
  • Pinterest icon

Latest from our Conferences

At Fortune Brainstorm Tech 2026, Chris Bedi, Chief Customer Officer and Enterprise AI Advisor, ServiceNow; China Widener, Vice Chair and US Technology, Media & Telecommunications Industry Leader, Deloitte; and Phil Wiser, Chief Technology Officer, Paramount, speak on a panel with Kristin Stoller, Fortune editorial director.
NewslettersFortune Workplace Innovation
This tech CEO fired 80% of his workforce over AI resistance. Here’s what he’s learned since then
By Kristin StollerJune 15, 2026
2 days ago
Courtney Robinson, head of policy and communications, at Akoya speaks on a panel at Fortune Brainstorm Tech 2026.
RetailBrainstorm Tech
AI shopping agents are coming. No one is ready for them
By Jeremy KahnJune 12, 2026
4 days ago
The head of Claude Code hasn’t ‘written a line of code by hand’ in 8 months
ConferencesBrainstorm Tech
The head of Claude Code hasn’t ‘written a line of code by hand’ in 8 months
By Nick LichtenbergJune 11, 2026
5 days ago
Sarah Franklin, Chief Executive Officer of Lattice, and Francine Katsoudas, EVP and Chief People, Policy and Purpose Officer at Cisco, speak at Fortune's COO Summit with Kristin Stoller, Editorial Director at Fortune.
NewslettersFortune Workplace Innovation
AI disruption arrived 6 years early—now executives are drawing the line
By Kristin StollerJune 8, 2026
9 days ago
Fortune Brainstorm Tech 2026 livestream
ConferencesBrainstorm Tech
Fortune Brainstorm Tech 2026 livestream
By Fortune EditorsJune 8, 2026
9 days ago
dw
ConferencesCOO Summit
This CEO has had 6 major jobs in Silicon Valley: How Dennis Woodside built a career on saying yes to hard problems
By Nick LichtenbergJune 3, 2026
13 days ago

Most Popular

Current price of oil as of June 15, 2026
Personal Finance
Current price of oil as of June 15, 2026
By Joseph HostetlerJune 15, 2026
1 day ago
Team USA star Ricardo Pepi grew up in a trailer in El Paso—and his parents pawned their car title to fuel his soccer dream. Now, he’s in the World Cup
Success
Team USA star Ricardo Pepi grew up in a trailer in El Paso—and his parents pawned their car title to fuel his soccer dream. Now, he’s in the World Cup
By Preston ForeJune 15, 2026
1 day ago
Current price of oil as of June 16, 2026
Personal Finance
Current price of oil as of June 16, 2026
By Joseph HostetlerJune 16, 2026
12 hours ago
Hundreds of Stanford students walked out of their grad ceremony to protest Google CEO’s commencement speech. It wasn’t all about AI
Big Tech
Hundreds of Stanford students walked out of their grad ceremony to protest Google CEO’s commencement speech. It wasn’t all about AI
By Tristan BoveJune 15, 2026
1 day ago
Current price of silver as of Monday, June 15, 2026
Personal Finance
Current price of silver as of Monday, June 15, 2026
By Joseph HostetlerJune 15, 2026
2 days ago
Cursor’s 25-year-old CEO is a former Google intern who just cemented a $60 billion deal with SpaceX
AI
Cursor’s 25-year-old CEO is a former Google intern who just cemented a $60 billion deal with SpaceX
By Marco Quiroz-GutierrezJune 16, 2026
12 hours ago

© 2026 Fortune Media IP Limited. All Rights Reserved. Use of this site constitutes acceptance of our Terms of Use and Privacy Policy | CA Notice at Collection and Privacy Notice | Do Not Sell/Share My Personal Information
FORTUNE is a trademark of Fortune Media IP Limited, registered in the U.S. and other countries. FORTUNE may receive compensation for some links to products and services on this website. Offers may be subject to change without notice.