• Home
  • Latest
  • Fortune 500
  • Finance
  • Tech
  • Leadership
  • Lifestyle
  • Rankings
  • Multimedia

Trendingnow

1

Bolt CEO says he let go of his entire HR team for creating problems that didn’t exist: ‘Those problems disappeared when I let them go’ 

2

Meet a 21-year-old community college student who's going to China as the first American woman welder in the trades Olympics

3

The Bezos family just donated $100 million to help achieve one of Mayor Zohran Mamdani’s top campaign promises

1

Bolt CEO says he let go of his entire HR team for creating problems that didn’t exist: ‘Those problems disappeared when I let them go’ 

2

Meet a 21-year-old community college student who's going to China as the first American woman welder in the trades Olympics

3

The Bezos family just donated $100 million to help achieve one of Mayor Zohran Mamdani’s top campaign promises
LeadershipOffice Culture

The 10 most cringeworthy phrases you need to stop using in the office—because no one understands them anyway

Eleanor Pringle
By
Eleanor Pringle
Eleanor Pringle
Senior Reporter, Economics and Markets
Down Arrow Button Icon
Eleanor Pringle
By
Eleanor Pringle
Eleanor Pringle
Senior Reporter, Economics and Markets
Down Arrow Button Icon
June 13, 2023, 12:00 AM ET
A man looks confused while staring at a coworker.
Got a colleague who’s forever trying to get his ducks in a row? It’ll take him even longer if he’s using office jargon, according to experts. Skynesher/Getty Images

It’s unlikely your colleagues are spending their days lining up a row of ducks or attempting to herd a group of cats—and yet in corporate America people are using these phrases every day.

Recommended Video

In a post-pandemic world, office jargon is increasingly met with confusion and in some cases offense—with experts warning phrases like “boiling the ocean” just make communication more difficult.

It comes as a new report from LinkedIn and Duolingo identified not only the most confusing, but also the most overused, phrases in U.S. offices.

The study, which surveyed those age 18 through 76, also identified the phrases that are no longer acceptable in a professional environment.

And bad news if you’re a fan of “boiling the ocean” (meaning undertaking an impossible task): It was the phrase that a majority of respondents found most confusing.

Other baffling phrases included “herding cats” (a difficult task, particularly in terms of organization); “ducks in a row” (planning); “move the needle” (having an effect that people notice); and “run it up the flagpole” (testing the popularity of a proposal).

Also on the list of the top 10 most confusing phrases were “drinking the Kool-Aid” (demonstrating obedience); “out of pocket” (unavailable or unreachable); “building the plane while flying it” (engaging in a project before it’s thought out fully); “throwing spaghetti at the wall” (making a number of attempts to see what will be a success); and “juice worth the squeeze” (an effort justified by the outcome).

The problem with phrases like this? It actually makes it harder to communicate clearly between teams and geographies, said Chris Preston, founder of U.K.-based company culture experts The Culture Builders.

He outlined that there are three levels of jargon: global—phrases understood by those who speak a specific language; national—something only people of a certain nationality would understand; or local—something only people in a certain team or location would understand.

“Jargon creates an in-group and an out-group,” Preston said on a call with Fortune. “People often use these phrases because they think it sounds clever or have heard someone else say it, and thought they sounded clever.

“Often it’s aspirational, whereas if you actually listen to the best speakers and leaders they use stories and metaphors to get their point across, not jargon.”

Jargon damages productivity

Of the 8,000 working professionals across eight countries surveyed in the study, 57% said jargon wastes their time on multiple occasions every month.

The evidence also backs up Preston’s theory, with 49% of respondents saying that at least once a week a colleague uses a phrase which sounds like a foreign language.

“If I’m using loads of jargon and the person I’m speaking to doesn’t understand, that’s on me,” Preston said. “It’s not the listener’s job to try and interpret what you’re saying. You should be thinking about how to lift the level of engagement.”

With Gen Z entering the workforce in a more hybrid and online capacity, jargon can also perpetuate generational divides that aren’t really an issue until groups are being created.

Such tensions could come from jargon now considered outdated, with LinkedIn and Duolingo’s report highlighting a number of phrases which are no longer condoned in a corporate setting.

In the U.S. these include “bottom of the totem pole” (something that is unimportant); “blacklist” (to ban); or “the peanut gallery” (a source of insignificant criticism).

Duolingo’s senior learning and curriculum manager, Hope Wilson, told Fortune that when employees use phrases that are no longer accepted it can create “fracture in the shared corporate identity.”

She added: “The employees who use this jargon will feel an affinity for one another that others don’t share. And if the jargon is outright offensive, like some terms are, this fracture will be all the stronger.

“Unfortunately, these sorts of fractures are hard to address without conscious effort. People are generally quite bad at analyzing our own language use, and so the roots of these divisions can be hard to identify unless someone is explicitly analyzing and addressing the way language is used in the workplace.”

It makes you sound desperate

Jargon might not only waste your colleagues’ time but could also impact your professional goals, warned LinkedIn career expert Catherine Fisher.

“Being able to ‘talk the talk’ is an advantage for workers who get the jargon, but unfairly excludes and leaves behind those who aren’t as savvy with these terms,” she explained to Fortune. “You shouldn’t have to solve linguistic riddles just to get your work done and find growth opportunities.

“This disproportionately affects those who may not have English as their first language. Professionals from non–English-speaking households or backgrounds—including two-thirds of Latino workers (64%) and those fluent in English as a second language (67% FESL)—feel like they face a greater disadvantage when jargon is used.”

Wilson added that the use of jargon can “harm a person’s sense of belonging.”

She explained: “When you don’t understand what a colleague is saying, you feel embarrassed and sometimes even like an impostor—and it’s even worse when you’re the only person in a whole room who doesn’t understand what’s going on, and everyone else is nodding along.

“Additionally, it’s worth noting that heavy use of jargon isn’t a great thing even when you know the other people in the room understand what you’re saying. Jargon is a tool for projecting a workplace identity. So what does it say if every other word out of your mouth is a piece of jargon? It can make you sound desperate to belong.”

Join us at the Fortune Workplace Innovation Summit May 19–20, 2026, in Atlanta. The next era of workplace innovation is here—and the old playbook is being rewritten. At this exclusive, high-energy event, the world’s most innovative leaders will convene to explore how AI, humanity, and strategy converge to redefine, again, the future of work. Register now.
About the Author
Eleanor Pringle
By Eleanor PringleSenior Reporter, Economics and Markets
LinkedIn icon

Eleanor Pringle is an award-winning senior reporter at Fortune covering news, the economy, and personal finance. Eleanor previously worked as a business correspondent and news editor in regional news in the U.K. She completed her journalism training with the Press Association after earning a degree from the University of East Anglia.

See full bioRight Arrow Button Icon

Latest in Leadership

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025

Most Popular

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Fortune Secondary Logo
Rankings
  • 100 Best Companies
  • Fortune 500
  • Global 500
  • Fortune 500 Europe
  • Most Powerful Women
  • World's Most Admired Companies
  • See All Rankings
  • Lists Calendar
Sections
  • Finance
  • Fortune Crypto
  • Features
  • Leadership
  • Health
  • Commentary
  • Success
  • Retail
  • Mpw
  • Tech
  • Lifestyle
  • CEO Initiative
  • Asia
  • Politics
  • Conferences
  • Europe
  • Newsletters
  • Personal Finance
  • Environment
  • Magazine
  • Education
Customer Support
  • Frequently Asked Questions
  • Customer Service Portal
  • Privacy Policy
  • Terms Of Use
  • Single Issues For Purchase
  • International Print
Commercial Services
  • Advertising
  • Fortune Brand Studio
  • Fortune Analytics
  • Fortune Conferences
  • Business Development
  • Group Subscriptions
About Us
  • About Us
  • Press Center
  • Work At Fortune
  • Terms And Conditions
  • Site Map
  • About Us
  • Press Center
  • Work At Fortune
  • Terms And Conditions
  • Site Map
  • Facebook icon
  • Twitter icon
  • LinkedIn icon
  • Instagram icon
  • Pinterest icon

Latest in Leadership

Elon Musk sits with his fists together, looking up.
Commentaryspace
SpaceX will be worth trillions, but the space station that made it possible is worth even more — if we don’t squander it
By Tejpaul BhatiaMay 20, 2026
43 minutes ago
Clinical Psychologist Daniel Wendler
ConferencesWorkplace Innovation Summit
A ‘proudly autistic’ workplace expert says putting neurodivergent employees in a typical office is like dropping a polar bear in Austin, Texas
By Tristan BoveMay 20, 2026
2 hours ago
Pay transparency is exposing a bigger problem: Most companies can’t explain why they pay what they pay
Workplace CultureWorkplace Innovation Summit
Pay transparency is exposing a bigger problem: Most companies can’t explain why they pay what they pay
By Sydney LakeMay 20, 2026
2 hours ago
Professor Jeff DeGraff.
SuccessWorkplace Innovation Summit
‘We’ve given them the short end of the stick’: Business school dean says AI could eliminate many jobs for young people—even as they lead innovation
By Preston ForeMay 20, 2026
3 hours ago
A dating expert says ghosting and quiet quitting are the same problem at their core, and corporate life has more to learn from romance than it admits
Workplace CultureWorkplace Innovation Summit
A dating expert says ghosting and quiet quitting are the same problem at their core, and corporate life has more to learn from romance than it admits
By Marco Quiroz-GutierrezMay 20, 2026
3 hours ago
Arvind Jain, Founder and CEO, Glean
SuccessWorkplace Innovation Summit
While other tech CEOs warn of mass job losses, Glean’s chief says AI will never replace a single worker
By Emma BurleighMay 20, 2026
4 hours ago

Most Popular

Bolt CEO says he let go of his entire HR team for creating problems that didn’t exist: ‘Those problems disappeared when I let them go’ 
Workplace Culture
Bolt CEO says he let go of his entire HR team for creating problems that didn’t exist: ‘Those problems disappeared when I let them go’ 
By Preston ForeMay 19, 2026
1 day ago
Meet a 21-year-old community college student who's going to China as the first American woman welder in the trades Olympics
Future of Work
Meet a 21-year-old community college student who's going to China as the first American woman welder in the trades Olympics
By Mike Householder and The Associated PressMay 17, 2026
3 days ago
The Bezos family just donated $100 million to help achieve one of Mayor Zohran Mamdani’s top campaign promises
Politics
The Bezos family just donated $100 million to help achieve one of Mayor Zohran Mamdani’s top campaign promises
By Jake AngeloMay 12, 2026
8 days ago
Current price of oil as of May 19, 2026
Personal Finance
Current price of oil as of May 19, 2026
By Joseph HostetlerMay 19, 2026
1 day ago
Spirit Airlines apologizes to all the Americans who can't afford any summer vacation flights as it shuts down
Travel & Leisure
Spirit Airlines apologizes to all the Americans who can't afford any summer vacation flights as it shuts down
By Rio Yamat and The Associated PressMay 18, 2026
2 days ago
Current price of silver as of Tuesday,  May 19, 2026
Personal Finance
Current price of silver as of Tuesday, May 19, 2026
By Joseph HostetlerMay 19, 2026
1 day ago

© 2026 Fortune Media IP Limited. All Rights Reserved. Use of this site constitutes acceptance of our Terms of Use and Privacy Policy | CA Notice at Collection and Privacy Notice | Do Not Sell/Share My Personal Information
FORTUNE is a trademark of Fortune Media IP Limited, registered in the U.S. and other countries. FORTUNE may receive compensation for some links to products and services on this website. Offers may be subject to change without notice.