• Home
  • Latest
  • Fortune 500
  • Finance
  • Tech
  • Leadership
  • Lifestyle
  • Rankings
  • Multimedia

Trendingnow

1

Elon Musk on MacKenzie Scott giving away $26 billion of her fortune: 'Sadly,' it makes the world a worse place

2

MacKenzie Scott alone accounted for one-third of America's $19.2 billion in megagifts last year

3

Philanthropy leader at Warren Buffett and Bill Gates’ Giving Pledge says children of billionaires are pushing them to give their wealth away faster

1

Elon Musk on MacKenzie Scott giving away $26 billion of her fortune: 'Sadly,' it makes the world a worse place

2

MacKenzie Scott alone accounted for one-third of America's $19.2 billion in megagifts last year

3

Philanthropy leader at Warren Buffett and Bill Gates’ Giving Pledge says children of billionaires are pushing them to give their wealth away faster
TechChatGPT

OpenAI rolls out ChatGPT for business customers

Jeremy Kahn
By
Jeremy Kahn
Jeremy Kahn
Editor, AI
Down Arrow Button Icon
Jeremy Kahn
By
Jeremy Kahn
Jeremy Kahn
Editor, AI
Down Arrow Button Icon
March 1, 2023, 1:00 PM ET
OpenAI CEO Sam Altman.
OpenAI CEO Sam Altman. Today the A.i. company announced it was making its wildly popular ChatGPT A.I. chatbot available to enterprise customers through its API service.Jovelle Tamayo—The Washington Post via Getty Images
Add Fortune on Google for similar content.

Instacart and Shopify have joined Snap in being among the first businesses to announce major new product features powered by OpenAI’s ChatGPT A.I. chatbot technology.

The companies made the announcements Wednesday alongside OpenAI debuting access to ChatGPT through its API service. The service lets business customers access the chatbot technology and other A.I. systems created by OpenAI, and to integrate it with their own software.

Online grocery delivery company Instacart said it will use ChatGPT to enhance its existing mobile app, allowing customers to talk with ChatGPT for recipe suggestions and meal plans, and then enabling the ingredients for those meals to be automatically added to a customer’s online shopping cart. It said the service would be available later this year.

Shopify said it is integrating ChatGPT into its consumer-oriented Shop app, allowing customers to get personalized shopping recommendations from the chatbot.

Snap’s CEO Evan Spiegel said earlier this week that Snapchat is rolling out a “My AI” chatbot powered by ChatGPT that will enable users of its premium subscription service to hold conversations with OpenAI’s chatbot through the messaging service. That announcement was confirmed in a press release from OpenAI today.

Also using the new API is online learning app Quizlet which is using the OpenAI service to generate novel questions and quizzes for users as well as to provide a kind of individualized tutor to those using the platform, Quizlet CEO Lex Bayer told Fortune in an interview. “We are have combined our educational content library with a chatbot that uses the Socratic method,” he said.

While ChatGPT, when used as a general chatbot, is prone to inventing information, the way in which Quizlet is using the underlying language model, Bayer said, allows the company to restrict the answers the A.I. tutor generates to information that is already contained in the question and answer sets uploaded to Quizlet or which pertain additional information around the topic that whoever has uploaded the subject to Quizlet has provided in ways that reduce the chance that the bot will stray from this content when providing information. What ChatGPT allows, Bayer said, is to use these question and answer sets to create novel and more complex, multi-part questions, and more varied and interesting practice exercises.

The rollout of a commercial API service seemingly means that OpenAI could be competing for customers with its strategic partner, Microsoft, which recently invested $10 billion in the startup in exchange for a right to the majority of any profits OpenAI makes for what it is likely to be years to come. Microsoft offers access to OpenAI’s API services through its own Azure cloud computing infrastructure.

But Jason Wong, an analyst with technology consulting firm Gartner, said that Microsoft was more focused on rolling out OpenAI’s technology within its own product suite, such as Bing and GitHub Copilot, rather than simply using OpenAI as a selling point for its Azure cloud computing service. Wong said Microsoft’s deal with OpenAI meant that the tech giant would essentially “get to have its cake and eat it too”: existing Azure customers would likely access OpenAI’s A.I. technology through Azure. But Microsoft will still be entitled to its cut of any profits OpenAI generates from non-Azure customers who access ChatGPT directly through OpenAI’s own API.

OpenAI said it would offer its GPT-3.5 Turbo model, which is the official name of the large language model that underpins ChatGPT, through its API for two-tenths of a cent per 1,000 tokens (a token is approximately 1.5 words) that the A.I. generates. OpenAI said this was 10 times less expensive than any pricing plans for the other GPT-3.5 models it had previously made available.

In addition, the company is offering customers who need to be guaranteed constant, reliable access to the GPT-3.5 Turbo model the opportunity to have their own, dedicated data center capacity devoted just to their workloads. The company said this would make sense for customers who required more than 450 million tokens per day from the model—which might be the case for customers such as Snap and Instacart. Otherwise, a company’s API queries are run on datacenter servers that are shared with other OpenAI customers.

In addition to GPT-3.5 Turbo, OpenAI said it would begin making another advanced A.I. model, its Whisper text-to-speech model, available through its paid API. It announced that Korean language learning app Speak would be the first customer of this new Whisper commercial service.

Update, March 2: This story has been updated to correct the capitalization of GitHub’s Copilot software and to clarify the way in which Quizlet is using ChatGPT to provide questions and answers to users.

Learn how to navigate and strengthen trust in your business with The Trust Factor, a weekly newsletter examining what leaders need to succeed. Sign up here.

About the Author
Jeremy Kahn
By Jeremy KahnEditor, AI
LinkedIn iconTwitter icon

Jeremy Kahn is the AI editor at Fortune, spearheading the publication's coverage of artificial intelligence. He also co-authors Eye on AI, Fortune’s flagship AI newsletter.

See full bioRight Arrow Button Icon
Add Fortune on Google for similar content.

Latest in Tech

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025

Most Popular

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Fortune Secondary Logo
Rankings
  • 100 Best Companies
  • Fortune 500
  • Global 500
  • Fortune 500 Europe
  • Most Powerful Women
  • World's Most Admired Companies
  • See All Rankings
  • Lists Calendar
Sections
  • Finance
  • Fortune Crypto
  • Features
  • Leadership
  • Health
  • Commentary
  • Success
  • Retail
  • Mpw
  • Tech
  • Lifestyle
  • CEO Initiative
  • Asia
  • Politics
  • Conferences
  • Europe
  • Newsletters
  • Personal Finance
  • Environment
  • Magazine
  • Education
Customer Support
  • Frequently Asked Questions
  • Customer Service Portal
  • Privacy Policy
  • Terms Of Use
  • Single Issues For Purchase
  • International Print
Commercial Services
  • Advertising
  • Fortune Brand Studio
  • Fortune Analytics
  • Fortune Conferences
  • Business Development
  • Group Subscriptions
About Us
  • About Us
  • Press Center
  • Work At Fortune
  • Terms And Conditions
  • Site Map
  • About Us
  • Press Center
  • Work At Fortune
  • Terms And Conditions
  • Site Map
  • Facebook icon
  • Twitter icon
  • LinkedIn icon
  • Instagram icon
  • Pinterest icon

Latest in Tech

Brown University Professor Roberto Serrano, a man in a suit holding onto a gold trophy--the King Of Spain Economy Award"-- before Spain's King Felipe and a painted wall.
AIEducation
‘Humanity has chosen to become idiots’: This Brown professor switched to take-home exams after a mass shooting and discovered mass cheating
By Catherina GioinoJune 29, 2026
6 hours ago
bis
EconomyMarkets
The central bank of central banks just released its flagship annual report — and it sees a $1 trillion AI investment boom headed for a reckoning
By Nick LichtenbergJune 29, 2026
7 hours ago
paralegal
AIdisruption
The most reassuring argument about AI and jobs quietly explains why Gen Z can’t get one
By Nick LichtenbergJune 29, 2026
10 hours ago
This summer’s heat is a live stress test for data centers—here’s what it’s revealing in real time
AIData centers
This summer’s heat is a live stress test for data centers—here’s what it’s revealing in real time
By Tristan BoveJune 29, 2026
10 hours ago
Photo of Jim Farley
AIAutos
Ford on why it hired 350 ‘gray beard’ engineers: you need their mentorship for younger workers — and to drive huge AI productivity gains
By Sasha RogelbergJune 29, 2026
11 hours ago
‘Cop on your wrist’: Wearables offer tons of data, but people are still going to sleep to Netflix and TikTok
HealthBrainstorm Tech
‘Cop on your wrist’: Wearables offer tons of data, but people are still going to sleep to Netflix and TikTok
By Amanda GerutJune 29, 2026
11 hours ago

Most Popular

Elon Musk on MacKenzie Scott giving away $26 billion of her fortune: 'Sadly,' it makes the world a worse place
Success
Elon Musk on MacKenzie Scott giving away $26 billion of her fortune: 'Sadly,' it makes the world a worse place
By Sydney LakeJune 29, 2026
13 hours ago
MacKenzie Scott alone accounted for one-third of America's $19.2 billion in megagifts last year
Success
MacKenzie Scott alone accounted for one-third of America's $19.2 billion in megagifts last year
By Sydney LakeJune 25, 2026
5 days ago
Philanthropy leader at Warren Buffett and Bill Gates’ Giving Pledge says children of billionaires are pushing them to give their wealth away faster
Success
Philanthropy leader at Warren Buffett and Bill Gates’ Giving Pledge says children of billionaires are pushing them to give their wealth away faster
By Preston ForeJune 27, 2026
3 days ago
The retired college professor fighting a $313 trespassing ticket in Wisconsin thinks he's part of a national struggle
Environment
The retired college professor fighting a $313 trespassing ticket in Wisconsin thinks he's part of a national struggle
By Catherina GioinoJune 28, 2026
2 days ago
Ex-Google engineer says Larry Page, Sergey Brin and Sundar Pichai share the same trait—it's the lesson he swears by as a $7.2 billion AI CEO
Success
Ex-Google engineer says Larry Page, Sergey Brin and Sundar Pichai share the same trait—it's the lesson he swears by as a $7.2 billion AI CEO
By Orianna Rosa RoyleJune 28, 2026
2 days ago
Cristiano Ronaldo is soccer's first-ever billionaire: He went from begging for burgers outside McDonald's to landing a $400 million contract
Success
Cristiano Ronaldo is soccer's first-ever billionaire: He went from begging for burgers outside McDonald's to landing a $400 million contract
By Preston ForeJune 28, 2026
2 days ago

© 2026 Fortune Media IP Limited. All Rights Reserved. Use of this site constitutes acceptance of our Terms of Use and Privacy Policy | CA Notice at Collection and Privacy Notice | Do Not Sell/Share My Personal Information
FORTUNE is a trademark of Fortune Media IP Limited, registered in the U.S. and other countries. FORTUNE may receive compensation for some links to products and services on this website. Offers may be subject to change without notice.