• Home
  • News
  • Fortune 500
  • Tech
  • Finance
  • Leadership
  • Lifestyle
  • Rankings
  • Multimedia
TechAI

Mark Zuckerberg wants A.I. ‘personas’ for your Facebook and Instagram accounts as he scrambles to keep up with rival ChatGPT

Prarthana Prakash
By
Prarthana Prakash
Prarthana Prakash
Europe Business News Reporter
Prarthana Prakash
By
Prarthana Prakash
Prarthana Prakash
Europe Business News Reporter
February 28, 2023, 5:07 PM ET
Meta CEO Mark Zuckerberg.
Meta wants to create A.I. "personas" that can help its users. David Paul Morris—Bloomberg/Getty Images

After debuting late last year, OpenAI’s ChatGPT quickly became a hit with users who wanted to experience the wonders of A.I. In the months after, tech giants including Facebook parent Meta unveiled their chatbots. 

But that’s not all that Meta has planned. CEO Mark Zuckerberg said Meta is creating a product group that would integrate so-called generative A.I. into its various platforms and that it would be used to help create “personas” and “experiences.” 

“We’re creating a new top-level product group at Meta focused on generative AI to turbocharge our work in this area,” Zuckerberg wrote in a Facebook post on Monday. “Over the longer term, we’ll focus on developing A.I. personas that can help people in a variety of ways.”

https://www.facebook.com/zuck/posts/pfbid02zHwANqWrZLMimhq7U97i3xaHkMEHu8CLsa9TGRj1QeejwDxRFChxSK1zY6yPak5Kl

Zuckerberg gave vague examples of how the generative A.I. technology would be deployed across Meta properties WhatsApp, Messenger, or Instagram, alluding to experiences involving text, images, and video. He concluded the post by saying that there was a long way to go before getting to “really futuristic experiences.”

A Meta representative declined to offer any specifics.

The announcement could point to a broader strategy at Meta even as it continues to invest in the metaverse, a yet largely unrealized virtual world, despite the financial drain it has created.  The social media giant has been trying to boost the presence of the virtual world, including through potential partnerships with Chinese tech companies. 

During an earnings call earlier this month, Zuckerberg spoke about his decision to incorporate A.I. in more parts of the business.

“We are focused on efficiency and continuing to streamline the company as we can execute these priorities,” Zuckerberg said during the call. He said 2023 would be the “Year of Efficiency” through internal “flattening” and that managers and directors must become individual contributors or leave the company.

If Meta is serious about its A.I., it would have to compete with other tech companies that are building rival capabilities. The same day that Meta announced LLaMA, the name of its chatbot project, Snap said it would add an OpenAI-powered chatbot for its paying users.

Learn how to navigate and strengthen trust in your business with The Trust Factor, a weekly newsletter examining what leaders need to succeed. Sign up here.
About the Author
Prarthana Prakash
By Prarthana PrakashEurope Business News Reporter
LinkedIn icon

Prarthana Prakash was a Europe business reporter at Fortune.

See full bioRight Arrow Button Icon
Rankings
  • 100 Best Companies
  • Fortune 500
  • Global 500
  • Fortune 500 Europe
  • Most Powerful Women
  • Future 50
  • World’s Most Admired Companies
  • See All Rankings
Sections
  • Finance
  • Leadership
  • Success
  • Tech
  • Asia
  • Europe
  • Environment
  • Fortune Crypto
  • Health
  • Retail
  • Lifestyle
  • Politics
  • Newsletters
  • Magazine
  • Features
  • Commentary
  • Mpw
  • CEO Initiative
  • Conferences
  • Personal Finance
  • Education
Customer Support
  • Frequently Asked Questions
  • Customer Service Portal
  • Privacy Policy
  • Terms Of Use
  • Single Issues For Purchase
  • International Print
Commercial Services
  • Advertising
  • Fortune Brand Studio
  • Fortune Analytics
  • Fortune Conferences
  • Business Development
About Us
  • About Us
  • Editorial Calendar
  • Press Center
  • Work At Fortune
  • Diversity And Inclusion
  • Terms And Conditions
  • Site Map

© 2025 Fortune Media IP Limited. All Rights Reserved. Use of this site constitutes acceptance of our Terms of Use and Privacy Policy | CA Notice at Collection and Privacy Notice | Do Not Sell/Share My Personal Information
FORTUNE is a trademark of Fortune Media IP Limited, registered in the U.S. and other countries. FORTUNE may receive compensation for some links to products and services on this website. Offers may be subject to change without notice.