• Home
  • Latest
  • Fortune 500
  • Finance
  • Tech
  • Leadership
  • Lifestyle
  • Rankings
  • Multimedia
RetailInflation

The cost-of-living crisis in the U.K. is so bad that a major retailer is offering its workers free food to cope with the winter

By
Chloe Taylor
Chloe Taylor
Down Arrow Button Icon
By
Chloe Taylor
Chloe Taylor
Down Arrow Button Icon
September 1, 2022, 11:12 AM ET

Britain’s rapidly escalating cost-of-living crisis has seen blame hurled at the U.K. government, energy companies, and Russian President Vladimir Putin, as millions in the country head into winter facing a choice between heating their homes and eating.

People in the U.K. have experienced an unprecedented squeeze on their spending power over the past year—and the situation is expected to worsen in the coming months.

John Lewis—the company that runs its namesake department stores as well as the upmarket Waitrose grocery stores—said on Wednesday that it would provide free meals for its staff while they were at work.

The firm, which has more than 80,000 employees, will extend the offer to all permanent and temporary workers from Oct. 3 to Jan. 6.

A spokesperson for the company said the free food offer would be available to workers during their breaks.

Those working in large department stores with a kitchen will be allowed to order from a menu including hot meals for breakfast and lunch or dinner. Long-distance truck drivers will be able to preorder a packed lunch.

“Naturally, we are catering for thousands of employees with a variety of different needs and facilities available to them, so menus will vary greatly from location to location,” the spokesperson told Fortune on Thursday. “We try to cater for as many people as possible.”

Chefs develop new recipes in Waitrose Partners Food Innovation Studio. All of John Lewis’s workers will be offered free meals during their shifts over the winter.
Courtesy of John Lewis & Partners

John Lewis made the announcement as it said it would be hiring more than 10,000 temporary workers to cover the Christmas period.

“We pride ourselves on creating a happy workplace because it’s our Partners who make the difference, and it’s thanks to them that John Lewis and Waitrose are two of the U.K.’s best-loved brands,” Andrew Murphy, chief operations officer at the John Lewis Partnership, said in a statement on Wednesday.

John Lewis, which has been given a four-star review score by thousands of current and former employees on Glassdoor, is an employee-owned business and pays all of its employees—referred to as “Partners”—an annual bonus based on the company’s performance.

This year, the bonus was 3% of each employee’s annual salary—equivalent to 1.5 weeks’ pay.

170% year-on-year rising bills

John Lewis said Wednesday that it was offering employees free food to help with the cost of living, which has risen steeply in the U.K. this year.

Last week, Britain’s energy regulator announced it was increasing its cap on consumer energy bills by 80% from October. In April, British energy costs more than doubled.

According to charity National Energy Action, energy bills in the U.K. would have risen by 170% year on year by October, with 8.9 million people projected to be pushed into fuel poverty.

In a recent forecast, consultancy Cornwall Insight said it expected annual household energy costs to reach £4,426 ($5,118) by April. At the beginning of 2022, the average U.K. household was paying less than £1,500 a year for energy.

Energy costs have been pushed up across Europe as the continent looks to reduce its reliance on Russian gas after the invasion of Ukraine, but wholesale natural gas prices had already spiked to record highs in the region due to low inventories and increasing demand as countries emerged from COVID lockdowns.

Britain’s reliance on gas as an energy source has seen it hit particularly hard by Europe’s rising prices.

The U.K. government has taken some steps to ease the energy crisis, including a £400 energy grant for every household as well as approving a one-off windfall tax of £5 billion on energy firms.

Earlier this month, Goldman Sachs warned that U.K. inflation could hit 22% in January if energy prices continue to spiral out of control.

Alongside soaring energy costs, food prices increased in August at the fastest rate since the 2008 financial crisis, according to the British Retail Consortium.

Pensioners protest over rising fuel prices in London on Feb. 7, 2022.
Guy Smallman—Getty Images

Following Prime Minister Boris Johnson’s resignation last month, Liz Truss and Rishi Sunak—both senior lawmakers from Johnson’s Conservative Party who served in Johnson’s cabinet—are battling it out to take over from him.

Johnson, who has been widely criticized for lack of action on the cost-of-living crisis, has ruled out taking any further steps to alleviate the situation, saying that his successor and their new government will do more to tackle the emergency.

His replacement is set to be announced on Sept. 5.

Sign up for the Fortune Features email list so you don’t miss our biggest features, exclusive interviews, and investigations.
About the Author
By Chloe Taylor
LinkedIn iconTwitter icon
See full bioRight Arrow Button Icon

Latest in Retail

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025

Most Popular

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Fortune Secondary Logo
Rankings
  • 100 Best Companies
  • Fortune 500
  • Global 500
  • Fortune 500 Europe
  • Most Powerful Women
  • World's Most Admired Companies
  • See All Rankings
  • Lists Calendar
Sections
  • Finance
  • Fortune Crypto
  • Features
  • Leadership
  • Health
  • Commentary
  • Success
  • Retail
  • Mpw
  • Tech
  • Lifestyle
  • CEO Initiative
  • Asia
  • Politics
  • Conferences
  • Europe
  • Newsletters
  • Personal Finance
  • Environment
  • Magazine
  • Education
Customer Support
  • Frequently Asked Questions
  • Customer Service Portal
  • Privacy Policy
  • Terms Of Use
  • Single Issues For Purchase
  • International Print
Commercial Services
  • Advertising
  • Fortune Brand Studio
  • Fortune Analytics
  • Fortune Conferences
  • Business Development
  • Group Subscriptions
About Us
  • About Us
  • Lists Calendar
  • Press Center
  • Work At Fortune
  • Terms And Conditions
  • Site Map
  • About Us
  • Lists Calendar
  • Press Center
  • Work At Fortune
  • Terms And Conditions
  • Site Map
  • Facebook icon
  • Twitter icon
  • LinkedIn icon
  • Instagram icon
  • Pinterest icon

Latest in Retail

The man who helped put meat at the top of RFK Jr.’s new food pyramid is Steak ’n Shake’s new ‘Chief MAHA Officer’
HealthFood and drink
The man who helped put meat at the top of RFK Jr.’s new food pyramid is Steak ’n Shake’s new ‘Chief MAHA Officer’
By Catherina GioinoApril 23, 2026
2 hours ago
Keurig Dr Pepper rises as cold drinks drives earnings beat
RetailKeurig Dr Pepper
Keurig Dr Pepper rises as cold drinks drives earnings beat
By Kristina Peterson and BloombergApril 23, 2026
9 hours ago
Lululemon names former Nike executive O’Neill its next CEO
C-SuiteLululemon Athletica
Lululemon names former Nike executive O’Neill its next CEO
By Lily Meier and BloombergApril 22, 2026
1 day ago
Best Buy CEO Corie Barry is stepping down: Why the comeback she executed fizzled out
C-SuiteFortune 500
Best Buy CEO Corie Barry is stepping down: Why the comeback she executed fizzled out
By Phil WahbaApril 22, 2026
1 day ago
David’s Bridal exec has a warning for every CEO obsessed with AI’s return-on-investment
Retailinvestments
David’s Bridal exec has a warning for every CEO obsessed with AI’s return-on-investment
By Alex Vuocolo and Retail BrewApril 22, 2026
1 day ago
A man helps a woman pick meat in the grocery store
EconomyFood and drink
Beef is becoming a luxury as prices stay at record highs. They likely won’t come down until 2028, says Farm Bureau
By Jacqueline MunisApril 22, 2026
1 day ago

Most Popular

When interest on national debt overtook military spending, it triggered a limit where the U.S. may ‘cease to be a great power,’ warns Hoover historian
Economy
When interest on national debt overtook military spending, it triggered a limit where the U.S. may ‘cease to be a great power,’ warns Hoover historian
By Eleanor PringleApril 23, 2026
12 hours ago
Officials will flush 50,000 toilets to flood a Utah lake in order to generate electricity
Environment
Officials will flush 50,000 toilets to flood a Utah lake in order to generate electricity
By Mead Gruver, Dorany Pineda and The Associated PressApril 22, 2026
1 day ago
Cursor’s 25-year-old CEO is a former Google intern who just inked a $60 billion deal with SpaceX
AI
Cursor’s 25-year-old CEO is a former Google intern who just inked a $60 billion deal with SpaceX
By Marco Quiroz-GutierrezApril 22, 2026
1 day ago
Craving work-life balance is a huge red flag, says Fortune 500 Europe CEO—and like Barack Obama, he happily works through weekends
Success
Craving work-life balance is a huge red flag, says Fortune 500 Europe CEO—and like Barack Obama, he happily works through weekends
By Orianna Rosa RoyleApril 22, 2026
2 days ago
'Something sinister could be happening': FBI looks into dead or missing nuclear and space defense scientists tied to NASA, Blue Origin, and SpaceX
Politics
'Something sinister could be happening': FBI looks into dead or missing nuclear and space defense scientists tied to NASA, Blue Origin, and SpaceX
By Catherina GioinoApril 21, 2026
2 days ago
‘Something sinister’: What we know about the FBI probe into dead and missing scientists linked to space and military industries
Economy
‘Something sinister’: What we know about the FBI probe into dead and missing scientists linked to space and military industries
By Jim EdwardsApril 22, 2026
2 days ago

© 2026 Fortune Media IP Limited. All Rights Reserved. Use of this site constitutes acceptance of our Terms of Use and Privacy Policy | CA Notice at Collection and Privacy Notice | Do Not Sell/Share My Personal Information
FORTUNE is a trademark of Fortune Media IP Limited, registered in the U.S. and other countries. FORTUNE may receive compensation for some links to products and services on this website. Offers may be subject to change without notice.