• Home
  • Latest
  • Fortune 500
  • Finance
  • Tech
  • Leadership
  • Lifestyle
  • Rankings
  • Multimedia

Trendingnow

1

Current price of oil as of June 16, 2026

2

Team USA star Ricardo Pepi grew up in a trailer in El Paso—and his parents pawned their car title to fuel his soccer dream. Now, he’s in the World Cup

3

Cursor’s 25-year-old CEO is a former Google intern who just cemented a $60 billion deal with SpaceX

1

Current price of oil as of June 16, 2026

2

Team USA star Ricardo Pepi grew up in a trailer in El Paso—and his parents pawned their car title to fuel his soccer dream. Now, he’s in the World Cup

3

Cursor’s 25-year-old CEO is a former Google intern who just cemented a $60 billion deal with SpaceX
Leadershipbusiness leadership

After near-collapse, Qwick eyes a four-day workweek to double workforce

By
Paige McGlauflin
Paige McGlauflin
Down Arrow Button Icon
By
Paige McGlauflin
Paige McGlauflin
Down Arrow Button Icon
April 4, 2022, 11:06 AM ET
Qwick CEO Jamie Baxter
Qwick CEO Jamie BaxterCourtesy of Qwick
Add Fortune on Google for similar content.

Just two years after laying off 80% of its staff due to pandemic disruptions, the Phoenix-based hospitality app Qwick is joining a growing corporate faction that’s implementing four-day workweeks.

At first glance, the move might seem like a counterintuitive growth strategy for a company that was on the verge of collapse in the not too distant past. But as the startup looks to more than double its workforce and reach record revenue growth in the next year, its CEO Jamie Baxter believes a four-day workweek will be key to curbing employee burnout, recruiting and retaining talent, and fostering a culture of innovation.

“The more we’re able to grow the team, the more we’re able to grow our revenue,” Baxter tells Fortune. “If we’re only retaining talent that is burned out and isn’t showing up with their full energy or most creative minds, we’re not going to win the race of being innovative and creative.”

Baxter founded Qwick in 2017, after working at insurance brokerage firm Willis Towers Watson for nearly two decades. The platform connects hospitality workers with companies looking to fill an open shift. It’s a win-win for both parties; workers can make extra cash and receive payment as quickly as 30 minutes after their shift, while business partners have access to a wider talent pool and often pay less fees than they would sourcing workers from a temp agency, depending on location. 

At the start of 2020, Qwick was available in seven markets, including New York and San Diego, but the company hit a roadblock in late February as the hospitality industry shuttered its doors.

The dining industry alone saw the erasure of nearly 2.5 million jobs in 2020, and more than 110,000 eateries closed for business, either temporarily or permanently. Baxter cut Qwick’s workforce from 100 employees to 19, and remaining staffers took a 25% pay cut in exchange for company equity. (Baxter forfeited his salary.) Qwick also secured a lifeline in the form of $4.3 million from investors.

Things turned around in February 2021 with the vaccine’s arrival. Qwick’s revenue grew 664% from 2020 to 2021, and the platform has amassed 325,000 users to date. 

In June 2021, fresh off a $10 million Series A close, Baxter noticed burnout within his staff. Though the team was growing, it was less than half its pre-pandemic size, yet handling just as much work.

“Sometimes success brings more success, and then all of a sudden, you’re trying to keep up with that new bar that was raised higher,” Baxter says. “Now we’ve got to rethink the way that we do it, versus trying to hire more people.” A four-day workweek is at the crux of his reimagined workplace and, over the course of four months, the company will test out a Monday through Thursday schedule, with some employees working a rotating schedule to encompass weekends.

Several startups, including the fintech Bolt, have made headlines for trialing a four-day workweek, though Qwick is the first in hospitality to do so. A shorter workweek appeals to companies looking to stand out in a competitive job market and attract a more diverse talent pool, Baxter says.

It also allows employees to arrange medical appointments or other personal needs that must be addressed during weekday hours, and provides them with one less day spent on caregiving services, which Baxter notes is important for luring back the roughly 3.5 million mothers who left the workforce in 2020 and have been slow to return. 

Baxter’s efforts to differentiate Qwick as an employer brand are not only meant to attract talent but to appeal to investors.

“Investors are looking for companies that not only show amazing growth stories and have huge potential, but have different cultures that can stand out,” he says. “They’re also looking for companies that can be sustainable and are driven toward employee wellbeing and diversity.” 

Getting a handle on burnout early is all the more important when serving a high-turnover industry like hospitality, which consistently has the highest quit rate of any industry, according to the U.S. Bureau of Labor Statistics.

Qwick’s new work week trial will conclude in July 2022, at which point the company will assess three components: productivity, creativity, and health and wellbeing. The company will weigh factors like the quality of responses, its clientele, app store ratings, and employee net promoter scores.  If successful, Qwick will implement the four-day structure permanently. 

“We’ve put a lot of time and energy into reorganizing and redesigning a lot of our work processes,” Baxter says. “I think it’s going to be successful. But if it’s not, we’ll adjust and pivot and try again.”

Never miss a story: Follow your favorite topics and authors to get a personalized email with the journalism that matters most to you.

About the Author
By Paige McGlauflin
LinkedIn icon
See full bioRight Arrow Button Icon
Add Fortune on Google for similar content.

Latest in Leadership

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025

Most Popular

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Fortune Secondary Logo
Rankings
  • 100 Best Companies
  • Fortune 500
  • Global 500
  • Fortune 500 Europe
  • Most Powerful Women
  • World's Most Admired Companies
  • See All Rankings
  • Lists Calendar
Sections
  • Finance
  • Fortune Crypto
  • Features
  • Leadership
  • Health
  • Commentary
  • Success
  • Retail
  • Mpw
  • Tech
  • Lifestyle
  • CEO Initiative
  • Asia
  • Politics
  • Conferences
  • Europe
  • Newsletters
  • Personal Finance
  • Environment
  • Magazine
  • Education
Customer Support
  • Frequently Asked Questions
  • Customer Service Portal
  • Privacy Policy
  • Terms Of Use
  • Single Issues For Purchase
  • International Print
Commercial Services
  • Advertising
  • Fortune Brand Studio
  • Fortune Analytics
  • Fortune Conferences
  • Business Development
  • Group Subscriptions
About Us
  • About Us
  • Press Center
  • Work At Fortune
  • Terms And Conditions
  • Site Map
  • About Us
  • Press Center
  • Work At Fortune
  • Terms And Conditions
  • Site Map
  • Facebook icon
  • Twitter icon
  • LinkedIn icon
  • Instagram icon
  • Pinterest icon

Latest in Leadership

TIAA CEO Thasunda Brown Duckett is undertaking a retirement revolution—with $1.5 trillion to back it up
NewslettersCEO Daily
TIAA CEO Thasunda Brown Duckett is undertaking a retirement revolution—with $1.5 trillion to back it up
By Alyson ShontellJune 17, 2026
3 hours ago
Thasunda Brown Duckett sitting in front of a podcast microphone
SuccessFortune 500: Titans and Disruptors of Industry
A 76-year-old was about to lose his entire $3 million retirement to a scam. TIAA’s AI caught it—but a human prevented disaster
By Preston ForeJune 17, 2026
4 hours ago
nuri
SuccessImmigration
The man who lived through the fall of the Soviet Union and helped wealthy Chinese move to Canada sees a familiar picture in America
By Nick LichtenbergJune 17, 2026
4 hours ago
He fled Iran for the American dream, became a millionaire, and could have retired—instead, he built the health tech that saved his father from cancer
SuccessFortune The Good Life
He fled Iran for the American dream, became a millionaire, and could have retired—instead, he built the health tech that saved his father from cancer
By Orianna Rosa RoyleJune 17, 2026
6 hours ago
Citi, Ford, and Experian share their strategies for scaling AI agents
C-SuiteBrainstorm Tech
Citi, Ford, and Experian share their strategies for scaling AI agents
By Alexei OreskovicJune 16, 2026
14 hours ago
Vietnam has to find $200 billion to fund its ambitious growth agenda. Techcombank’s CEO thinks that has to come from overseas
BankingAsia Agenda
Vietnam has to find $200 billion to fund its ambitious growth agenda. Techcombank’s CEO thinks that has to come from overseas
By Angelica AngJune 16, 2026
16 hours ago

Most Popular

Current price of oil as of June 16, 2026
Personal Finance
Current price of oil as of June 16, 2026
By Joseph HostetlerJune 16, 2026
1 day ago
Team USA star Ricardo Pepi grew up in a trailer in El Paso—and his parents pawned their car title to fuel his soccer dream. Now, he’s in the World Cup
Success
Team USA star Ricardo Pepi grew up in a trailer in El Paso—and his parents pawned their car title to fuel his soccer dream. Now, he’s in the World Cup
By Preston ForeJune 15, 2026
2 days ago
Cursor’s 25-year-old CEO is a former Google intern who just cemented a $60 billion deal with SpaceX
AI
Cursor’s 25-year-old CEO is a former Google intern who just cemented a $60 billion deal with SpaceX
By Marco Quiroz-GutierrezJune 16, 2026
23 hours ago
'Work hard, stay loyal, and the system will reward you': the Boomer credo is a Gen X betrayal and a Millennial pipe dream
Success
'Work hard, stay loyal, and the system will reward you': the Boomer credo is a Gen X betrayal and a Millennial pipe dream
By Nick LichtenbergJune 16, 2026
24 hours ago
Hundreds of Stanford students walked out of their grad ceremony to protest Google CEO’s commencement speech. It wasn’t all about AI
Big Tech
Hundreds of Stanford students walked out of their grad ceremony to protest Google CEO’s commencement speech. It wasn’t all about AI
By Tristan BoveJune 15, 2026
2 days ago
Current price of oil as of June 15, 2026
Personal Finance
Current price of oil as of June 15, 2026
By Joseph HostetlerJune 15, 2026
2 days ago

© 2026 Fortune Media IP Limited. All Rights Reserved. Use of this site constitutes acceptance of our Terms of Use and Privacy Policy | CA Notice at Collection and Privacy Notice | Do Not Sell/Share My Personal Information
FORTUNE is a trademark of Fortune Media IP Limited, registered in the U.S. and other countries. FORTUNE may receive compensation for some links to products and services on this website. Offers may be subject to change without notice.