• Home
  • Latest
  • Fortune 500
  • Finance
  • Tech
  • Leadership
  • Lifestyle
  • Rankings
  • Multimedia
NewslettersCFO Daily

AmEx shoots down the idea of a crypto-linked card

Sheryl Estrada
By
Sheryl Estrada
Sheryl Estrada
Senior Writer and author of CFO Daily
Down Arrow Button Icon
Sheryl Estrada
By
Sheryl Estrada
Sheryl Estrada
Senior Writer and author of CFO Daily
Down Arrow Button Icon
January 26, 2022, 6:36 AM ET

Good morning,

During American Express’ Q4 2021 earnings call Tuesday, CFO Jeff Campbell made clear that a crypto-linked card isn’t in the near future. 

An analyst on the call asked about the global giant’s tech stack and if blockchain and crypto are on the company’s radar as potential disruptors to payment rails.

“We watch cryptocurrencies … we think about the spectrum of digital currencies,” Campbell said. “We think about crypto … stable coins … [and] Central Bank digital currency. At this particular point in time, we view cryptocurrency more as an asset class. I mean, you’ve just seen Bitcoin go from $68,000 a coin to $34,000 a coin.” He continued, “We’ve got investments in blockchain companies to constantly look at [it] and figure out if there are use cases for us.” 

When it comes to NFTs, “we’re partnering with, obviously, the NBA and Top Shot,” he said. “We’ll look at ways to get involved. But as I’ve said, we’re probably not going to offer a crypto card. We keep our eye on cryptocurrency in case it becomes more stable. But right now, I don’t see it as an immediate or medium-term threat to our business.”

American Express CEO Stephen Squeri shares Campbell’s sentiment. But he also said that crypto isn’t exactly a currency. “What I’ve said from the beginning is that cryptocurrencies are really an asset class like gold or like silver,” Squeri told Yahoo Finance. “Look at Bitcoin—which is a good bellwether—it’s down 50% in two months. How do you call it a currency?”

Yes, Bitcoin has taken a plunge lately. Cryptocurrencies are down $1.4 trillion since November, Fortune reported. And it’s no secret that most CFOs haven’t warmed up to crypto due to its volatility and complexities. It’s “a hard thing” to use crypto in the payment space, Campbell said on the call. In regards to Q4, American Express earned net income of $1.7 billion, or $2.18 per share, compared with net income of $1.4 billion, or $1.76 per share, a year ago. In the quarter, customers spent $368.1 billion on their cards in comparison to $285.9 billion spent in 2020.

However, the company’s total expenses were $946 million, up 15% from $823 million a year ago, according to the report. This reflects higher marketing investments and operating expenses, primarily driven by increased compensation, the company said. In the war for talent, compensation costs also rose for big banks like Goldman Sachs and Bank of America. 

Campbell believes the investment American Express has made in talent is worth it. “Our experience through this period has reinforced our conviction that investing strategically in our customers brand and talent is absolutely critical driving high levels of growth,” he said on the call. “We’ve seen that play out in the results we delivered throughout 2021.”



See you tomorrow.

Sheryl Estrada
sheryl.estrada@fortune.com

****

Join us for our CFO Collaborative event, Finance as a Driver of Transformation, in partnership with Workday, on Wednesday, January 26, from 3-4 p.m. ET. The program will feature two interviews—one with Jeff Jones, president and CEO, H&R Block, and another with Amy Feirn, Deputy CEO, partnerships and offerings, Deloitte Consulting LLP—as well as small group discussions. We’ll explore how to deal with macroeconomic shifts from digital transformation and record M&As to the war for talent and increased focus on ESG demands from stakeholders. We’ll also delve into how finance is key to support your organization’s transformation across the board. CFOs, you can register here.

Big deal

Mind, Body, and Wallet, Guardian Life Insurance Company of America's workplace benefits study released Jan. 25 found workers’ well-being varied greatly by industry. Employees in the financial services (55%) and construction (50%) industries reported the highest states of mental health. In comparison, just 31% of health care workers reported excellent or very good mental health. "This could be due to hospital workers struggling with major influxes of COVID-19 patients, or to private practices experiencing full closures or a move to a telehealth-only practice," the report stated. About 79% of companies said improving the health and wellness of their workers is important. Most companies believe they are doing a good job. Meanwhile most employees disagree, according to Guardian. The findings are based on a survey of 2,000 employee benefits decision-makers and a survey of 2,000 employees age 22 or older.

Going deeper

The Antidote to Manager Burnout, a report by Gallup, explores how manager burnout can affect the entire team. "Managers are responsible for the burnout antidotes of engagement and wellbeing—so when they burn out, individual contributors can't hope for much help," according to the report. Among Gallup's suggestions are identifying the challenges managers face and then focusing on strengths "to help managers lean into what they do best."

Leaderboard

Barry Broadus was named CFO at ICF (Nasdaq:ICFI), a global consulting and digital services provider, effective Feb. 28. Broadus will replace Bettina Garcia Welsh, who will be leaving ICF to pursue new opportunities. Welsh has agreed to stay on at ICF as an advisor through early April. Broadus has more than 30 years of financial management experience. Most recently, he was the CFO of Dovel Technologies. Previously, Broadus served as CFO of SRI International, Constellis, and Alion Science and Technology.

Michael Dear was named CFO at Universal Engineering Sciences (UES), a privately-held engineering and consulting company. Dear is a finance leader with more than 30 years of global expertise in the engineering services and construction industry. Dear most recently served as CFO for PLH Group. Prior to that, he worked at John Wood Group serving as CFO for Wood Group Mustang based in Houston. He previously worked as group financial controller after initially joining as CFO of their industrial turbines division.

Overheard

"One of the things I learned in the last four years at the firm is I’m actually an entrepreneur. It was time to go out on my own. It’s pretty much that simple."

—Katie Haun on why she left the venture capital firm Andreessen Horowitz, as told to Fortune.

This is the web version of CFO Daily, a newsletter on the trends and individuals shaping corporate finance. Sign up to get it delivered free to your inbox. 

About the Author
Sheryl Estrada
By Sheryl EstradaSenior Writer and author of CFO Daily
LinkedIn iconTwitter icon

Sheryl Estrada is a senior writer at Fortune, where she covers the corporate finance industry, Wall Street, and corporate leadership. She also authors CFO Daily.

See full bioRight Arrow Button Icon

Latest in Newsletters

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025

Most Popular

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Fortune Secondary Logo
Rankings
  • 100 Best Companies
  • Fortune 500
  • Global 500
  • Fortune 500 Europe
  • Most Powerful Women
  • World's Most Admired Companies
  • See All Rankings
  • Lists Calendar
Sections
  • Finance
  • Fortune Crypto
  • Features
  • Leadership
  • Health
  • Commentary
  • Success
  • Retail
  • Mpw
  • Tech
  • Lifestyle
  • CEO Initiative
  • Asia
  • Politics
  • Conferences
  • Europe
  • Newsletters
  • Personal Finance
  • Environment
  • Magazine
  • Education
Customer Support
  • Frequently Asked Questions
  • Customer Service Portal
  • Privacy Policy
  • Terms Of Use
  • Single Issues For Purchase
  • International Print
Commercial Services
  • Advertising
  • Fortune Brand Studio
  • Fortune Analytics
  • Fortune Conferences
  • Business Development
  • Group Subscriptions
About Us
  • About Us
  • Press Center
  • Work At Fortune
  • Terms And Conditions
  • Site Map
  • About Us
  • Press Center
  • Work At Fortune
  • Terms And Conditions
  • Site Map
  • Facebook icon
  • Twitter icon
  • LinkedIn icon
  • Instagram icon
  • Pinterest icon

Latest in Newsletters

Aerie built a brand based on ‘real.’ That’s at the heart of its ‘no AI’ promise
NewslettersMPW Daily
Aerie built a brand based on ‘real.’ That’s at the heart of its ‘no AI’ promise
By Emma HinchliffeMay 1, 2026
4 hours ago
The fruit fly cancer researcher who built his first prototype out of lollipop sticks and straws
NewslettersTerm Sheet
The fruit fly cancer researcher who built his first prototype out of lollipop sticks and straws
By Allie GarfinkleMay 1, 2026
10 hours ago
Apple CEO Tim Cook in Washington, D.C. on December 10, 2025. (Tom Williams/CQ-Roll Call/Getty Images)
NewslettersFortune Tech
Tim Cook’s advice for Apple’s next CEO
By Andrew NuscaMay 1, 2026
10 hours ago
Brian Niccol’s nascent Starbucks turnaround starts with treating workers better
NewslettersCEO Daily
Brian Niccol’s nascent Starbucks turnaround starts with treating workers better
By Phil WahbaMay 1, 2026
11 hours ago
Meta's Hyperion data-center site in Northeastern Louisiana.
NewslettersEye on AI
Big Tech will spend nearly $700 billion on AI this year. No one knows where the buildout ends
By Sharon GoldmanApril 30, 2026
1 day ago
The Tory Burch Foundation is almost halfway to its $1 billion goal for women entrepreneurs
NewslettersMPW Daily
The Tory Burch Foundation is almost halfway to its $1 billion goal for women entrepreneurs
By Emma HinchliffeApril 30, 2026
1 day ago

Most Popular

China dominates the world's lithium supply. The U.S. just found 328 years' worth in its own backyard
North America
China dominates the world's lithium supply. The U.S. just found 328 years' worth in its own backyard
By Jake AngeloApril 30, 2026
1 day ago
Scott Bessent on financial literacy: 'it drives me crazy' to see young men in blue-collar construction jobs playing the lottery
Personal Finance
Scott Bessent on financial literacy: 'it drives me crazy' to see young men in blue-collar construction jobs playing the lottery
By Fatima Hussein and The Associated PressMay 1, 2026
7 hours ago
The U.S. economy is booming — just not where 50 million Americans live
Commentary
The U.S. economy is booming — just not where 50 million Americans live
By Derek KilmerMay 1, 2026
12 hours ago
Accenture's Julie Sweet blew up 50 years of company history. She says the hardest part is still ahead
Conferences
Accenture's Julie Sweet blew up 50 years of company history. She says the hardest part is still ahead
By Nick LichtenbergApril 29, 2026
2 days ago
Apple cofounder Ronald Wayne—whose stake would be worth up to $400 billion had he not sold it in 1976—says that at 91, he has no regrets
Success
Apple cofounder Ronald Wayne—whose stake would be worth up to $400 billion had he not sold it in 1976—says that at 91, he has no regrets
By Preston ForeApril 27, 2026
4 days ago
Exclusive: America's largest Black-owned bank launches podcast with mission to unlock hidden shame holding back generational wealth
Banking
Exclusive: America's largest Black-owned bank launches podcast with mission to unlock hidden shame holding back generational wealth
By Nick LichtenbergApril 29, 2026
2 days ago

© 2026 Fortune Media IP Limited. All Rights Reserved. Use of this site constitutes acceptance of our Terms of Use and Privacy Policy | CA Notice at Collection and Privacy Notice | Do Not Sell/Share My Personal Information
FORTUNE is a trademark of Fortune Media IP Limited, registered in the U.S. and other countries. FORTUNE may receive compensation for some links to products and services on this website. Offers may be subject to change without notice.