• Home
  • Latest
  • Fortune 500
  • Finance
  • Tech
  • Leadership
  • Lifestyle
  • Rankings
  • Multimedia
NewslettersCFO Daily

AmEx shoots down the idea of a crypto-linked card

Sheryl Estrada
By
Sheryl Estrada
Sheryl Estrada
Senior Writer and author of CFO Daily
Down Arrow Button Icon
Sheryl Estrada
By
Sheryl Estrada
Sheryl Estrada
Senior Writer and author of CFO Daily
Down Arrow Button Icon
January 26, 2022, 6:36 AM ET
Add Fortune on Google for similar content.

Good morning,

During American Express’ Q4 2021 earnings call Tuesday, CFO Jeff Campbell made clear that a crypto-linked card isn’t in the near future. 

An analyst on the call asked about the global giant’s tech stack and if blockchain and crypto are on the company’s radar as potential disruptors to payment rails.

“We watch cryptocurrencies … we think about the spectrum of digital currencies,” Campbell said. “We think about crypto … stable coins … [and] Central Bank digital currency. At this particular point in time, we view cryptocurrency more as an asset class. I mean, you’ve just seen Bitcoin go from $68,000 a coin to $34,000 a coin.” He continued, “We’ve got investments in blockchain companies to constantly look at [it] and figure out if there are use cases for us.” 

When it comes to NFTs, “we’re partnering with, obviously, the NBA and Top Shot,” he said. “We’ll look at ways to get involved. But as I’ve said, we’re probably not going to offer a crypto card. We keep our eye on cryptocurrency in case it becomes more stable. But right now, I don’t see it as an immediate or medium-term threat to our business.”

American Express CEO Stephen Squeri shares Campbell’s sentiment. But he also said that crypto isn’t exactly a currency. “What I’ve said from the beginning is that cryptocurrencies are really an asset class like gold or like silver,” Squeri told Yahoo Finance. “Look at Bitcoin—which is a good bellwether—it’s down 50% in two months. How do you call it a currency?”

Yes, Bitcoin has taken a plunge lately. Cryptocurrencies are down $1.4 trillion since November, Fortune reported. And it’s no secret that most CFOs haven’t warmed up to crypto due to its volatility and complexities. It’s “a hard thing” to use crypto in the payment space, Campbell said on the call. In regards to Q4, American Express earned net income of $1.7 billion, or $2.18 per share, compared with net income of $1.4 billion, or $1.76 per share, a year ago. In the quarter, customers spent $368.1 billion on their cards in comparison to $285.9 billion spent in 2020.

However, the company’s total expenses were $946 million, up 15% from $823 million a year ago, according to the report. This reflects higher marketing investments and operating expenses, primarily driven by increased compensation, the company said. In the war for talent, compensation costs also rose for big banks like Goldman Sachs and Bank of America. 

Campbell believes the investment American Express has made in talent is worth it. “Our experience through this period has reinforced our conviction that investing strategically in our customers brand and talent is absolutely critical driving high levels of growth,” he said on the call. “We’ve seen that play out in the results we delivered throughout 2021.”



See you tomorrow.

Sheryl Estrada
sheryl.estrada@fortune.com

****

Join us for our CFO Collaborative event, Finance as a Driver of Transformation, in partnership with Workday, on Wednesday, January 26, from 3-4 p.m. ET. The program will feature two interviews—one with Jeff Jones, president and CEO, H&R Block, and another with Amy Feirn, Deputy CEO, partnerships and offerings, Deloitte Consulting LLP—as well as small group discussions. We’ll explore how to deal with macroeconomic shifts from digital transformation and record M&As to the war for talent and increased focus on ESG demands from stakeholders. We’ll also delve into how finance is key to support your organization’s transformation across the board. CFOs, you can register here.

Big deal

Mind, Body, and Wallet, Guardian Life Insurance Company of America's workplace benefits study released Jan. 25 found workers’ well-being varied greatly by industry. Employees in the financial services (55%) and construction (50%) industries reported the highest states of mental health. In comparison, just 31% of health care workers reported excellent or very good mental health. "This could be due to hospital workers struggling with major influxes of COVID-19 patients, or to private practices experiencing full closures or a move to a telehealth-only practice," the report stated. About 79% of companies said improving the health and wellness of their workers is important. Most companies believe they are doing a good job. Meanwhile most employees disagree, according to Guardian. The findings are based on a survey of 2,000 employee benefits decision-makers and a survey of 2,000 employees age 22 or older.

Going deeper

The Antidote to Manager Burnout, a report by Gallup, explores how manager burnout can affect the entire team. "Managers are responsible for the burnout antidotes of engagement and wellbeing—so when they burn out, individual contributors can't hope for much help," according to the report. Among Gallup's suggestions are identifying the challenges managers face and then focusing on strengths "to help managers lean into what they do best."

Leaderboard

Barry Broadus was named CFO at ICF (Nasdaq:ICFI), a global consulting and digital services provider, effective Feb. 28. Broadus will replace Bettina Garcia Welsh, who will be leaving ICF to pursue new opportunities. Welsh has agreed to stay on at ICF as an advisor through early April. Broadus has more than 30 years of financial management experience. Most recently, he was the CFO of Dovel Technologies. Previously, Broadus served as CFO of SRI International, Constellis, and Alion Science and Technology.

Michael Dear was named CFO at Universal Engineering Sciences (UES), a privately-held engineering and consulting company. Dear is a finance leader with more than 30 years of global expertise in the engineering services and construction industry. Dear most recently served as CFO for PLH Group. Prior to that, he worked at John Wood Group serving as CFO for Wood Group Mustang based in Houston. He previously worked as group financial controller after initially joining as CFO of their industrial turbines division.

Overheard

"One of the things I learned in the last four years at the firm is I’m actually an entrepreneur. It was time to go out on my own. It’s pretty much that simple."

—Katie Haun on why she left the venture capital firm Andreessen Horowitz, as told to Fortune.

This is the web version of CFO Daily, a newsletter on the trends and individuals shaping corporate finance. Sign up to get it delivered free to your inbox. 

About the Author
Sheryl Estrada
By Sheryl EstradaSenior Writer and author of CFO Daily
LinkedIn iconTwitter icon

Sheryl Estrada is a senior writer at Fortune, where she covers the corporate finance industry, Wall Street, and corporate leadership. She also authors CFO Daily.

See full bioRight Arrow Button Icon
Add Fortune on Google for similar content.

Latest in Newsletters

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025

Most Popular

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Fortune Secondary Logo
Rankings
  • 100 Best Companies
  • Fortune 500
  • Global 500
  • Fortune 500 Europe
  • Most Powerful Women
  • World's Most Admired Companies
  • See All Rankings
  • Lists Calendar
Sections
  • Finance
  • Fortune Crypto
  • Features
  • Leadership
  • Health
  • Commentary
  • Success
  • Retail
  • Mpw
  • Tech
  • Lifestyle
  • CEO Initiative
  • Asia
  • Politics
  • Conferences
  • Europe
  • Newsletters
  • Personal Finance
  • Environment
  • Magazine
  • Education
Customer Support
  • Frequently Asked Questions
  • Customer Service Portal
  • Privacy Policy
  • Terms Of Use
  • Single Issues For Purchase
  • International Print
Commercial Services
  • Advertising
  • Fortune Brand Studio
  • Fortune Analytics
  • Fortune Conferences
  • Business Development
  • Group Subscriptions
About Us
  • About Us
  • Press Center
  • Work At Fortune
  • Terms And Conditions
  • Site Map
  • About Us
  • Press Center
  • Work At Fortune
  • Terms And Conditions
  • Site Map
  • Facebook icon
  • Twitter icon
  • LinkedIn icon
  • Instagram icon
  • TikTok icon
  • YouTube icon

Latest in Newsletters

Amy Astley revived Architectural Digest. Now she’s betting on lived-in homes over ‘tech-bro bunkers’
NewslettersMPW Daily
Amy Astley revived Architectural Digest. Now she’s betting on lived-in homes over ‘tech-bro bunkers’
By Emma HinchliffeJuly 27, 2026
12 hours ago
A businessman in busy modern office while employees walk past.
NewslettersFortune Workplace Innovation
Hybrid work has a $9 million problem. The fix depends on who you ask
By Kristin StollerJuly 27, 2026
16 hours ago
Building with Chase/J.P.Morgan signage
NewslettersFortune Crypto
Bank-run blockchains are back in style—but history suggests they will be a bust
By Jeff John RobertsJuly 27, 2026
17 hours ago
Apple’s next CEO helped build its hardware empire. Now he has to find its next breakthrough
C-SuiteNext to Lead
Apple’s next CEO helped build its hardware empire. Now he has to find its next breakthrough
By Ruth UmohJuly 27, 2026
17 hours ago
How an ex-AWS scientist plans to take on OpenAI and Meta in voice AI models
Startups & VentureTerm Sheet
How an ex-AWS scientist plans to take on OpenAI and Meta in voice AI models
By Sebastian HerreraJuly 27, 2026
18 hours ago
Amazon CEO Andy Jassy in New York on February 26, 2025. (Photo: Andrej Sokolow/dpa/Getty Images)
NewslettersFortune Tech
Amazon and Microsoft walk an investor tightrope
By Andrew NuscaJuly 27, 2026
19 hours ago

Most Popular

New York City women are making up to $30,000 per month by renting out their closets to strangers
Retail
New York City women are making up to $30,000 per month by renting out their closets to strangers
By Sarah GlodekJuly 27, 2026
22 hours ago
Why did a $154 billion CEO just endorse stripping most Americans of voting rights—and taking us back to the 19th century?
C-Suite
Why did a $154 billion CEO just endorse stripping most Americans of voting rights—and taking us back to the 19th century?
By Nick LichtenbergJuly 27, 2026
13 hours ago
The millennial generation is split in 2: an older crowd with boomer-style comfort, a younger set going 'back to the early 1900s'
Real Estate
The millennial generation is split in 2: an older crowd with boomer-style comfort, a younger set going 'back to the early 1900s'
By Nick LichtenbergJuly 25, 2026
3 days ago
An 11-year-old is cleaning his neighbors' trash cans for $10 each—he now has 100K followers as teens face the worst summer job market since 1948
Success
An 11-year-old is cleaning his neighbors' trash cans for $10 each—he now has 100K followers as teens face the worst summer job market since 1948
By Orianna Rosa RoyleJuly 25, 2026
3 days ago
I've been teaching college students for decades. Most of them can no longer finish a book
Commentary
I've been teaching college students for decades. Most of them can no longer finish a book
By Austin SaratJuly 26, 2026
2 days ago
College-educated women are snapping up the highest-earning men without college degrees, leaving the rest further behind
Economy
College-educated women are snapping up the highest-earning men without college degrees, leaving the rest further behind
By Mia OsmonbekovJuly 26, 2026
2 days ago

© 2026 Fortune Media IP Limited. All Rights Reserved. Use of this site constitutes acceptance of our Terms of Use and Privacy Policy | CA Notice at Collection and Privacy Notice | Do Not Sell/Share My Personal Information
FORTUNE is a trademark of Fortune Media IP Limited, registered in the U.S. and other countries. FORTUNE may receive compensation for some links to products and services on this website. Offers may be subject to change without notice.