• Home
  • News
  • Fortune 500
  • Tech
  • Finance
  • Leadership
  • Lifestyle
  • Rankings
  • Multimedia
NewslettersCFO Daily

CFOs are steering the direction of digital transformation

By
Sheryl Estrada
Sheryl Estrada
Down Arrow Button Icon
By
Sheryl Estrada
Sheryl Estrada
Down Arrow Button Icon
June 14, 2021, 5:00 AM ET

Good morning,

After a tempestuous year, “CFOs are being pulled in many more directions than they historically have as it relates to transformation efforts. Are they leaning in more? Are they being asked to do more? The short answer is, yes.” That’s what Steve Gallucci, Deloitte’s U.S. national managing partner and head of its CFO program, told me.

Deloitte’s Q2 2021 CFO Signals report, released today, is based on a survey of 138 CFOs in the U.S., Canada, and Mexico. About 70% of respondents work at public companies, and 30% at privately held companies, according to the report. 

Many of the changes at these companies are driven by consumers, the industry, and “new business models threatening existing business models,” says Gallucci. When it comes to digital transformation, many CFOs are leading the way: 42% of CFOs said their primary role is co-leader, and 16% said leader, the report found. Often, CFOs are asked to help “develop and champion the coherent data strategy,” that is embedded into the transformation, Gallucci explains. 

When it comes to shifting company-wide strategy and offerings, CFOs also play a key role in decision support, such as “helping business units understand the impact of changing supply chains, changing demand, and customer demand,” he says. 

CFOs have increased their expectations for domestic hiring, the survey found. Retail and technology industries reported the highest expectations, while those in financial services industries had the lowest growth expectations for domestic hiring. CFOs worry about finding the right talent to meet the digital transformation they’re spending a lot on, Gallucci says. 

“In general, CFOs who we’ve talked to are looking for employees with a skillset that is tech fluid and can employ these new and emerging technologies around A.I. and blockchain,” he says. 

Many CFOs surveyed are also involved in supporting the company’s diversity, equity, and inclusion goals. About 48% said their companies report DEI representation metrics to investors and other stakeholders, and 50% said DEI goals are linked to performance evaluations, according to the report.

In general, the survey indicated CFOs have increased optimism, Gallucci says. “In terms of the overall assessment of the economy, I think what we saw is a continued trend upward,” he says. “Net optimism was up, and prospects for the company’s success looked to be trending up. Risk appetite remains high, and there continues to be a strong attractiveness for both the debt and equity markets.”

However, when asked what they considered external risks to financial wellbeing, most CFOs pointed to the potential for inflation. “Coming off the lows of 2020 and 2021, a question in CFOs minds is ‘how long will the upward trend last?’” says Gallucci.

See you tomorrow.

Sheryl Estrada
sheryl.estrada@fortune.com

Big deal

The LinkedIn State of Sales Report 2021 identifies key trends in sales that have intensified during the COVID-19 pandemic, including using technology to building trust.

Going deeper

An Agile Approach to Finance Transformation, a new report by the Institute of Management Accountants released June 10 explores how finance departments and organizations can benefit from adopting agile characteristics. The report discusses the application of agile (a popular software development approach) and scrum (a framework for complex project delivery) implemented by business leaders, including some CFOs and controllers.

Leaderboard

Duncan Gilmour was named CFO, treasurer, and secretary at inTEST Corporation, a global supplier of test and process solutions, effective June 14, 2021. Gilmour will succeed Hugh T. Regan, Jr., who is retiring after 25 years of service. Gilmour joins inTEST from ABB, where he served as the Americas region controller of the process automation measurement and analytics division.

Mark Hammond, currently treasurer of Chubb Group, has been appointed to the additional role of deputy CFO, a newly-created position. The appointment is effective July 1. Hammond will assist CFO Peter Enns on operational and strategic matters. 

Overheard

“A lot of people feel that they're being treated like criminals when they get into a bank branch.”

—Brazilian financial technology startup co-founder Cristina Junqueira on why over 16 million people in Brazil do not have bank accounts, as told to Fortune.

About the Author
By Sheryl Estrada
See full bioRight Arrow Button Icon

Latest in Newsletters

Anthropic cofounder and CEO Dario Amodei
AIEye on AI
How Anthropic’s safety first approach won over big business—and how its own engineers are using its Claude AI
By Jeremy KahnDecember 2, 2025
7 hours ago
NewslettersMPW Daily
What to know about Anthropic cofounder Daniela Amodei as the OpenAI competitor races toward profitability
By Emma HinchliffeDecember 2, 2025
11 hours ago
NewslettersTerm Sheet
The startup betting AI can unlock a new era of ‘found money’ for enterprises
By Allie GarfinkleDecember 2, 2025
14 hours ago
NewslettersCFO Daily
2026 will be the year of AI monetization, says Wedbush’s Dan Ives
By Sheryl EstradaDecember 2, 2025
15 hours ago
NewslettersCEO Daily
Why smart CEOs are looking past the rosy ‘record Black Friday’ headlines
By Phil WahbaDecember 2, 2025
16 hours ago
Apple CEO Tim Cook (left), Apple SVP of machine learning and AI strategy John Giannandrea (center), and Apple SVP of software engineering Craig Federighi on June 10, 2024 in Cupertino, California. (Photo: Justin Sullivan/Getty Images)
NewslettersFortune Tech
Apple AI chief John Giannandrea heads for the exits
By Andrew NuscaDecember 2, 2025
16 hours ago

Most Popular

placeholder alt text
Economy
Ford workers told their CEO 'none of the young people want to work here.' So Jim Farley took a page out of the founder's playbook
By Sasha RogelbergNovember 28, 2025
4 days ago
placeholder alt text
Success
Warren Buffett used to give his family $10,000 each at Christmas—but when he saw how fast they were spending it, he started buying them shares instead
By Eleanor PringleDecember 2, 2025
15 hours ago
placeholder alt text
Economy
Elon Musk says he warned Trump against tariffs, which U.S. manufacturers blame for a turn to more offshoring and diminishing American factory jobs
By Sasha RogelbergDecember 2, 2025
9 hours ago
placeholder alt text
Success
Forget the four-day workweek, Elon Musk predicts you won't have to work at all in ‘less than 20 years'
By Jessica CoacciDecember 1, 2025
1 day ago
placeholder alt text
C-Suite
MacKenzie Scott's $19 billion donations have turned philanthropy on its head—why her style of giving actually works
By Sydney LakeDecember 2, 2025
16 hours ago
placeholder alt text
Personal Finance
Current price of gold as of December 1, 2025
By Danny BakstDecember 1, 2025
2 days ago
Rankings
  • 100 Best Companies
  • Fortune 500
  • Global 500
  • Fortune 500 Europe
  • Most Powerful Women
  • Future 50
  • World’s Most Admired Companies
  • See All Rankings
Sections
  • Finance
  • Leadership
  • Success
  • Tech
  • Asia
  • Europe
  • Environment
  • Fortune Crypto
  • Health
  • Retail
  • Lifestyle
  • Politics
  • Newsletters
  • Magazine
  • Features
  • Commentary
  • Mpw
  • CEO Initiative
  • Conferences
  • Personal Finance
  • Education
Customer Support
  • Frequently Asked Questions
  • Customer Service Portal
  • Privacy Policy
  • Terms Of Use
  • Single Issues For Purchase
  • International Print
Commercial Services
  • Advertising
  • Fortune Brand Studio
  • Fortune Analytics
  • Fortune Conferences
  • Business Development
About Us
  • About Us
  • Editorial Calendar
  • Press Center
  • Work At Fortune
  • Diversity And Inclusion
  • Terms And Conditions
  • Site Map

© 2025 Fortune Media IP Limited. All Rights Reserved. Use of this site constitutes acceptance of our Terms of Use and Privacy Policy | CA Notice at Collection and Privacy Notice | Do Not Sell/Share My Personal Information
FORTUNE is a trademark of Fortune Media IP Limited, registered in the U.S. and other countries. FORTUNE may receive compensation for some links to products and services on this website. Offers may be subject to change without notice.