• Home
  • News
  • Fortune 500
  • Tech
  • Finance
  • Leadership
  • Lifestyle
  • Rankings
  • Multimedia
NewslettersData Sheet

How to secure your online accounts the wrong—and right—way

Robert Hackett
By
Robert Hackett
Robert Hackett
Down Arrow Button Icon
Robert Hackett
By
Robert Hackett
Robert Hackett
Down Arrow Button Icon
March 16, 2021, 4:31 PM ET

Who among us hasn’t been hounded to adopt two-factor authentication?

You know the drill: This security feature requires people to enter an additional code, beyond the usual password, when logging in to online accounts. On that front, I come bearing good news and bad news.

First, the good news: If you are one of the many people who uses 2FA, as the hippest people abbreviate the defensive measure, good on you. Frequently, that means juggling a phone while attempting account logins; it’s a small price to pay for the added protection and peace of mind. Congratulations, 2FA-ers, you are ahead of the game.

Now for the bad news. Many people who implement 2FA opt, for the sake of convenience, to receive text message-based confirmation codes. That means a service will shoot a text message containing a short passcode to a phone number on file—ideally, one possessed by the account holder. The recipient then may enter that temporary passcode on a secondary log-in screen to gain access to the account in question.

Sounds simple enough, right? Well, there’s a problem. Text messaging is a far less secure method of authentication than other options. I know I just congratulated some of you for using 2FA. But now—surprise twist—I’m here to shame some of you. Keep up!

Text messaging has long had big security holes. Sometimes hackers get their hands on other people’s phone numbers by bribing or deceiving telecom workers, a trick called “SIM swapping” since it involves transferring information between SIM cards. Savvy spies can also exploit vulnerabilities in SS7, or Signaling System 7, a back-end mobile data network used by carriers, that lets them tap or track calls.

Now add another flaw to the list. Joseph Cox, a security reporter at Vice Motherboard, recently granted a security researcher, the chief information officer for anti-phone hacking firm OkeySystems, who goes by the moniker Lucky225, permission to hack his accounts using a novel method. Lucky225 paid a marketing company, one that enables mass texting campaigns for businesses, to reroute messages bound for Cox to another phone. For a mere $16, Lucky225 could intercept Cox’s codes and use them to crack open his accounts.

For a technical explanation of the hijacking technique, you can read Lucky225’s own write-up here. Suffice it to say, his takeaway is that “it’s time to stop using SMS for anything.”

I’m here to tell you that you should still use two-factor authentication. But, please, do yourself a favor and opt for app-based codes—or, better yet, hardware security keys—wherever possible. To quote Eva Galperin, the Electronic Frontier Foundation’s cybersecurity director: “I would really like it if companies stopped implementing SMS 2FA now and required either app-generated codes or physical keys. Just sayin’.”

Personally, I recommend using Authy, a Twilio-owned app that lets you manage accounts and backups across multiple devices. I have only good things to say about the service. And for the real go-getters, I recommend Yubico’s YubiKey products, security fobs that obviate the need for secondary code-entry altogether. How nice is that?

Whatever you do though, just don’t be like this author, a former Google Authenticator user, who once lost access to his accounts after getting a new phone. ‘Twas a grueling experience I plan never to repeat.

Robert Hackett

Twitter: @rhhackett

robert.hackett@fortune.com

NEWSWORTHY

When Apple falls far from the tree. Piling on top of the SMS concerns above, users of Apple's FaceTime video chat are reportedly getting bombarded with spam calls. If you're a target of these nuisance calls, you can turn off FaceTime in iOS settings—but, be warned, that will block calls you may want to receive too. Meanwhile, Apple's latest early code release—that's iOS 14.5, "beta" version 4—suggests the company is trying to figure out how to separate security updates from the usual mobile software upgrades. 

When no one knows you're a dog.Facebook-owned Instagram just got a little safer. The photo-sharing app has added some new features that are designed to discourage unwanted interactions. For one thing, adults will no longer be able to direct message teens who don't "follow" them. For another, teens will be shown "safety prompts" urging them to "be careful" when messaging adults who have been “exhibiting potentially suspicious behavior"; teens will also be offered the option to report or block elder solicitors.

Light a match. Like Instagram, Tinder, the Match Group-owned dating service, is taking safety a bit more seriously too. The service is adding a background check feature in the U.S. as a perk for paying customers. The company has partnered with Garbo, a startup in which it earlier invested, to offer the public records-checks. The move follows Tinder's addition of a "panic button" for alerting emergency services in the event of a date-turned-crisis in Jan. 2020.

Hillbilly-onaire Elegy. Billionaire investor Peter Thiel is pouring $10 million into a political action committee that backs J.D. Vance, a former aid to the PayPal cofounder. Vance, a venture capitalist and author of the memoir Hillbilly Elegy, is mulling a run for an Ohio Senate seat that is slated to be vacated by retiring Republican Sen. Robert Portman. The contribution dwarfs Thiel's $1.25 million contribution to former President Donald Trump's 2016 campaign. 

Dinged by Jinping. Chinese President Xi Jinping is demanding that the country's regulators crack down on the Internet economy, namely by putting the squeeze on "platform" companies who wield tremendous market power. Alibaba has been the main target of the state's actions so far; as if on cue, the company's web browser recently disappeared from Huawei and Xiaomi app stores. (Perhaps relatedly, the encrypted messaging app Signal recently became unusable in mainland China.) The Communist Party is apparently setting its sights next on companies like Tencent, which lost $62 billion in value this weekend as fearful investors sold shares.

Escape Zoom.

FOOD FOR THOUGHT

In January 2013, Google got off easy. Antitrust regulators chosen by former President Barack Obama opted not to sue the search giant, despite compiling ample evidence of the tech company's competition-harming abuses. As President Joe Biden and his regulators gear up to take on the monopolies of Silicon Valley almost a decade later, Politico is revisiting the misguided rationale behind the government's earlier decision.

The [Federal Trade] commission has never disclosed the full scope of its probe nor explained all its reasons for letting Google’s behavior slide.

But 312 pages of confidential internal memos obtained by POLITICO reveal what the FTC’s lawyers and economics experts were thinking—including assumptions that were contradictory at the time and many that turned out to be incorrect about the internet’s future, Google’s efforts to dominate it and the harm its rivals said they were suffering from the company’s actions. The memos show that at a crucial moment when Washington’s regulators might have had a chance to stem the growth of tech’s biggest giants, preventing a handful of trillion-dollar corporations from dominating a rising share of the economy, they misread the evidence in front of them and left much of the digital future in Google’s hands.

IN CASE YOU MISSED IT

Biden plots tax hikes on corporations and high-earners to fund ambitious infrastructure plan by Rey Mashayekhi

Stripe loses ex–Goldman Sachs exec to corporate card startup by Robert Hackett

Starbucks CEO Kevin Johnson says the pandemic has strengthened the company by Alan Murray

Volkswagen aims to knock Tesla out of top spot by 2025 in major EV push by Christoph Rauwald

Israeli startup raises $18.5 million to train A.I. with fake data by Jeremy Kahn

Where will vaccine passports actually take us? By Clay Chandler

(Some of these stories require a subscription to access.Thank you for supporting our journalism.)

BEFORE YOU GO

If the San Francisco Bay Area is Silicon Valley, then Taiwan may as well be Silicon Summit. The country, as CNBC points out, accounts for more than 60% of the market share for the global semiconductor foundry business, meaning the manufacturing of much in-demand (and out-of-stock) computer chips, per estimates by TrendForce, a Taipei-based research firm. TSMC, also known as Taiwan Semiconductor Manufacturing Co., which counts Apple, Nvidia, and Qualcomm among its customers, is the world's biggest such foundry, raking in more than half the global market's total revenue.

I guess that explains my preference for pairing iPhone with a piping-hot cup of yummy, high-mountain oolong.

About the Author
Robert Hackett
By Robert Hackett
Instagram iconLinkedIn iconTwitter icon
See full bioRight Arrow Button Icon

Latest in Newsletters

Facebook CEO Mark Zuckerberg adjusts an avatar of himself during a company event in New York City on Thursday, Oct. 28, 2021. (Photo: Michael Nagle/Bloomberg/Getty Images)
NewslettersFortune Tech
Meta may unwind metaverse initiatives with layoffs
By Andrew NuscaDecember 5, 2025
33 minutes ago
Shuntaro Furukawa, president of Nintendo Co., speaks during a news conference in Osaka, Japan, on Thursday, April 25, 2019. Nintendo gave a double dose of disappointment by posting earnings below analyst estimates and signaled that it would not introduce a highly anticipated new model of the Switch game console at a June trade show. Photographer: Buddhika Weerasinghe/Bloomberg via Getty Images
NewslettersCEO Daily
Nintendo’s 98% staff retention rate means the average employee has been there 15 years
By Nicholas GordonDecember 5, 2025
2 hours ago
AIEye on AI
Companies are increasingly falling victim to AI impersonation scams. This startup just raised $28M to stop deepfakes in real time
By Sharon GoldmanDecember 4, 2025
19 hours ago
NewslettersMPW Daily
Kim Kardashian shaped Skims into a $5 billion brand—now she wants to help other entrepreneurs mold their skills for success 
By Emma HinchliffeDecember 4, 2025
20 hours ago
Two female employees, one pointing at a book, other looking at laptop.
NewslettersCFO Daily
‘Polyworking’ won’t slow down in 2026 as pay falls behind, says career expert
By Sheryl EstradaDecember 4, 2025
23 hours ago
NewslettersTerm Sheet
How Anthropic grew—and what the $183 billion giant faces next
By Allie GarfinkleDecember 4, 2025
24 hours ago

Most Popular

placeholder alt text
Economy
Two months into the new fiscal year and the U.S. government is already spending more than $10 billion a week servicing national debt
By Eleanor PringleDecember 4, 2025
24 hours ago
placeholder alt text
Success
‘Godfather of AI’ says Bill Gates and Elon Musk are right about the future of work—but he predicts mass unemployment is on its way
By Preston ForeDecember 4, 2025
19 hours ago
placeholder alt text
Success
Nvidia CEO Jensen Huang admits he works 7 days a week, including holidays, in a constant 'state of anxiety' out of fear of going bankrupt
By Jessica CoacciDecember 4, 2025
19 hours ago
placeholder alt text
Success
Nearly 4 million new manufacturing jobs are coming to America as boomers retire—but it's the one trade job Gen Z doesn't want
By Emma BurleighDecember 4, 2025
20 hours ago
placeholder alt text
North America
Jeff Bezos and Lauren Sánchez Bezos commit $102.5 million to organizations combating homelessness across the U.S.: ‘This is just the beginning’
By Sydney LakeDecember 2, 2025
3 days ago
placeholder alt text
Health
Bill Gates decries ‘significant reversal in child deaths’ as nearly 5 million kids will die before they turn 5 this year
By Nick LichtenbergDecember 4, 2025
1 day ago
Rankings
  • 100 Best Companies
  • Fortune 500
  • Global 500
  • Fortune 500 Europe
  • Most Powerful Women
  • Future 50
  • World’s Most Admired Companies
  • See All Rankings
Sections
  • Finance
  • Leadership
  • Success
  • Tech
  • Asia
  • Europe
  • Environment
  • Fortune Crypto
  • Health
  • Retail
  • Lifestyle
  • Politics
  • Newsletters
  • Magazine
  • Features
  • Commentary
  • Mpw
  • CEO Initiative
  • Conferences
  • Personal Finance
  • Education
Customer Support
  • Frequently Asked Questions
  • Customer Service Portal
  • Privacy Policy
  • Terms Of Use
  • Single Issues For Purchase
  • International Print
Commercial Services
  • Advertising
  • Fortune Brand Studio
  • Fortune Analytics
  • Fortune Conferences
  • Business Development
About Us
  • About Us
  • Editorial Calendar
  • Press Center
  • Work At Fortune
  • Diversity And Inclusion
  • Terms And Conditions
  • Site Map

© 2025 Fortune Media IP Limited. All Rights Reserved. Use of this site constitutes acceptance of our Terms of Use and Privacy Policy | CA Notice at Collection and Privacy Notice | Do Not Sell/Share My Personal Information
FORTUNE is a trademark of Fortune Media IP Limited, registered in the U.S. and other countries. FORTUNE may receive compensation for some links to products and services on this website. Offers may be subject to change without notice.