• Home
  • Latest
  • Fortune 500
  • Finance
  • Tech
  • Leadership
  • Lifestyle
  • Rankings
  • Multimedia

Trendingnow

1

After forcing workers back to the office, Goldman Sachs and JPMorgan Chase are now letting their staff work remotely—but only for the World Cup

2

The Pentagon said Iran War costs $29 billion, but the real cost is closer to $200 billion—and counting

3

Current price of oil as of June 23, 2026

1

After forcing workers back to the office, Goldman Sachs and JPMorgan Chase are now letting their staff work remotely—but only for the World Cup

2

The Pentagon said Iran War costs $29 billion, but the real cost is closer to $200 billion—and counting

3

Current price of oil as of June 23, 2026
handbag wars

‘Emotional’ purchases and splurges on fun handbags mitigate sales declines at Kate Spade and Coach

Phil Wahba
By
Phil Wahba
Phil Wahba
Senior Writer
Down Arrow Button Icon
Phil Wahba
By
Phil Wahba
Phil Wahba
Senior Writer
Down Arrow Button Icon
October 29, 2020, 1:51 PM ET
Erik McGregor—LightRocket/Getty Images
Add Fortune on Google for similar content.

During these dark times, consumers are indulging in a bit of fun, giving brands like Coach and Kate Spade a much needed lift.

At Coach, owned by fashion conglomerate Tapestry, the average price customers paid for handbags in the quarter ended Aug. 28 rose 25%, helping its parent company turn a nice profit despite overall sales declines.

The increase had a lot to do with having less inventory on hand and, by extension, less discounting to clear out unsold merchandise. Indeed, Tapestry executives said they had reduced promotions significantly during the quarter. But it also indicates that shoppers are turning to handbags as a retail pick-me-up.

“Consumers really consider this category a treat for them to bring a bit of joy to their life,” Tapestry CEO Joanne Crevoiserat, the interim chief executive who got the top job earlier this week, tells Fortune. Those words echoed the sentiments of Saks Fifth Avenue president Marc Metrick, who this week compared luxury spending to “comfort food.”

One theory put forth on Twitter by retail analyst Stacey Widlitz, president of SW Retail Advisors, is that with all the extra things people have to carry with them in this COVID era, such as hand sanitizers, a spare mask, and sanitary wipes, “crossbody bags no longer cut it.” A shifting preference for smaller bags in the years before the pandemic had hurt the company because of the lower prices they commanded.

But Todd Kahn, interim CEO of the Coach brand, Tapestry’s largest by far, says it has more to do with Coach’s products simply striking a chord with consumers. “Nothing would make me happier than to have big bags be the blowout opportunity of the season. [But] the results you saw in this quarter were really driven by emotional bags.”

Overall, Coach sales fell 9%, a big improvement over the 53% drop in the previous quarter and helped by more North American stores being open, a jump in online sales, and solid sales in China.

At Kate Spade, a brand Tapestry has struggled for years to turn around, sales were down 21%. But it would have been worse without one product that was a hit: a $348 crossbody pineapple handbag, an item that tapped into consumers’ desire for the fun and whimsy referenced by Crevoiserat.

Tapestry’s third brand, Stuart Weitzman, continued to struggle, with sales down 35% as consumers stayed away from shoes for the office or for formal occasions.

Despite those declines, Tapestry’s shares rose on Thursday and are now up 47% since the pandemic hit in March. The reason: The acceleration program that Crevoiserat helped develop since joining Tapestry as finance chief in 2019 is beginning to pay off.

The pandemic forced Tapestry to move more quickly to strengthen its e-commerce business, which has more than doubled in each of the past two quarters over the year-earlier periods. The company has eliminated some fat in its supply chain and is using more data in deciding what to make and where to sell it.

“We had recognized that our business had been underperforming, particularly in our acquired brands,” Crevoiserat recalls. “All of those things took on a higher sense of urgency as we moved through COVID.”

As for the gradually shrinking sales declines at Coach and Kate Spade, Crevoiserat thinks the environment will continue to give the brands an assist in their bread-and-butter business.

“We see strong consumer intent-to-purchase going forward. Our business bears that out. Consumers are still interested in buying handbags,” she says.

About the Author
Phil Wahba
By Phil WahbaSenior Writer
LinkedIn iconTwitter icon

Phil Wahba is a senior writer at Fortune primarily focused on leadership coverage, with a prior focus on retail.

See full bioRight Arrow Button Icon
Add Fortune on Google for similar content.

Latest in Luxury

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025

Most Popular

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Fortune Secondary Logo
Rankings
  • 100 Best Companies
  • Fortune 500
  • Global 500
  • Fortune 500 Europe
  • Most Powerful Women
  • World's Most Admired Companies
  • See All Rankings
  • Lists Calendar
Sections
  • Finance
  • Fortune Crypto
  • Features
  • Leadership
  • Health
  • Commentary
  • Success
  • Retail
  • Mpw
  • Tech
  • Lifestyle
  • CEO Initiative
  • Asia
  • Politics
  • Conferences
  • Europe
  • Newsletters
  • Personal Finance
  • Environment
  • Magazine
  • Education
Customer Support
  • Frequently Asked Questions
  • Customer Service Portal
  • Privacy Policy
  • Terms Of Use
  • Single Issues For Purchase
  • International Print
Commercial Services
  • Advertising
  • Fortune Brand Studio
  • Fortune Analytics
  • Fortune Conferences
  • Business Development
  • Group Subscriptions
About Us
  • About Us
  • Press Center
  • Work At Fortune
  • Terms And Conditions
  • Site Map
  • About Us
  • Press Center
  • Work At Fortune
  • Terms And Conditions
  • Site Map
  • Facebook icon
  • Twitter icon
  • LinkedIn icon
  • Instagram icon
  • Pinterest icon

Most Popular

After forcing workers back to the office, Goldman Sachs and JPMorgan Chase are now letting their staff work remotely—but only for the World Cup
Success
After forcing workers back to the office, Goldman Sachs and JPMorgan Chase are now letting their staff work remotely—but only for the World Cup
By Orianna Rosa RoyleJune 23, 2026
1 day ago
The Pentagon said Iran War costs $29 billion, but the real cost is closer to $200 billion—and counting
Economy
The Pentagon said Iran War costs $29 billion, but the real cost is closer to $200 billion—and counting
By Jacqueline MunisJune 24, 2026
13 hours ago
Current price of oil as of June 23, 2026
Personal Finance
Current price of oil as of June 23, 2026
By Joseph HostetlerJune 23, 2026
1 day ago
Current price of gold as of June 23, 2026
Personal Finance
Current price of gold as of June 23, 2026
By Danny BakstJune 23, 2026
1 day ago
Texas and Charlotte used to build huge McMansions—now they're copying the California design tricks they once mocked
Real Estate
Texas and Charlotte used to build huge McMansions—now they're copying the California design tricks they once mocked
By Sydney LakeJune 22, 2026
2 days ago
Markets tumble worldwide as Fed resets expectations: $400 billion wiped off SpaceX stock
Banking
Markets tumble worldwide as Fed resets expectations: $400 billion wiped off SpaceX stock
By Jim EdwardsJune 23, 2026
1 day ago

© 2026 Fortune Media IP Limited. All Rights Reserved. Use of this site constitutes acceptance of our Terms of Use and Privacy Policy | CA Notice at Collection and Privacy Notice | Do Not Sell/Share My Personal Information
FORTUNE is a trademark of Fortune Media IP Limited, registered in the U.S. and other countries. FORTUNE may receive compensation for some links to products and services on this website. Offers may be subject to change without notice.