• Home
  • Latest
  • Fortune 500
  • Finance
  • Tech
  • Leadership
  • Lifestyle
  • Rankings
  • Multimedia

Trendingnow

1

Bolt CEO says he let go of his entire HR team for creating problems that didn’t exist: ‘Those problems disappeared when I let them go’ 

2

Meet a 21-year-old community college student who's going to China as the first American woman welder in the trades Olympics

3

The Bezos family just donated $100 million to help achieve one of Mayor Zohran Mamdani’s top campaign promises

1

Bolt CEO says he let go of his entire HR team for creating problems that didn’t exist: ‘Those problems disappeared when I let them go’ 

2

Meet a 21-year-old community college student who's going to China as the first American woman welder in the trades Olympics

3

The Bezos family just donated $100 million to help achieve one of Mayor Zohran Mamdani’s top campaign promises
TechApple

With New 16-Inch MacBook Pro, Apple Wants Consumers to Forget About Its Keyboard Woes. Will They?

By
Don Reisinger
Don Reisinger
Down Arrow Button Icon
By
Don Reisinger
Don Reisinger
Down Arrow Button Icon
November 13, 2019, 2:43 PM ET

For four years, some Apple laptops have come with defective keyboards that needed fixing. With its new 16-inch MacBook Pro laptop, unveiled on Wednesday, the tech giant hopes to win back skeptical consumers.

The laptop comes with what Apple calls the Magic Keyboard. “Magic,” in this case, refers to the not so magical technology in keyboards that uses a scissor-like movement to recognize when users press the keys—something that Apple and other companies have offered for years.

The new MacBook Pro’s keyboard also uses a rubber dome, a common keyboard feature, that makes keys more responsive when uses type. It even comes with an escape key, a feature Apple had stripped from previous MacBook Pro models.

It’s not often that a laptop keyboard gets so much attention. But after spending years trying and failing to produce a glitch-free keyboard, Apple’s latest attempt is in the spotlight.

Apple’s keyboard problems began in 2015, when it unveiled its now-notorious “butterfly keyboard” for MacBooks. The keyboard earned its name from a mechanism under each key that, when pressed, resembled a butterfly’s wings flapping. Apple said the design was a major step forward in keyboard technology.

Instead, users quickly discovered that keys would malfunction if dust got under them. In some cases, the keys wouldn’t even respond when pressed.

In the ensuing years, Apple announced several “improvements” to its keyboards, like a rubber stopper to protect them against dust. But those efforts failed to make much of a difference.

Apple eventually acknowledged problems with its butterfly keyboard and started a free repair program for any of its laptops with the flaw. Still, last year, customers filed a class-action lawsuit against Apple for its defective keyboards.

With the latest MacBook Pro, reporters who have reviewed the new laptop, which will be available later this week starting at $2,399, are so far positive. They say that the Magic Keyboard may actually be problem free.

Daring Fireball’s John Gruber wrote on Wednesday that “it feels a bit silly to be excited about” keyboards “that function reliably and feel good when you type with them. But, he concluded, “that’s where we are.”

“This is what their modern MacBook keyboards should have been like all along,” Gruber said.

Technology news site The Verge also tried out the 16-inch MacBook Pro ahead of its official release. The site quickly noted that the notebook “has a good keyboard.”

In an interview with Fortune on Wednesday, Creative Strategies analyst Tim Bajarin said that Apple’s new laptop “seems to fix the problems of the older keyboards.” He added that there is “pent-up demand” among professional users who have held off from buying a new Mac until the company unveiled a higher-end MacBook Pro, and that the positive reviews about the MacBook Pro’s keyboard may get them to buy one.

Forrester analyst Frank Gillett says Apple was clearly thinking about fixing the keyboard problem for the MacBook Pro’s release. The company, he says, wanted to get it right so as to be able to move on from the previous controversy.

“They’ve done a bunch of work on keyboards over the years and they’re saying we finally did our homework and this should be noticeably better,” Gillett says.

But don’t expect any keyboard improvements to have much impact on sales, Consumer Intelligence Research Partners analyst Michael Levin says.

“Apple [is] just keeping up with developments of what we all know is a mature laptop marketplace,” Levin says.

About the Author
By Don Reisinger
See full bioRight Arrow Button Icon

Latest in Tech

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025

Most Popular

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Fortune Secondary Logo
Rankings
  • 100 Best Companies
  • Fortune 500
  • Global 500
  • Fortune 500 Europe
  • Most Powerful Women
  • World's Most Admired Companies
  • See All Rankings
  • Lists Calendar
Sections
  • Finance
  • Fortune Crypto
  • Features
  • Leadership
  • Health
  • Commentary
  • Success
  • Retail
  • Mpw
  • Tech
  • Lifestyle
  • CEO Initiative
  • Asia
  • Politics
  • Conferences
  • Europe
  • Newsletters
  • Personal Finance
  • Environment
  • Magazine
  • Education
Customer Support
  • Frequently Asked Questions
  • Customer Service Portal
  • Privacy Policy
  • Terms Of Use
  • Single Issues For Purchase
  • International Print
Commercial Services
  • Advertising
  • Fortune Brand Studio
  • Fortune Analytics
  • Fortune Conferences
  • Business Development
  • Group Subscriptions
About Us
  • About Us
  • Press Center
  • Work At Fortune
  • Terms And Conditions
  • Site Map
  • About Us
  • Press Center
  • Work At Fortune
  • Terms And Conditions
  • Site Map
  • Facebook icon
  • Twitter icon
  • LinkedIn icon
  • Instagram icon
  • Pinterest icon

Latest in Tech

SpaceX finally files IPO prospectus, reveals revenue is up–but losses are too
Big TechSpaceX
SpaceX finally files IPO prospectus, reveals revenue is up–but losses are too
By Allie GarfinkleMay 20, 2026
6 minutes ago
Elon Musk sits with his fists together, looking up.
Commentaryspace
SpaceX will be worth trillions, but the space station that made it possible is worth even more — if we don’t squander it
By Tejpaul BhatiaMay 20, 2026
19 minutes ago
Antler CEO Magnus Grimeland says Silicon Valley doesn’t have a monopoly on tech: ‘People can innovate from almost anywhere’
AsiaAsia Agenda
Antler CEO Magnus Grimeland says Silicon Valley doesn’t have a monopoly on tech: ‘People can innovate from almost anywhere’
By Angelica AngMay 20, 2026
30 minutes ago
Clinical Psychologist Daniel Wendler
ConferencesWorkplace Innovation Summit
A ‘proudly autistic’ workplace expert says putting neurodivergent employees in a typical office is like dropping a polar bear in Austin, Texas
By Tristan BoveMay 20, 2026
1 hour ago
Pay transparency is exposing a bigger problem: Most companies can’t explain why they pay what they pay
Workplace CultureWorkplace Innovation Summit
Pay transparency is exposing a bigger problem: Most companies can’t explain why they pay what they pay
By Sydney LakeMay 20, 2026
2 hours ago
Professor Jeff DeGraff.
SuccessWorkplace Innovation Summit
‘We’ve given them the short end of the stick’: Business school dean says AI could eliminate many jobs for young people—even as they lead innovation
By Preston ForeMay 20, 2026
2 hours ago

Most Popular

Bolt CEO says he let go of his entire HR team for creating problems that didn’t exist: ‘Those problems disappeared when I let them go’ 
Workplace Culture
Bolt CEO says he let go of his entire HR team for creating problems that didn’t exist: ‘Those problems disappeared when I let them go’ 
By Preston ForeMay 19, 2026
1 day ago
Meet a 21-year-old community college student who's going to China as the first American woman welder in the trades Olympics
Future of Work
Meet a 21-year-old community college student who's going to China as the first American woman welder in the trades Olympics
By Mike Householder and The Associated PressMay 17, 2026
3 days ago
The Bezos family just donated $100 million to help achieve one of Mayor Zohran Mamdani’s top campaign promises
Politics
The Bezos family just donated $100 million to help achieve one of Mayor Zohran Mamdani’s top campaign promises
By Jake AngeloMay 12, 2026
8 days ago
Current price of oil as of May 19, 2026
Personal Finance
Current price of oil as of May 19, 2026
By Joseph HostetlerMay 19, 2026
1 day ago
Spirit Airlines apologizes to all the Americans who can't afford any summer vacation flights as it shuts down
Travel & Leisure
Spirit Airlines apologizes to all the Americans who can't afford any summer vacation flights as it shuts down
By Rio Yamat and The Associated PressMay 18, 2026
2 days ago
Current price of silver as of Tuesday,  May 19, 2026
Personal Finance
Current price of silver as of Tuesday, May 19, 2026
By Joseph HostetlerMay 19, 2026
1 day ago

© 2026 Fortune Media IP Limited. All Rights Reserved. Use of this site constitutes acceptance of our Terms of Use and Privacy Policy | CA Notice at Collection and Privacy Notice | Do Not Sell/Share My Personal Information
FORTUNE is a trademark of Fortune Media IP Limited, registered in the U.S. and other countries. FORTUNE may receive compensation for some links to products and services on this website. Offers may be subject to change without notice.