• Home
  • Latest
  • Fortune 500
  • Finance
  • Tech
  • Leadership
  • Lifestyle
  • Rankings
  • Multimedia

Trendingnow

1

Analysts expected oil to surge above $200 but China has quietly kept prices half of that—and can’t for much longer

2

Corporate America has been draining the world's water. Matt Damon's new campaign calls on Gap, Starbucks, and Amazon to help give it back

3

Marc Lore’s robots make 500 burrito bowls an hour. A human can make 45

1

Analysts expected oil to surge above $200 but China has quietly kept prices half of that—and can’t for much longer

2

Corporate America has been draining the world's water. Matt Damon's new campaign calls on Gap, Starbucks, and Amazon to help give it back

3

Marc Lore’s robots make 500 burrito bowls an hour. A human can make 45
Commentary

Why Apple Shouldn’t Follow Amazon’s Lead

By
Alexander Chernev
Alexander Chernev
and
Bethany Cianciolo
Bethany Cianciolo
Down Arrow Button Icon
By
Alexander Chernev
Alexander Chernev
and
Bethany Cianciolo
Bethany Cianciolo
Down Arrow Button Icon
July 12, 2017, 11:57 AM ET
People visit the city-state's first Apple Store on its opening day at Orchard Road, Singapore
People visit the city-state's first Apple Store on its opening day at Orchard Road, Singapore May 27, 2017. REUTERS/Edgar Su - RTX37TRCEdgar Su—Reuters

Amazon and Apple have both achieved what most companies aspire to, but only few manage to pull off: They have become a part of our everyday lives. Amazon’s third Prime Day “grew by more than 60% compared to the same 30 hours last year,” according to the company, which begs the question: Should Apple launch a similar event to promote sales?

At first glance, it might seem like a good idea for Apple to offer its own version of Prime Day. Indeed, why wait for Black Friday to offer discounts on Apple products? While intuitively appealing, this view reflects a fundamental misconception that Amazon’s Prime Day is just about selling more merchandise by offering discounts. It is much more than that. Prime Day is an excellent means for Amazon to create value for its customers, while at the same time enabling it to achieve several strategic goals:

Promote Amazon Prime membership

Prime membership is important to Amazon for several reasons. First, it is a source of additional revenues and profits. Even if Amazon (AMZN) merely breaks even on the sale of products, the $99 annual Prime membership fee makes a sizable contribution to the company’s bottom line. In addition to generating additional revenues, Prime membership has the psychological impact of increasing customer loyalty. Many customers who enroll in Prime are more likely to spend more on Amazon—in part because they’ve paid for it and in part because they now feel that they have made a commitment to shop on Amazon. This approach has also worked very well for Costco (COST), which derives much of its profits from membership fees.

Promote the Amazon ecosystem

Home automation relying on personal digital assistants is the new frontier in creating customer value. With many competitors jockeying for a dominant position in this space, Amazon is determined to become the dominant player and the go-to place for fulfilling many of consumers’ daily needs. The explosive growth of Alexa, Amazon’s personal assistant that launched with the Amazon Echo smart speaker, quickly established it as a viable competitor to Apple’s Siri. Amazon’s ambition to dominate the home automation space and become the personal digital concierge of choice is evident from the fact that the Echo was its most popular Prime Day item this year. And, of course, Echo also makes it super easy to buy more things from Amazon.

Promote Amazon services

One of Amazon’s most important Prime Day deals does not involve a product—it involves Amazon’s own music streaming service. On Prime Day this year, Amazon offered Music Unlimited for four months of unlimited music for 99 cents—an 80%-plus discount from its regular price of $7.99. A late entrant to digital music streaming, Amazon is rapidly making up for it by offering its easy-to-use music players (Echo) and streaming content (Amazon Music) and then using events, such as Prime Day, to promote them.

Promote incremental purchases

Sales promotions, especially once-a-year events, tend to encourage consumers to buy things that they are only marginally interested in, simply because they’re available at an attractive price. This is also true for Amazon’s Prime Day when consumers are enticed to buy things not because they need to have them, but because they are nice to have. The discounts available during this once-a-year sales event provides customers with the justification to purchase these niceties.

All of these factors clearly point to why Prime Day is right for Amazon. But would a similar approach work for Apple?

 

Apple (AAPL) has a fundamentally different business model compared to Amazon. Apple is, first and foremost, a product company with a relatively narrow scope in consumer electronics and digital services. In contrast, Amazon is a mega-retailer offering a vast array of products and services, which enables it to temporarily lower the price of some of its strategically important products to attract more customers and introduce new services to its current customers. Apple simply does not have the breadth of offerings that would make having its own version of Prime Day a meaningful strategy.

Phenomenally successful in building a strong brand, a loyal customer base, and a set of innovative products—some of which (think iPhone) facilitated Amazon’s growth—Apple can find better alternatives to having a Prime Day of its own. Creating the next revolutionary device is one of them.

Alexander Chernev is a professor at Kellogg School of Management at Northwestern University.

About the Authors
By Alexander Chernev
See full bioRight Arrow Button Icon
By Bethany Cianciolo
See full bioRight Arrow Button Icon

Latest in Commentary

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025

Most Popular

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Fortune Secondary Logo
Rankings
  • 100 Best Companies
  • Fortune 500
  • Global 500
  • Fortune 500 Europe
  • Most Powerful Women
  • World's Most Admired Companies
  • See All Rankings
  • Lists Calendar
Sections
  • Finance
  • Fortune Crypto
  • Features
  • Leadership
  • Health
  • Commentary
  • Success
  • Retail
  • Mpw
  • Tech
  • Lifestyle
  • CEO Initiative
  • Asia
  • Politics
  • Conferences
  • Europe
  • Newsletters
  • Personal Finance
  • Environment
  • Magazine
  • Education
Customer Support
  • Frequently Asked Questions
  • Customer Service Portal
  • Privacy Policy
  • Terms Of Use
  • Single Issues For Purchase
  • International Print
Commercial Services
  • Advertising
  • Fortune Brand Studio
  • Fortune Analytics
  • Fortune Conferences
  • Business Development
  • Group Subscriptions
About Us
  • About Us
  • Press Center
  • Work At Fortune
  • Terms And Conditions
  • Site Map
  • About Us
  • Press Center
  • Work At Fortune
  • Terms And Conditions
  • Site Map
  • Facebook icon
  • Twitter icon
  • LinkedIn icon
  • Instagram icon
  • Pinterest icon

Latest in Commentary

Three ways that Asia’s enterprises are adopting AI—and where they are falling behind
CommentaryOracle
Three ways that Asia’s enterprises are adopting AI—and where they are falling behind
By Garrett IlgJune 11, 2026
9 hours ago
gordon
CommentaryVenture Capital
Gordon Ritter: I predicted AI’s learning loop a decade ago. The doomers are still measuring the wrong thing
By Gordon RitterJune 11, 2026
17 hours ago
bessent
CommentarySocial Security
Social Security and Medicare are heading toward insolvency. Congress has 6 years to act
By Steve H. Hanke and David M. WalkerJune 11, 2026
20 hours ago
Digital sovereignty isn’t the same thing as digital isolation. Asia’s governments should be careful
Commentarydata sovereignty
Digital sovereignty isn’t the same thing as digital isolation. Asia’s governments should be careful
By Leonard LimJune 10, 2026
1 day ago
tim
CommentaryAirline industry
Merlin CTO: autonomy can rebuild the foundation of aviation — and national security
By Tim BurnsJune 9, 2026
3 days ago
dewar
CommentaryLeadership
I founded McKinsey’s CEO practice: Here’s why operational excellence is a liability right now
By Carolyn DewarJune 9, 2026
3 days ago

Most Popular

Analysts expected oil to surge above $200 but China has quietly kept prices half of that—and can’t for much longer
Energy
Analysts expected oil to surge above $200 but China has quietly kept prices half of that—and can’t for much longer
By Sasha RogelbergJune 10, 2026
1 day ago
Corporate America has been draining the world's water. Matt Damon's new campaign calls on Gap, Starbucks, and Amazon to help give it back
Environment
Corporate America has been draining the world's water. Matt Damon's new campaign calls on Gap, Starbucks, and Amazon to help give it back
By Catherina GioinoJune 9, 2026
3 days ago
Marc Lore’s robots make 500 burrito bowls an hour. A human can make 45
Innovation
Marc Lore’s robots make 500 burrito bowls an hour. A human can make 45
By Amanda GerutJune 9, 2026
2 days ago
Current price of oil as of June 11, 2026
Personal Finance
Current price of oil as of June 11, 2026
By Joseph HostetlerJune 11, 2026
16 hours ago
Costco CEO Ron Vachris rose from forklift driver to the C-suite without a college degree: ‘Don’t chase a title’ is the career advice that got him there
Success
Costco CEO Ron Vachris rose from forklift driver to the C-suite without a college degree: ‘Don’t chase a title’ is the career advice that got him there
By Preston ForeJune 8, 2026
4 days ago
Pentagon accuses Alibaba, Baidu and BYD, three of China's biggest companies, of supporting the Chinese military
Asia
Pentagon accuses Alibaba, Baidu and BYD, three of China's biggest companies, of supporting the Chinese military
By Kate O'Keeffe and BloombergJune 8, 2026
3 days ago

© 2026 Fortune Media IP Limited. All Rights Reserved. Use of this site constitutes acceptance of our Terms of Use and Privacy Policy | CA Notice at Collection and Privacy Notice | Do Not Sell/Share My Personal Information
FORTUNE is a trademark of Fortune Media IP Limited, registered in the U.S. and other countries. FORTUNE may receive compensation for some links to products and services on this website. Offers may be subject to change without notice.