• Home
  • News
  • Fortune 500
  • Tech
  • Finance
  • Leadership
  • Lifestyle
  • Rankings
  • Multimedia
LeadershipraceAhead

Difficult Conversations About Race

Ellen McGirt
By
Ellen McGirt
Ellen McGirt
Down Arrow Button Icon
Ellen McGirt
By
Ellen McGirt
Ellen McGirt
Down Arrow Button Icon
November 17, 2016, 1:08 PM ET

On Wednesday, I attended a conference put on by the Billie Jean King Leadership Initiative, an extraordinary non-profit organization dedicated to fostering inclusive leadership. It was filled with panels and people who are working diligently to help organizations of all sizes do a better job encouraging people to be fully human at work. The entire day gave me hope.

The last session was a series of interactive theater pieces put on by the diversity training organization, DeValk Associates. As an introvert, I typically dread things like this, but it turned out to be compelling in ways I didn’t expect.

The actors ticked through scenarios about race and power in the corporate workplace, many of which were disturbingly familiar. Here’s the one that hit a nerve: A white mother shows up to work worried about how her two mixed-race kids were going to respond to a racial violence incident in the television news. Her white male supervisor woodenly offers a few of words of comfort, then whiffed the attempt. Everyone squirmed. The actor playing the supervisor later revealed in a “thought bubble” aside to the audience that he feared conversations like this because “he’d made some mistakes talking about this stuff in the past.” The whole thing felt like a minefield to him. A lively conversation ensued.

But another performer on stage, an Asian woman who had artfully played a more empathetic colleague, told the audience that she had felt hurt that her ability to relate to the white mother’s fear had gone unnoticed by us. She shared that as an Asian woman, she frequently felt overlooked on the subject of race and that her real experiences of discrimination, though different from those of black people, were routinely dismissed. She felt invisible, a lot. “I’m a person of color, too,” she said while wiping away tears.

It took a moment for the crowd to absorb that this was not part of the act and that the performance had become so real to her, that it felt like her actual life. Want to get the attention of a room full of people who have dedicated their lives to inclusion? Tell them you feel left out. It took courage for her to share those feelings and humility to take them in.

Now, we all wear masks at work. And we all have a constant inner dialog running on how we’re feeling about how we’re being perceived. But the performances – including her real tears – were powerful reminders that inclusive leadership requires turning that inner dialog into real world conversations that can bring people closer together.

These conversations may be more art than science, but there’s plenty of new science that promises to help. Vox has published a great piece highlighting some of the best research on how to talk about race or gender issues, and I highly recommend it. (Hint: Calling people racists doesn’t work.)

But mastering the skill of difficult conversations, as both a speaker and listener, requires patience, openness, forgiveness, resilience, and courage. And lots of time. I wish each and every one of you all of that and more.

On Point

Twitter is banning “alt-right” accounts. What could go wrong?Twitter has done a poor job managing hate speech and outright abuse on the platform, this we know. But is banning offensive accounts the best solution? Fortune’s Matthew Ingram argues persuasively that the unintended consequences could be profound. First, by ennobling the offenders via digital martyrdom, and second, by becoming an imperfect arbiter of unpopular speech. “Do we really want Twitter to be the one that decides what constitutes appropriate speech, and who is allowed to exercise it?”Fortune

A researcher has successfully programmed Twitter bots to fight racism
Researcher Kevin Munger goes into great detail on how he used twitter bots – automated accounts that appear to be from real people – to identify racist speech and then tweet a friendly, “Hey man, just remember that there are real people who are hurt when you harass them with that kind of language." There were four bots, two white men, two black men, one with 500 followers and one with just two. Note to high-status white men: The tweets from the white bot with the higher number of followers did the best at curbing racist behavior.
Washington Post

How to feel better about a Trump presidency
Opinion writer Nick Kristoff offers a 12-step program for people who are unhappy with the election of Donald Trump. It's a way to stop dwelling on fear and take action on the issues you care about. “I will try to do small things in my own life, recognizing that they are inadequate but at least a start,” he says. Pledging support for marginalized groups is good, comparing anybody to Hitler is bad.
New York Times

Open letter to Trump: Don’t abandon climate change
Three hundred and sixty five American companies including Starbucks, Nike, and Levi Strauss have penned an open letter to the president-elect asking him not to abandon the Paris climate deal, and expressing their deep commitment to combating climate change. Their take: To abandon a low-carbon future puts jobs and the economy at risk. Here’s another one to consider –climate change will disproportionately impact poor populations, mostly of color, around the world.
New York Times

What not to say in work emails
Madame Noire is a popular site for young women of color, but this handy guide on the grating microaggressions that show up in work communications and annoy co-workers is a handy reminder for anyone. But the best thing about the slideshow are the decidedly non-stock photos they use to illustrate their points. In an inclusive workplace, everyone gets to be irritating.
Madame Noire

A real world campaign to fight racism in Germany
Isaiah Lopaz is a college-educated writer and artist living in Germany. He is American. He is black. He is frequently mistaken for a drug dealer. He is often asked where he’s from in Africa. He’s been told that he has no culture because he comes from slaves. And now, he’s had it. He’s created a living art project, wearing the racist things he’s heard on t-shirts around Berlin.
New York Times

The Woke Leader

Make training your brain a priority
Pasteur Institute biochemist turned Buddhist monk Matthieu Ricard offers a warm, funny and accessible call to meditative action: Stillness trains your brain to be present, which is an essential element to well-being. And well-being helps eliminate many of conflicting states of existence – suffering, frustration, and longing -  helping to achieve “A state that actually pervades and underlies all emotional states, and all the joys and sorrows that can come one's way.”
TED

A closeted, queer Latina finds community online
Ludmila Leiva has religious, traditionalist parents, and has gotten used to “compartmentalizing” her identity in order to stay connected to them. But her fears of life in Trump’s America have exacerbated the distance she feels from her family. In a poignant essay, she talks about the digital community that provides much-needed support. “[T]hese closed spaces are crafted with safety in mind, in order to foster empathy and understanding, and utilize strict community guidelines to ensure respect and safety for all - something that is not always guaranteed out in the real world.”
Complex

A missing Frida Kahlo painting has been found
Kahlo was only 22 when she started but never finished Niña Con Collar (Girl with Necklace) which was recently rediscovered in a California home. It's gorgeous and filled with the early promise of the genius to come. It will be auctioned off next week at Sotheby’s in New York; expect lots of pun fun with the “eyebrow-raising price” it is expected to fetch.
Fusion

Quote

I have not come to you looking for compliments. I want the criticism of a serious man. I’m neither an art lover nor an amateur. I’m simply a girl who must work for her living.
—Frida Kahlo
About the Author
Ellen McGirt
By Ellen McGirt
See full bioRight Arrow Button Icon

Latest in Leadership

CryptoBinance
Binance has been proudly nomadic for years. A new announcement suggests it’s finally chosen a headquarters
By Ben WeissDecember 7, 2025
2 hours ago
Future of WorkJamie Dimon
Jamie Dimon says even though AI will eliminate some jobs ‘maybe one day we’ll be working less hard but having wonderful lives’
By Jason MaDecember 7, 2025
12 hours ago
business
C-Suitechief executive officer (CEO)
Inside the Fortune 500 CEO pressure cooker: surviving is harder than ever and requires an ‘odd combination’ of traits
By Nick LichtenbergDecember 7, 2025
16 hours ago
Alex Amouyel is the President and CEO of Newman’s Own Foundation
Commentaryphilanthropy
Following in Paul Newman and Yvon Chouinard’s footsteps: There are more ways for leaders to give it away in ‘the Great Boomer Fire Sale’ than ever
By Alex AmouyelDecember 7, 2025
16 hours ago
Hank Green sipping tea
SuccessPersonal Finance
Millionaire YouTuber Hank Green tells Gen Z to rethink their Tesla bets—and shares the portfolio changes he’s making to avoid AI-bubble fallout
By Preston ForeDecember 7, 2025
18 hours ago
MagazineWarren Buffett
Warren Buffett: Business titan and cover star
By Indrani SenDecember 7, 2025
19 hours ago

Most Popular

placeholder alt text
Real Estate
The 'Great Housing Reset' is coming: Income growth will outpace home-price growth in 2026, Redfin forecasts
By Nino PaoliDecember 6, 2025
2 days ago
placeholder alt text
AI
Nvidia CEO says data centers take about 3 years to construct in the U.S., while in China 'they can build a hospital in a weekend'
By Nino PaoliDecember 6, 2025
1 day ago
placeholder alt text
Economy
The most likely solution to the U.S. debt crisis is severe austerity triggered by a fiscal calamity, former White House economic adviser says
By Jason MaDecember 6, 2025
1 day ago
placeholder alt text
Big Tech
Mark Zuckerberg rebranded Facebook for the metaverse. Four years and $70 billion in losses later, he’s moving on
By Eva RoytburgDecember 5, 2025
2 days ago
placeholder alt text
Economy
JPMorgan CEO Jamie Dimon says Europe has a 'real problem’
By Katherine Chiglinsky and BloombergDecember 6, 2025
1 day ago
placeholder alt text
Uncategorized
Transforming customer support through intelligent AI operations
By Lauren ChomiukNovember 26, 2025
11 days ago
Rankings
  • 100 Best Companies
  • Fortune 500
  • Global 500
  • Fortune 500 Europe
  • Most Powerful Women
  • Future 50
  • World’s Most Admired Companies
  • See All Rankings
Sections
  • Finance
  • Leadership
  • Success
  • Tech
  • Asia
  • Europe
  • Environment
  • Fortune Crypto
  • Health
  • Retail
  • Lifestyle
  • Politics
  • Newsletters
  • Magazine
  • Features
  • Commentary
  • Mpw
  • CEO Initiative
  • Conferences
  • Personal Finance
  • Education
Customer Support
  • Frequently Asked Questions
  • Customer Service Portal
  • Privacy Policy
  • Terms Of Use
  • Single Issues For Purchase
  • International Print
Commercial Services
  • Advertising
  • Fortune Brand Studio
  • Fortune Analytics
  • Fortune Conferences
  • Business Development
About Us
  • About Us
  • Editorial Calendar
  • Press Center
  • Work At Fortune
  • Diversity And Inclusion
  • Terms And Conditions
  • Site Map

© 2025 Fortune Media IP Limited. All Rights Reserved. Use of this site constitutes acceptance of our Terms of Use and Privacy Policy | CA Notice at Collection and Privacy Notice | Do Not Sell/Share My Personal Information
FORTUNE is a trademark of Fortune Media IP Limited, registered in the U.S. and other countries. FORTUNE may receive compensation for some links to products and services on this website. Offers may be subject to change without notice.