• Home
  • Latest
  • Fortune 500
  • Finance
  • Tech
  • Leadership
  • Lifestyle
  • Rankings
  • Multimedia
TechFortune 500

Here’s Why AT&T Internet Customers Won’t Pay Extra for Privacy Anymore

By
Aaron Pressman
Aaron Pressman
Down Arrow Button Icon
By
Aaron Pressman
Aaron Pressman
Down Arrow Button Icon
September 30, 2016, 11:29 AM ET

AT&T is ending a controversial program that charged extra to high-speed Internet customers if they didn’t agree to let the carrier track their online activity to sell targeted advertising.

Under AT&T’s Gigapower high-speed Internet service, customers could only get the lowest available rate if they agreed to let AT&T track their activity. Customers who wanted to maintain the privacy of their online life typically had to pay $30 more per month.

“To simplify our offering for our customers, we plan to end the optional Internet Preferences advertising program related to our fastest internet speed tiers,” AT&T said in a statement on Friday. “As a result, all customers on these tiers will receive the best rate we have available for their speed tier in their area. We’ll begin communicating this update to customers early next week.”

The policy change was reported earlier by web site Ars Technica.

The moves as federal regulators are considering imposing new privacy protection rules on Internet service providers. In March, the Federal Communications Commission released proposed rules to give consumers more say over how their online data is collected and used. Under the proposal, service providers would be required to get consumer’s consent before tracking and sharing data about online activity.

Get Data Sheet, Fortune’s technology newsletter.

AT&T’s fiber optic Gigapower service, which reaches gigabit speeds, was initially positioned as a competitor to Google’s similar Fiber offering. But while Google (GOOGL) has been slowing its Fiber expansion, AT&T (T) says Gigapower is available in over two dozen metro areas including Dallas, Miami, and Chicago with more on the way.

 

 

Even when customers allowed the tracking, AT&T did not monitor encrypted activity with secure web sites, like banks and payment services. And AT&T said it did not sell any of the tracking data to third party, only using it to target online advertising.

About the Author
By Aaron Pressman
See full bioRight Arrow Button Icon

Latest in Tech

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025

Most Popular

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Rankings
  • 100 Best Companies
  • Fortune 500
  • Global 500
  • Fortune 500 Europe
  • Most Powerful Women
  • Future 50
  • World’s Most Admired Companies
  • See All Rankings
Sections
  • Finance
  • Leadership
  • Success
  • Tech
  • Asia
  • Europe
  • Environment
  • Fortune Crypto
  • Health
  • Retail
  • Lifestyle
  • Politics
  • Newsletters
  • Magazine
  • Features
  • Commentary
  • Mpw
  • CEO Initiative
  • Conferences
  • Personal Finance
  • Education
Customer Support
  • Frequently Asked Questions
  • Customer Service Portal
  • Privacy Policy
  • Terms Of Use
  • Single Issues For Purchase
  • International Print
Commercial Services
  • Advertising
  • Fortune Brand Studio
  • Fortune Analytics
  • Fortune Conferences
  • Business Development
About Us
  • About Us
  • Editorial Calendar
  • Press Center
  • Work At Fortune
  • Diversity And Inclusion
  • Terms And Conditions
  • Site Map
  • Facebook icon
  • Twitter icon
  • LinkedIn icon
  • Instagram icon
  • Pinterest icon

Latest in Tech

Close cropped images of Sam Altman alongside an actor playing him.
AIFilm Industry
A filmmaker deepfaked Sam Altman for his movie about AI. Then things got personal
By Beatrice NolanJanuary 16, 2026
2 days ago
C-SuiteFortune 500 Power Moves
Fortune 500 Power Moves: Which executives gained and lost power this week
By Fortune EditorsJanuary 16, 2026
2 days ago
SuccessCareer Advice
Jensen Huang tells Stanford students their high expectations may make it hard for them to succeed: ‘I wish upon you ample doses of pain and suffering’
By Orianna Rosa RoyleJanuary 16, 2026
2 days ago
powell
BankingFederal Reserve
‘We are Jerome Powell’: Gen Z finds an unlikely meme hero in the Fed chair via AI songs and fan edits
By Eva Roytburg and Nick LichtenbergJanuary 16, 2026
2 days ago
depa
CommentaryConsulting
Adaptability is the new job security and 4 more future AI trends from EY’s global chief innovation officer
By Joe DepaJanuary 16, 2026
2 days ago
Former OpenAI CTO and now cofounder and CEO of Thinking Machines Mira Murati
AIMira Murati
Wave of defections from former OpenAI CTO Mira Murati’s $12 billion startup Thinking Machines shows cutthroat struggle for AI talent
By Jeremy Kahn and Sharon GoldmanJanuary 16, 2026
2 days ago

Most Popular

placeholder alt text
Newsletters
The oil CEO who stood up to Trump is a follower of the disciplined 'Exxon way' and has a history of blunt statements
By Jordan BlumJanuary 13, 2026
5 days ago
placeholder alt text
Banking
'Absolutely, positively no chance, no way, no how, for any reason': Dimon says he'd never run the Fed but 'would take the call' to lead Treasury
By Jacqueline MunisJanuary 16, 2026
2 days ago
placeholder alt text
Politics
The Nobel Prize committee doesn't want Trump getting one, even as a gift—but they treated Obama very differently
By Nick LichtenbergJanuary 16, 2026
2 days ago
placeholder alt text
Economy
Making billionaires illegal by taxing their wealth wouldn’t even fund the government for a year, budget expert says
By Nick LichtenbergJanuary 17, 2026
1 day ago
placeholder alt text
Success
Jensen Huang tells Stanford students their high expectations may make it hard for them to succeed: 'I wish upon you ample doses of pain and suffering'
By Orianna Rosa RoyleJanuary 16, 2026
2 days ago
placeholder alt text
Innovation
Exclusive: Elon Musk’s Boring Co. is studying a tunnel project to Tesla Gigafactory near Reno
By Jessica MathewsJanuary 16, 2026
2 days ago

© 2025 Fortune Media IP Limited. All Rights Reserved. Use of this site constitutes acceptance of our Terms of Use and Privacy Policy | CA Notice at Collection and Privacy Notice | Do Not Sell/Share My Personal Information
FORTUNE is a trademark of Fortune Media IP Limited, registered in the U.S. and other countries. FORTUNE may receive compensation for some links to products and services on this website. Offers may be subject to change without notice.