• Home
  • Latest
  • Fortune 500
  • Finance
  • Tech
  • Leadership
  • Lifestyle
  • Rankings
  • Multimedia

Massachusetts’ Automated Toll System Raises Privacy Concerns

Barb Darrow
By
Barb Darrow
Barb Darrow
Down Arrow Button Icon
Barb Darrow
By
Barb Darrow
Barb Darrow
Down Arrow Button Icon
August 22, 2016, 8:42 AM ET
Massachusetts Turnpike's Fast Lane System
BOSTON - NOVEMBER 21: The fast lane at the Allston-Brighton toll booths. Beginning at midnight, the Massachusetts Turnpike's Fast Lane system began accepting vehicles equipped with E-Z Pass, which is used in other Northeastern States. The turnpike is using temporary, electronic signs while crews erect permanent ones. (Photo by John Bohn/The Boston Globe via Getty Images) John Bohn — Boston Globe via Getty Images

For drivers, the good news about Massachusetts’ new all-automated toll collection system is they won’t have to stop at a booth to fork over cash, or even slow down so their E-ZPass transponder can pay for them. The possibly less good news, according to a report in Monday’s Boston Globe, is the system could also be used to flag and track specific vehicles.

The new toll system includes a “hot list” feature, unearthed by The Globe, and subsequently confirmed by state transportation officials. The feature could be used for amber alerts regarding missing children or in other public safety emergencies.

On Monday, the state’s transportation board will discuss which situations will merit use of the hot list, according to the report.

Get Data Sheet, Fortune’s technology newsletter

While the new feature could help police perform legitimate searches, it also raises privacy concerns among watchdog groups, including the American Civil Liberties Union (ACLU). They want to know what data will be collected and stored, and for how long. And they would like to know what specific situations would trigger a “hot list” search.

The benefits of cash-free transactions are clear. The Massachusetts Department of Transportation posting says the removal of toll booths and the associated traffic bottlenecks will increase traffic flow and safety.

The organization also says it is “committed to ensuring the privacy of all motorists. All data collected will remain secure and kept confidential.”

That’s a pretty detail-free statement.

For more on automated payments, watch:

Automated toll systems also spark other issues. After San Francisco’s Golden Gate Bridge went to an all-automated system three years ago, many rental car customers were stunned to find they were billed not just for their tolls but for add-on charges of $10 to $15, according to SFGate.com.

Update:The Massachusetts Turnpike, which traverses the state east to west, should finish its conversion to automated tolls on October 28. Cameras affixed to 16 gantries will photograph license plates. Those images will be used to assess tolls on cars that do not have EZpass transponders.

On Monday, state officials said they will keep data as long as it takes to ensure tolls are paid, and that could be for more than a year, given that car registration renewals depend on payment of all fees and tolls.

 

About the Author
Barb Darrow
By Barb Darrow
See full bioRight Arrow Button Icon

Latest in

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025

Most Popular

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Rankings
  • 100 Best Companies
  • Fortune 500
  • Global 500
  • Fortune 500 Europe
  • Most Powerful Women
  • Future 50
  • World’s Most Admired Companies
  • See All Rankings
Sections
  • Finance
  • Leadership
  • Success
  • Tech
  • Asia
  • Europe
  • Environment
  • Fortune Crypto
  • Health
  • Retail
  • Lifestyle
  • Politics
  • Newsletters
  • Magazine
  • Features
  • Commentary
  • Mpw
  • CEO Initiative
  • Conferences
  • Personal Finance
  • Education
Customer Support
  • Frequently Asked Questions
  • Customer Service Portal
  • Privacy Policy
  • Terms Of Use
  • Single Issues For Purchase
  • International Print
Commercial Services
  • Advertising
  • Fortune Brand Studio
  • Fortune Analytics
  • Fortune Conferences
  • Business Development
About Us
  • About Us
  • Editorial Calendar
  • Press Center
  • Work At Fortune
  • Diversity And Inclusion
  • Terms And Conditions
  • Site Map
  • Facebook icon
  • Twitter icon
  • LinkedIn icon
  • Instagram icon
  • Pinterest icon

Most Popular

placeholder alt text
Economy
'I just don't have a good feeling about this': Top economist Claudia Sahm says the economy quietly shifted and everyone's now looking at the wrong alarm
By Eleanor PringleJanuary 31, 2026
23 hours ago
placeholder alt text
Success
Ryan Serhant starts work at 4:30 a.m.—he says most people don’t achieve their dreams because ‘what they really want is just to be lazy’
By Preston ForeJanuary 31, 2026
18 hours ago
placeholder alt text
Future of Work
Ford CEO has 5,000 open mechanic jobs with up to 6-figure salaries from the shortage of manually skilled workers: 'We are in trouble in our country'
By Marco Quiroz-GutierrezJanuary 31, 2026
15 hours ago
placeholder alt text
Success
Alexis Ohanian walked out of the LSAT 20 minutes in, went to a Waffle House, and decided he was 'gonna invent a career.' He founded Reddit
By Preston ForeJanuary 31, 2026
15 hours ago
placeholder alt text
Economy
Right before Trump named Warsh to lead the Fed, Powell seemed to respond to some of his biggest complaints about the central bank
By Jason MaJanuary 30, 2026
2 days ago
placeholder alt text
AI
Top engineers at Anthropic, OpenAI say AI now writes 100% of their code—with big implications for the future of software development jobs
By Beatrice NolanJanuary 29, 2026
2 days ago

© 2026 Fortune Media IP Limited. All Rights Reserved. Use of this site constitutes acceptance of our Terms of Use and Privacy Policy | CA Notice at Collection and Privacy Notice | Do Not Sell/Share My Personal Information
FORTUNE is a trademark of Fortune Media IP Limited, registered in the U.S. and other countries. FORTUNE may receive compensation for some links to products and services on this website. Offers may be subject to change without notice.


Latest in

LawJeffrey Epstein
Epstein files lead to resignation of top Slovakian official, while British prime minister calls on former prince to cooperate with U.S. authorities
By Michael R. Sisak, Danica Kirka, Ben Finley and The Associated PressJanuary 31, 2026
6 hours ago
Startups & VentureOpenAI
Nvidia CEO signals investment in OpenAI round may be largest yet
By Debby Wu and BloombergJanuary 31, 2026
7 hours ago
Economygeopolitics
BRICS could become a new pillar of global governance—if its rapid growth doesn’t erode its newfound clout
By Brian WongJanuary 31, 2026
8 hours ago
LawICE
Judge orders 5-year-old boy and his dad released from ICE detention, citing ‘incompetently-implemented government pursuit of daily deportation quotas’
By Geoff Mulvihill and The Associated PressJanuary 31, 2026
8 hours ago
EconomyFederal Reserve
Fed chair nominee Kevin Warsh could crush Trump’s rate-cut hopes and risk suffering the same level of abuse that Powell got, analysts say
By Jason MaJanuary 31, 2026
8 hours ago
EconomyDebt
Trump thinks a weaker dollar is great, but the U.S. needs a stable currency as national debt heads toward $40 trillion, former Fed president says
By Jason MaJanuary 31, 2026
10 hours ago