• Home
  • Latest
  • Fortune 500
  • Finance
  • Tech
  • Leadership
  • Lifestyle
  • Rankings
  • Multimedia

Trendingnow

1

The rise of 'conspicuous waiting': The 19th-century economic theory that explains why Gen Z posts their place in line

2

Millennials say they’ll refuse to care for aging boomer parents—but they’ll be forced to as their inheritance shrinks to 40 cents on the dollar

3

Tim Cook signed off on his final Apple earnings call with a warning about a ‘100-year flood’ in memory chip pricing

1

The rise of 'conspicuous waiting': The 19th-century economic theory that explains why Gen Z posts their place in line

2

Millennials say they’ll refuse to care for aging boomer parents—but they’ll be forced to as their inheritance shrinks to 40 cents on the dollar

3

Tim Cook signed off on his final Apple earnings call with a warning about a ‘100-year flood’ in memory chip pricing
Leadership

The One Thing That Will Drive Your Company to Success

By
Robert Hohman
Robert Hohman
and
Bethany Cianciolo
Bethany Cianciolo
Down Arrow Button Icon
By
Robert Hohman
Robert Hohman
and
Bethany Cianciolo
Bethany Cianciolo
Down Arrow Button Icon
July 18, 2016, 8:30 PM ET
Man cheering in crowd with arms raised
Smiling man standing with arms raised overhead in cheering crowd in stadium at sporting eventThomas Barwick — Getty Images
Add Fortune on Google for similar content.

The Leadership Insiders network is an online community where the most thoughtful and influential people in business contribute answers to timely questions about careers and leadership. Today’s answer to the question: How do you build a strong team? is written by Robert Hohman, CEO of Glassdoor.

Building a strong team is no easy feat, but if done the right way, it can pay dividends to any leader’s business success. Through my years leading teams at Glassdoor, Expedia (EXPE), and Microsoft (MSFT), I’ve found that building a strong team requires a company to clearly outline its goals and values, and senior leadership to establish a solid foundation that defines the culture and sets a unified mission for the business. In particular, there are three things I recommend to all business leaders to help them build a strong team:

Define a mission statement
A mission statement helps define the mountain that you want your employees to climb, and management has to lead employees along this path so they’re engaged and growing in their careers. It should not only tell your employees what your company’s ultimate goal is, but it should act as a guiding light for all of the decisions that will be made.

See also: This Is What Makes a Great Employee

Create core values to show how your team should work
Core values are incredibly important to building a strong team, as they capture the way the company operates and provide definable goals for each individual. These can be anything from how you treat customers to how you expect your employees to work, whether that means they embrace and drive change, do more with less, or have fun at work by celebrating in ways that are unique to your own company culture. One of our core values is accountability—say what you’re going to do, and do what you say. This helps us create trust among our teams, and everyone knows exactly what their responsibilities are, helping us all as we march toward our common goal.

Embrace feedback and transparency
Even in times of great success, you’ve got to remember that no one and no organization is perfect—there is always room for improvement and opportunities to improve. Time and time again, I’ve found that the best teams are built by leaders who encourage and embrace feedback and transparency. Honest and open communication is key to making sure you operate as a team, and that everyone feels their opinions and ideas are heard and valued. Transparency should be in your DNA, both as a business and as an employer. Create channels and opportunities for employees at any level or in any office location to engage, ask questions, and provide feedback. For example, we have bi-monthly company-wide meetings, ongoing open Q&A forums, weekly team meetings, and regular meetings between managers and their direct reports.

 

While tough feedback can be hard to hear at first, it’s important that people feel they can come to their managers or senior leaders when challenges arise. Building a culture that welcomes and embraces this kind of feedback pays back countless dividends to the business, from effectiveness in recruiting and retention to success as an enterprise.

Every company is unique, and creating and maintaining your culture is as important as any business function. Our own research shows that culture is among the leading drivers of long-term employee satisfaction. The proof is in the pudding—even more reason to focus on it and not ignore it.

Your employees are your key to success, and through a unified goal, values, and culture, organizations can build strong, productive, and satisfied teams. You can’t climb your mountain without the backing of your people, and reaching that peak is far sweeter when you have a strong team behind you.

About the Authors
By Robert Hohman
See full bioRight Arrow Button Icon
By Bethany Cianciolo
See full bioRight Arrow Button Icon
Add Fortune on Google for similar content.

Latest in

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025

Most Popular

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Fortune Secondary Logo
Rankings
  • 100 Best Companies
  • Fortune 500
  • Global 500
  • Fortune 500 Europe
  • Most Powerful Women
  • World's Most Admired Companies
  • See All Rankings
  • Lists Calendar
Sections
  • Finance
  • Fortune Crypto
  • Features
  • Leadership
  • Health
  • Commentary
  • Success
  • Retail
  • Mpw
  • Tech
  • Lifestyle
  • CEO Initiative
  • Asia
  • Politics
  • Conferences
  • Europe
  • Newsletters
  • Personal Finance
  • Environment
  • Magazine
  • Education
Customer Support
  • Frequently Asked Questions
  • Customer Service Portal
  • Privacy Policy
  • Terms Of Use
  • Single Issues For Purchase
  • International Print
Commercial Services
  • Advertising
  • Fortune Brand Studio
  • Fortune Analytics
  • Fortune Conferences
  • Business Development
  • Group Subscriptions
About Us
  • About Us
  • Press Center
  • Work At Fortune
  • Terms And Conditions
  • Site Map
  • About Us
  • Press Center
  • Work At Fortune
  • Terms And Conditions
  • Site Map
  • Facebook icon
  • Twitter icon
  • LinkedIn icon
  • Instagram icon
  • TikTok icon
  • YouTube icon

Latest in

Despite China’s 996 culture, DeepSeek founder Liang Wenfeng says his workers don’t do overtime or even have KPIs: ‘No one manages them’
Successwork-life balance
Despite China’s 996 culture, DeepSeek founder Liang Wenfeng says his workers don’t do overtime or even have KPIs: ‘No one manages them’
By Orianna Rosa RoyleAugust 1, 2026
2 hours ago
Anthony Scaramucci
CryptoCongress
Anthony Scaramucci: don’t let politics cost America the digital economy
By Anthony ScaramucciAugust 1, 2026
2 hours ago
d
Arts & EntertainmentWar
Christopher Nolan’s Odyssey communicates a timeless — and tragic — aspect of war
By Amy S. Badura-Brack and The ConversationAugust 1, 2026
3 hours ago
Golfer in white hat
Big TechAmazon
Amazon’s Andy Jassy sees a $1 trillion cloud built on businesses like the PGA Tour—which swapped its server trucks for AI broadcasts 
By Amanda GerutAugust 1, 2026
3 hours ago
Photo of two Harvard football teammates at the Harvard v. Yale game
SuccessSports
Wall Street’s hidden recruiting pipeline isn’t an Ivy League diploma—it’s the teammate who triples your odds of getting hired
By Mia OsmonbekovAugust 1, 2026
4 hours ago
A creator sells shoes on a livestream auction.
RetailGen Z
‘People can go from zero to 100’: How Gen Z is raking in $260,000 per month on a livestream auction app
By Joshua HongAugust 1, 2026
5 hours ago

Most Popular

The rise of 'conspicuous waiting': The 19th-century economic theory that explains why Gen Z posts their place in line
Retail
The rise of 'conspicuous waiting': The 19th-century economic theory that explains why Gen Z posts their place in line
By Tatiana SatauaJuly 31, 2026
1 day ago
Millennials say they’ll refuse to care for aging boomer parents—but they’ll be forced to as their inheritance shrinks to 40 cents on the dollar
Personal Finance
Millennials say they’ll refuse to care for aging boomer parents—but they’ll be forced to as their inheritance shrinks to 40 cents on the dollar
By Nick LichtenbergJuly 31, 2026
1 day ago
Tim Cook signed off on his final Apple earnings call with a warning about a ‘100-year flood’ in memory chip pricing
Big Tech
Tim Cook signed off on his final Apple earnings call with a warning about a ‘100-year flood’ in memory chip pricing
By Alexei OreskovicJuly 30, 2026
1 day ago
He worked 100-hour weeks to save a nearly bankrupt boat company. At 83, he’s just turned down $400 million for it—and gave it all to charity instead
Success
He worked 100-hour weeks to save a nearly bankrupt boat company. At 83, he’s just turned down $400 million for it—and gave it all to charity instead
By Preston ForeJuly 29, 2026
3 days ago
Current price of oil as of July 31, 2026
Personal Finance
Current price of oil as of July 31, 2026
By Joseph HostetlerJuly 31, 2026
1 day ago
'Retiring backwards': How cold economic reality forced Gen X into something like the reverse of baby boomers' golden years
Success
'Retiring backwards': How cold economic reality forced Gen X into something like the reverse of baby boomers' golden years
By Nick LichtenbergJuly 31, 2026
20 hours ago

© 2026 Fortune Media IP Limited. All Rights Reserved. Use of this site constitutes acceptance of our Terms of Use and Privacy Policy | CA Notice at Collection and Privacy Notice | Do Not Sell/Share My Personal Information
FORTUNE is a trademark of Fortune Media IP Limited, registered in the U.S. and other countries. FORTUNE may receive compensation for some links to products and services on this website. Offers may be subject to change without notice.