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Now You Can Track Your UPS Packages on a Live Map

May 17, 2016, 1:35 PM UTC
United Parcel Service Deliveries Ahead of Earnings Figures
The United Parcel Service Inc. (UPS) logo is seen on the shirt of employee Mike Hill in this arranged photo in Washington, D.C., U.S., on Monday, July 22, 2013. UPS is expected to release earnings data on July 23. Photographer: Andrew Harrer/Bloomberg via Getty Images
Photograph by Andrew Harrer —Bloomberg via Getty Images

While most delivery services offer basic location tracking services, UPS (UPS) is upping its game and allowing users to follow their packages on a live map.

Via computer or smartphone UPS will provide a “detailed view” of a package’s location when it’s out for delivery—though it will not show a driver’s exact delivery route. According to a press release, UPS also plans to add more services to the feature in the future.

To be eligible, customers will have to sign up for a free “My Choice” account. As of now, the feature is available to roughly 22 million users who have already registered, and only available for premium services.

The live map begins when the route is started and is updated every two to three minutes.

“Follow My Delivery is the latest example of how we use technology to improve the e-commerce consumer delivery experience from the point of purchase to the time of delivery,” said Teresa Finley, UPS chief marketing officer in a press release.


Neither Amazon (AMZN) nor FedEx (FDX) currently offer a similar service, though Amazon UK did roll out live parcel-tracking for a month in 2013. But that service would only allow users to track a package via live map if the parcel was already less than 15 minutes from the door.