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Your Flight on American Could Get More Comfortable

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Reuters
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December 9, 2015, 12:43 PM ET
Tour Of An American Airlines Boeing 777-300ER Aircraft As Hong Kong-Dallas Route Is Inaugurated
Seats sit in the economy class cabin on board an American Airlines Group Inc. Boeing Co. 777-300ER aircraft at Hong Kong International Airport in Hong Kong, China, on Friday, June 13, 2014. American Airlines inaugurated their Hong Kong-Dallas route this month. Photographer: Brent Lewin/Bloomberg via Getty ImagesPhotograph by Brent Lewin — Getty Images

American Airlines on Wednesday said that it will add a new type of economy-class seating to international flights starting in late 2016, aimed at travelers willing to pay for amenities such as wider seats without the full cost of flying business class.

American (AAL) said that it will create a “Premium Economy” service that will include noise-reducing headphones, better meal service, and a bigger seat–but one that does not lie flat as seats in international business class do.

The world’s largest airline said it will continue to offer smaller economy seats as well as economy seats with extra leg room on the same flights.

It marks the latest effort by U.S. carriers to capture more dollars from travelers who want extra amenities but not a full cabin upgrade.

“We’re trying to further and further segment the customers to make sure we can offer them the experience that they want,” said Andrew Nocella, American’s chief marketing officer, adding that the new seats are similar to those in its U.S. domestic first class.

In the past, many airlines including American have squeezed basic economy seats closer together to help make room for higher-earning premium seats that have extra leg room.

Airlines also say they have stripped fares of ancillary services to make flying cheaper, translating into new fees for travelers lacking elite status but desire those services, such as a checked bag, reservation change, or early boarding.

The move also helps bring American’s premium economy service in line with partners British Airways and Japan Airlines, Nocella said.

The new seating will be on American’s Boeing 787-9 planes entering service in 2016 and its Airbus Group A350 aircraft joining its fleet in 2017. American said it will retrofit other widebody planes in its fleet with the seats, with the exception of its Boeing 767 aircraft, which are scheduled to retire.

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