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RetailSonic

Sonic customer finds buns in the bathroom

By
Benjamin Snyder
Managing Editor
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By
Benjamin Snyder
Managing Editor
Down Arrow Button Icon
May 29, 2015, 3:38 PM ET
General Views From A Sonic Drive-In Ahead Of Earns Reports
Food sits on a table outside of a Sonic Corp. drive-in restaurant in Normal, Illinois, U.S., on Tuesday, March 20, 2012. Sonic Corp. is scheduled to release earnings data on March 21. Photograph by Bloomberg via Getty Images

A customer at a Sonic fast food restaurant in Topeka, Kansas decided to skip the burger when he found buns being stored in the bathroom, Consumerist reports.

Josh Benteman was visiting Sonic restaurant when he went to use the facilities and was surprised to find hamburger and hotdog buns in crates scarily close to the toilet. So, of course, he took an image and posted it to Facebook.

Sonic Buns Josh Bentemen
Josh Benteman

“Welcome to the bathroom in Sonic,” Benteman wrote for the caption. Unsurprisingly, he said that he and his family left the restaurant without buying any food. Benteman added: “I then took the picture cause I wanted to show my wife. We left Sonic shortly after that and did not order any food.”

Sonic told the Topeka Capital-Journal that it was an “innocent mistake” made by an employee and that the buns were thrown out.

Social media mishaps have caused publicity nightmares for fast food companies in the past and ultimately risk impacting sales. Back in 2012, a photo appeared online of a Burger King employee stepping on lettuce. In 2013, a Taco Bell employee was photographed licking a stack of taco shells.

In March, Sonic posted strong earnings results, including a same-store sales increase of 11% for the quarter. “Successful company initiatives combined with an improving macro environment resulted in an exceptionally strong second fiscal quarter with 11.5% same-store sales growth,” said Sonic CEO Cliff Hudson in a statement. “We are particularly pleased that traffic drove two-thirds of our same-store sales increase.”

About the Author
By Benjamin SnyderManaging Editor
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Benjamin Snyder is Fortune's managing editor, leading operations for the newsroom.

Prior to rejoining Fortune, he was a managing editor at Business Insider and has worked as an editor for Bloomberg, LinkedIn and CNBC, covering leadership stories, sports business, careers and business news. He started his career as a breaking news reporter at Fortune in 2014.

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