• Home
  • Latest
  • Fortune 500
  • Finance
  • Tech
  • Leadership
  • Lifestyle
  • Rankings
  • Multimedia
CommentaryLeadership

How much do references matter in a job interview?

By
Kevin Chou
Kevin Chou
Down Arrow Button Icon
By
Kevin Chou
Kevin Chou
Down Arrow Button Icon
March 29, 2015, 11:00 AM ET
Google Leads Investment In Social-Networking Game Startup Kabam
Kevin Chou, chief executive officer of Kabam Inc., stands for a photograph at the company's office in Redwood City, California, U.S., on Tuesday, May 24, 2011. Kabam Inc., the maker of Facebook games such as "Kingdoms of Camelot," is getting $85 million in a financing round led by Google Inc.'s venture arm, helping the startup expand in Asia, hire developers and make acquisitions. Photographer: Noah Berger/Bloomberg via Getty ImagesPhotograph by Noah Berger — Bloomberg via Getty Images

The Leadership Insider network is an online community where the most thoughtful and influential people in business contribute answers to timely questions about careers and leadership. Today’s answer to the question “What are three tips for nailing a job interview?” is written by Kevin Chou, CEO of Kabam.

Job interviews go both ways. Employers certainly need to probe, but exceptional candidates know how to manage the overall interview process themselves. Kabam has beefed up its studio management team over the past year and I had the opportunity of interviewing many of the top candidates. Three of them—Nick Earl (president) and Aaron Loeb and Mike Verdu (senior vice presidents)—gave the best interviews imaginable. Why? Because they managed the discussion rather than settling on a question-and-answer session led by me. Here’s how.

From the moment we started, Nick conveyed deep knowledge about the industry and Kabam’s place in it. He asked penetrating questions about the company’s weaknesses—some to the point of discomfort for me. Additionally, Nick listened carefully to my points of view and then challenged my assumptions with keen insights. He was not afraid to ask the tough questions or confront the status quo. Mike arrived with an equally strong sense of confidence. He was never shy when talking about his considerable achievements, but also balanced the discussion with a humble assessment of his weaknesses. And lastly, Aaron portrayed an inspiring amount of enthusiasm, energy, and passion.

These interviews taught me three important things about the interview process:

Be aware of your reputation
Direct references are obvious; employers will sometimes seek back-door references to tell the real story. Whereas a direct reference might say “he’s a good manager,” a back-door reference might say, “his staff didn’t always respect his delegation skills.” Candidates should understand that their reputation and accomplishments speak louder than answers in a job interview. You should know that daily interactions with everyone around you–including those junior to you–may affect your opportunity to land that dream job down the road.

Make it mutual
Both parties should use the interview to determine if there’s a mutual fit. Candidates should never be afraid to ask tough, smart questions–they make you stand out in the sea of applicants! You’ll also make a better decision, should you get multiple offers, about who you want to be your manager.

Research the company
A deep understanding of the industry and the job function is surprisingly rare among candidates. Even though it can take additional time to do your homework, you’ll be surprised how much you will shine compared to those who didn’t put in the extra effort. And show your excitement for the position!

Read all answers to the Leadership Insider question: What are three tips for nailing a job interview?

When is the best time to schedule a job interview? by Ryan Smith, CEO and founder of Qualtrics.

Why it’s okay to get personal in a job interview by Eva Gordon, vice president of training and development at The Container Store.

How social media can actually help you get hired by Andres Traslavina, senior global recruiter at Whole Foods Market.

3 key questions to ask yourself before a job interview by Charles Galda, CIO of technology centers and services at GE Capital.

Hiring 101: How to ace a job interview by Mike Del Ponte, co-founder of Soma.

College graduates: How to land your first job by David DeWolf, president and CEO of 3Pillar Global.

Why you should treat a job interview like a first date by Ryan Harwood, CEO of PureWow.

Why an impressive resume won’t get you hired by Sunil Rajaraman, co-founder of Scripted.com.

Birchbox co-CEO: How to nail a job interview by Katia Beauchamp, co-founder and co-CEO of Birchbox.

Watch more business news from Fortune:

About the Author
By Kevin Chou
See full bioRight Arrow Button Icon

Latest in Commentary

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025

Most Popular

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Fortune Secondary Logo
Rankings
  • 100 Best Companies
  • Fortune 500
  • Global 500
  • Fortune 500 Europe
  • Most Powerful Women
  • Future 50
  • World’s Most Admired Companies
  • See All Rankings
Sections
  • Finance
  • Fortune Crypto
  • Features
  • Leadership
  • Health
  • Commentary
  • Success
  • Retail
  • Mpw
  • Tech
  • Lifestyle
  • CEO Initiative
  • Asia
  • Politics
  • Conferences
  • Europe
  • Newsletters
  • Personal Finance
  • Environment
  • Magazine
  • Education
Customer Support
  • Frequently Asked Questions
  • Customer Service Portal
  • Privacy Policy
  • Terms Of Use
  • Single Issues For Purchase
  • International Print
Commercial Services
  • Advertising
  • Fortune Brand Studio
  • Fortune Analytics
  • Fortune Conferences
  • Business Development
  • Group Subscriptions
About Us
  • About Us
  • Editorial Calendar
  • Press Center
  • Work At Fortune
  • Diversity And Inclusion
  • Terms And Conditions
  • Site Map
  • About Us
  • Editorial Calendar
  • Press Center
  • Work At Fortune
  • Diversity And Inclusion
  • Terms And Conditions
  • Site Map
  • Facebook icon
  • Twitter icon
  • LinkedIn icon
  • Instagram icon
  • Pinterest icon

Latest in Commentary

assis
CommentaryIBM
The digital sovereignty dilemma is a false choice — here’s how enterprises can have both
By Ana Paula AssisApril 9, 2026
16 hours ago
housing
CommentaryHousing
The housing market has been frozen for 3 years. Here’s why this spring could finally change that
By Jessica LautzApril 8, 2026
1 day ago
curtin
CommentaryInfrastructure
TE Connectivity CEO: the real promise of AI is long-term transformation, not short-term efficiency gains
By Terrence CurtinApril 7, 2026
2 days ago
philip
CommentaryEducation
I just became CEO of one of education’s Big 3. Here’s why AI will never replace a great teacher
By Philip MoyerApril 7, 2026
3 days ago
omar
Commentarydisruption
Pearson CEO: the AI job apocalypse is a Silicon Valley story. The data tells a different one
By Omar AbboshApril 6, 2026
3 days ago
no kings
CommentaryLeadership
America’s CEOs have become reluctant guardians of democracy
By Jeffrey Sonnenfeld and Stephen HenriquesApril 6, 2026
3 days ago

Most Popular

The U.S. government is spending $88 billion a month in interest on national debt—equal to spending on defense and education combined
Economy
The U.S. government is spending $88 billion a month in interest on national debt—equal to spending on defense and education combined
By Fortune EditorsApril 9, 2026
13 hours ago
2 years ago, Saudi Arabia quietly canceled the ‘petrodollar’ deal with America that wired the world economy for 50 years. Then war broke out in Iran
Energy
2 years ago, Saudi Arabia quietly canceled the ‘petrodollar’ deal with America that wired the world economy for 50 years. Then war broke out in Iran
By Fortune EditorsApril 7, 2026
2 days ago
Gen Z doesn't want your full-time job. They want several part-time roles, and it's reshaping the entire workforce
Success
Gen Z doesn't want your full-time job. They want several part-time roles, and it's reshaping the entire workforce
By Fortune EditorsApril 9, 2026
17 hours ago
Self-made billionaire MrBeast says his work-life balance is nonexistent and calls it a ‘miracle’ if he works less than 15-hour days: ‘I live to work’
Success
Self-made billionaire MrBeast says his work-life balance is nonexistent and calls it a ‘miracle’ if he works less than 15-hour days: ‘I live to work’
By Fortune EditorsApril 8, 2026
1 day ago
The U.S. had a national debt ‘home run’ in its grasp, says Jamie Dimon. But the government did nothing, and now its best option is crisis management
Economy
The U.S. had a national debt ‘home run’ in its grasp, says Jamie Dimon. But the government did nothing, and now its best option is crisis management
By Fortune EditorsApril 8, 2026
2 days ago
Gen Z workers are so fearful AI will take their job they’re intentionally sabotaging their company’s AI rollout
AI
Gen Z workers are so fearful AI will take their job they’re intentionally sabotaging their company’s AI rollout
By Fortune EditorsApril 8, 2026
1 day ago

© 2026 Fortune Media IP Limited. All Rights Reserved. Use of this site constitutes acceptance of our Terms of Use and Privacy Policy | CA Notice at Collection and Privacy Notice | Do Not Sell/Share My Personal Information
FORTUNE is a trademark of Fortune Media IP Limited, registered in the U.S. and other countries. FORTUNE may receive compensation for some links to products and services on this website. Offers may be subject to change without notice.