• Home
  • Latest
  • Fortune 500
  • Finance
  • Tech
  • Leadership
  • Lifestyle
  • Rankings
  • Multimedia

A second look at the ‘second screen’

By
Dan Mitchell
Dan Mitchell
Down Arrow Button Icon
By
Dan Mitchell
Dan Mitchell
Down Arrow Button Icon
October 8, 2013, 10:25 AM ET

FORTUNE — Social-media enthusiasts, especially those on Twitter, tend to think their hobby is more popular than it really is. If you’re on Twitter a lot, and the people you know best are on Twitter a lot, it’s easy to delude yourself into thinking that the whole world is there with you. But it’s not. Most people work or go to school all day, and when they get home, many of them just want to flop down on the couch in front of the TV (or maybe read a book, or do some knitting, or chat face-to-face or on the phone with friends and family). The last thing on their minds is logging into Twitter to yammer.

And that includes yammering about their favorite TV shows. The Wall Street Journal has compared the “Twitter ratings” compiled by Nielsen through its new SocialGuide service to TV ratings, and noted a big disconnect between some of TV’s most popular shows and so-called second-screen viewing — which in this case means people tweeting about the shows they’re watching. The most-tweeted shows, it turns out, generally aren’t among the most popular.

Networks, advertisers, and social-media services including Twitter and Facebook (FB) are trying to capitalize on the “second screen” phenomenon,” but it appears that, even if they are successful, the rewards will be marginal at best.

MORE: ‘Second-screen’ TV viewing: A potential profit center

The data, the Journal concludes, serve as “a reminder that the social-media service’s user base has a very different makeup than the mass-market TV-viewing audience that marketers spend tens of billions of dollars each year to reach.”

Twitter, after all, has only about 49 million users in the U.S., and only a fraction of them tweet regularly about TV.

Which is not to say it’s pointless to try to understand and reach those users. But it’s difficult to understand one marketer’s conclusions about the value of second-screening: If people are tweeting about TV shows, that “means the ads are also being paid attention to,” Steve Kalb, director of video investment at the ad firm Mullen, told the Journal. But doesn’t it more likely mean that Twitter is being paid attention to?

MORE: Twitter’s shady accounting

Twitter, which is getting ready to go public, thinks it can be both — if the ads are on Twitter itself. It has explicitly stated that it’s seeking TV-related ads, including through its Amplify program, which presents video clips with ads for shows embedded in the tweet stream.

Twitter certainly has the power of buzz behind it: If your friends are tweeting about a show, you’re more likely to check it out for yourself. After that, though, the show has to stand on its own.

As noted in a report last week, from eMarketer, sports and other live-viewing events like The Voice and American Idol, naturally lend themselves to second-screen viewing. That’s where most of the opportunities probably lie. Furthermore, Twitter skews young and urban, so the perfect target for these efforts might be a 22-year-old baseball fan who watches a lot of reality TV.

Trying to reach the couch-floppers who prefer mass-market sitcoms and dramas, though, might be largely a wasted effort.

About the Author
By Dan Mitchell
See full bioRight Arrow Button Icon

Latest in

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025

Most Popular

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Fortune Secondary Logo
Rankings
  • 100 Best Companies
  • Fortune 500
  • Global 500
  • Fortune 500 Europe
  • Most Powerful Women
  • Future 50
  • World’s Most Admired Companies
  • See All Rankings
Sections
  • Finance
  • Fortune Crypto
  • Features
  • Leadership
  • Health
  • Commentary
  • Success
  • Retail
  • Mpw
  • Tech
  • Lifestyle
  • CEO Initiative
  • Asia
  • Politics
  • Conferences
  • Europe
  • Newsletters
  • Personal Finance
  • Environment
  • Magazine
  • Education
Customer Support
  • Frequently Asked Questions
  • Customer Service Portal
  • Privacy Policy
  • Terms Of Use
  • Single Issues For Purchase
  • International Print
Commercial Services
  • Advertising
  • Fortune Brand Studio
  • Fortune Analytics
  • Fortune Conferences
  • Business Development
  • Group Subscriptions
About Us
  • About Us
  • Editorial Calendar
  • Press Center
  • Work At Fortune
  • Diversity And Inclusion
  • Terms And Conditions
  • Site Map
  • About Us
  • Editorial Calendar
  • Press Center
  • Work At Fortune
  • Diversity And Inclusion
  • Terms And Conditions
  • Site Map
  • Facebook icon
  • Twitter icon
  • LinkedIn icon
  • Instagram icon
  • Pinterest icon

Latest in

Current refi mortgage rates report for April 15, 2026
Personal FinanceReal Estate
Current refi mortgage rates report for April 15, 2026
By Glen Luke FlanaganApril 15, 2026
3 hours ago
Current ARM mortgage rates report for April 15, 2026
Personal FinanceReal Estate
Current ARM mortgage rates report for April 15, 2026
By Glen Luke FlanaganApril 15, 2026
3 hours ago
Mortgage rates today, April 15, 2026
Personal Financemortgages
Mortgage rates today, April 15, 2026
By Glen Luke FlanaganApril 15, 2026
3 hours ago
The hidden menace behind Big Tech’s AI arms race: Meta, Amazon and others are spending billions on hardware that’s worthless in 3 years
AIFinance
The hidden menace behind Big Tech’s AI arms race: Meta, Amazon and others are spending billions on hardware that’s worthless in 3 years
By Shawn TullyApril 15, 2026
3 hours ago
trump
Real EstateWhite House
Trump’s White House: America is short 10 million houses
By Josh Boak and The Associated PressApril 14, 2026
12 hours ago
Augusta Precious Metals review: What to know in 2026 
Personal FinanceGold
Augusta Precious Metals review: What to know in 2026 
By Joseph HostetlerApril 14, 2026
13 hours ago

Most Popular

Billionaire philanthropist MacKenzie Scott has donated again—a week after gifting millions to a college, she's just given $70 million to Meals on Wheels America
Success
Billionaire philanthropist MacKenzie Scott has donated again—a week after gifting millions to a college, she's just given $70 million to Meals on Wheels America
By Fortune EditorsApril 13, 2026
2 days ago
Retirees are facing a $345,000 bill they never saw coming — and most aren't prepared
Commentary
Retirees are facing a $345,000 bill they never saw coming — and most aren't prepared
By Fortune EditorsApril 14, 2026
24 hours ago
He was coding at 12 like Elon Musk and became one of Google’s youngest-ever CMOs—but now says Gen Z is better off ice skating than learning to code
Success
He was coding at 12 like Elon Musk and became one of Google’s youngest-ever CMOs—but now says Gen Z is better off ice skating than learning to code
By Fortune EditorsApril 14, 2026
1 day ago
Anthropic is facing a wave of user backlash over reports of performance issues with its Claude AI chatbot
AI
Anthropic is facing a wave of user backlash over reports of performance issues with its Claude AI chatbot
By Fortune EditorsApril 14, 2026
1 day ago
Current price of gold as of April 13, 2026
Personal Finance
Current price of gold as of April 13, 2026
By Fortune EditorsApril 13, 2026
2 days ago
Current price of oil as of April 14, 2026
Personal Finance
Current price of oil as of April 14, 2026
By Fortune EditorsApril 14, 2026
22 hours ago

© 2026 Fortune Media IP Limited. All Rights Reserved. Use of this site constitutes acceptance of our Terms of Use and Privacy Policy | CA Notice at Collection and Privacy Notice | Do Not Sell/Share My Personal Information
FORTUNE is a trademark of Fortune Media IP Limited, registered in the U.S. and other countries. FORTUNE may receive compensation for some links to products and services on this website. Offers may be subject to change without notice.