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What it cost Apple last quarter to smooth China’s ruffled feathers

By
Philip Elmer-DeWitt
Philip Elmer-DeWitt
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By
Philip Elmer-DeWitt
Philip Elmer-DeWitt
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May 2, 2013, 12:03 PM ET

FORTUNE — After Apple’s (AAPL) quarterly report last week nearly every analyst we heard from pointed out that the company’s 37.5% gross margin — the measure of how efficiently a company turns sales into profits — was at very bottom of its 37.5%-to-38.5% forecast range.

The analysts offered a variety explanations, but most attributed the reduced margins to increased competition from Samsung and other manufacturers of Android smartphones and tablets.

But there’s a simpler answer: China.

I don’t know who hit on this theory first, because Wall Street analysts never credit their competitors’ scoops.

  • Asymco’s Horace Dediu had it in a post called Margin Call 2 that was time-stamped Thursday, April 25 at 2:38 a.m.
  • Wells Fargo’s Maynard Um offered the same explanation in a note to clients issued later that morning.
  • Morgan Stanley’s Katy Huberty wrote about it on Tuesday April 30, five days later.

The theory is this: On the last day of the quarter Tim Cook, to appease government-owned media outlets that for two weeks had been attacking Apple on a daily basis, issued an apology to his Chinese customers and changed Apple’s warranty and return policies — among other things, extending the warranties on any iPhone brought in for repair in China for a full year.

At the same time, according to the company’s SEC Form 10-Q, Apple booked $414 million in so-called warranty accruals to account for the impact of changes to certain unnamed “service policies and other estimated warranty costs.” That $414 million came directly out of last quarter’s iPhone revenue and reduced the company’s overall gross margin by nearly 1 percentage point.

Morgan Stanley’s Huberty estimates that if it weren’t for China’s media campaign and Cook’s response, Apple would have reported a gross margin of approximately 38.4% — just shy of the top of its guidance range.

How the market would have reacted the next day to the higher margins, we will never know.

About the Author
By Philip Elmer-DeWitt
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