• Home
  • Latest
  • Fortune 500
  • Finance
  • Tech
  • Leadership
  • Lifestyle
  • Rankings
  • Multimedia

Hope amid retail’s rough week

By
Patricia Sellers
Patricia Sellers
Down Arrow Button Icon
By
Patricia Sellers
Patricia Sellers
Down Arrow Button Icon
February 27, 2009, 6:01 PM ET

It was, to steal a Malcolm Gladwell term, a “tipping point” in my outlook on the cratering economy. I call it my “That Girl” moment.

It was the fourth Monday in November last year. I was at a Thanksgiving party at the home of Cathie Black, the president of Hearst Magazines. Marlo Thomas was there, too. “Saks is selling shoes for 75% off. It’s incredible!” TV’s onetime Ann Marie was crowing, as a band of high-powered women—into shopping as well as business–crowded around her to hear details.

As I milled about the party—among women on Fortune‘s Most Powerful Women list, publishing executives and New York Mayor Mike Bloomberg–one magazine exec told me that her company had readjusted budgets five times in a matter of months: Down. Down. Down. Down. Down.

I didn’t realize then how seriously that evening would foreshadow this terrible downturn we’re now in. But here we are. This week, Saks reported a $98.7 million loss and a 15.3% drop in same-store sales in the fourth quarter; in January, its per-store sales fell 23.7%, the biggest decline among major retailers. Deep discounts helped Saks clean out inventory. But the outlook is troublesome. How will Saks wean its customers off these outrageous discounts–especially next year, when affluent Americans pay higher taxes under President Obama’s just-announced budget plan?

It was a grim week for retailers all around. Heavy markdowns weighed on Sears’ profits , as net income for the recent quarter declined 55% to $190 million. Investors who believed in hedge fund manager Eddie Lampert have seen Sears stock fall from $193 in 2007 to $38. (I was never a Sears investor, but I was a Lampert believer. See my 2006 profile.)

Home Depot reported poor results and lowered earnings guidance. But the world’s biggest home-improvement retailer showed impressive discipline with cost and inventory control. Better than rival Lowe’s , where management has been too optimistic about an economic turnaround. Credit Suisse analyst Gary Balter said this week that he wishes Lowe’s management “would treat the glass as half empty rather than half full.”

In light of Saks’ and Sears’ reliance on discounting, it’s worth noting that Home Depot’s “everyday low prices” pay off particularly in difficult times. This consistent pricing is more efficient than discounting items for short sales spurts. And it helps control inventories. I remember talking with Bernie Marcus and Arthur Blank, Home Depot’s founders, about this years ago. When they started the retailer, they swore by this approach and said they were following the rule of Wal-Mart founder Sam Walton. Now, of course, we see Wal-Mart beating every other retailer. (Click here to read my Fortune colleague Suzanne Kapner’s story about new Wal-Mart CEO Mike Duke.)

I can’t end this week without returning to Cathie Black’s party, where her fellow Hearst execs, as well as everyone else, were hoping for a speedy recovery. Hearst announced this week that it will shut down the San Francisco Chronicle if it doesn’t find a buyer. Amazing and sad to see all these big-city newspapers folding!

But there is hope. Check out this story about e-readers by my Fortune collegue Michael Copeland. He interviews Hearst digital boss Ken Bronfin about a new electronic reading device expected this year. Bronfin happens to be the chairman of E Ink, which provides the technology for the Amazon Kindle and Sony’s e-reading device. I went to college with Bronfin. We both worked on the daily newspaper at the University of Virginia. He was the Cavalier Daily‘s photography editor. I was co-editor of features.

That was 1981. Who could have imagined then what we’d be seeing today? Much of it bad. But some good and exciting things too. Keep the hope!

About the Author
By Patricia Sellers
See full bioRight Arrow Button Icon

Latest in

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025

Most Popular

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Fortune Secondary Logo
Rankings
  • 100 Best Companies
  • Fortune 500
  • Global 500
  • Fortune 500 Europe
  • Most Powerful Women
  • World's Most Admired Companies
  • See All Rankings
  • Lists Calendar
Sections
  • Finance
  • Fortune Crypto
  • Features
  • Leadership
  • Health
  • Commentary
  • Success
  • Retail
  • Mpw
  • Tech
  • Lifestyle
  • CEO Initiative
  • Asia
  • Politics
  • Conferences
  • Europe
  • Newsletters
  • Personal Finance
  • Environment
  • Magazine
  • Education
Customer Support
  • Frequently Asked Questions
  • Customer Service Portal
  • Privacy Policy
  • Terms Of Use
  • Single Issues For Purchase
  • International Print
Commercial Services
  • Advertising
  • Fortune Brand Studio
  • Fortune Analytics
  • Fortune Conferences
  • Business Development
  • Group Subscriptions
About Us
  • About Us
  • Press Center
  • Work At Fortune
  • Terms And Conditions
  • Site Map
  • About Us
  • Press Center
  • Work At Fortune
  • Terms And Conditions
  • Site Map
  • Facebook icon
  • Twitter icon
  • LinkedIn icon
  • Instagram icon
  • Pinterest icon

Latest in

Our testers trying out a Nectar mattress.
Healthmattresses
Early Memorial Day Mattress sales of 2026: The Best Brands and Deals
By Christina SnyderMay 11, 2026
2 minutes ago
Shark Tank’s Kevin O’Leary wants to build a massive $100 billion data center in rural Utah. Residents are revolting
AIData centers
Shark Tank’s Kevin O’Leary wants to build a massive $100 billion data center in rural Utah. Residents are revolting
By Marco Quiroz-GutierrezMay 11, 2026
19 minutes ago
Santa Clara County is suing Meta over allegations it profited from scam advertisements that particularly targeted seniors and families
LawMeta
Santa Clara County is suing Meta over allegations it profited from scam advertisements that particularly targeted seniors and families
By Catherina GioinoMay 11, 2026
35 minutes ago
India’s Gen Z turned Diet Coke into a status symbol. A can shortage just made it a luxury
Asiadiet coke
India’s Gen Z turned Diet Coke into a status symbol. A can shortage just made it a luxury
By Brendan Cosgrove and Morning BrewMay 11, 2026
56 minutes ago
baby
LawParenting
Congratulations! If you named your kid Olivia or Liam, you’re officially basic
By Fatima Hussein and The Associated PressMay 11, 2026
1 hour ago
todd
LawAntitrust
Biden’s DOJ sued a data company, accusing it of helping Big Meat fix prices. Trump’s DOJ is about to settle
By Alanna Durkin Richer and The Associated PressMay 11, 2026
1 hour ago

Most Popular

‘This is the way’: Elon Musk endorses Warren Buffett’s famed 5-minute plan to fix the national debt
Economy
‘This is the way’: Elon Musk endorses Warren Buffett’s famed 5-minute plan to fix the national debt
By Jacqueline MunisMay 10, 2026
1 day ago
OpenAI CEO Sam Altman says Gen Z and millennials are using ChatGPT like a 'life advisor'—but college students might be one step ahead
Tech
OpenAI CEO Sam Altman says Gen Z and millennials are using ChatGPT like a 'life advisor'—but college students might be one step ahead
By Sydney LakeMay 10, 2026
1 day ago
Red flag test: former CEO explains why he rejects job candidates who say they can start right away
Success
Red flag test: former CEO explains why he rejects job candidates who say they can start right away
By Orianna Rosa RoyleMay 9, 2026
2 days ago
'Employers are increasingly turning to degree and GPA' in hiring: Recruiters retreat from ‘talent is everywhere,’ double down on top colleges
Future of Work
'Employers are increasingly turning to degree and GPA' in hiring: Recruiters retreat from ‘talent is everywhere,’ double down on top colleges
By Jake AngeloMay 9, 2026
2 days ago
Trump thinks he's flying to Beijing with leverage. China spent 6 years making sure he doesn't have any
Commentary
Trump thinks he's flying to Beijing with leverage. China spent 6 years making sure he doesn't have any
By Steve H. HankeMay 10, 2026
1 day ago
Ted Cruz says the quiet part out loud: Trump accounts are Social Security personal accounts as GOP senator reveals 'dirty little secret'
Politics
Ted Cruz says the quiet part out loud: Trump accounts are Social Security personal accounts as GOP senator reveals 'dirty little secret'
By Jason MaMay 9, 2026
2 days ago

© 2026 Fortune Media IP Limited. All Rights Reserved. Use of this site constitutes acceptance of our Terms of Use and Privacy Policy | CA Notice at Collection and Privacy Notice | Do Not Sell/Share My Personal Information
FORTUNE is a trademark of Fortune Media IP Limited, registered in the U.S. and other countries. FORTUNE may receive compensation for some links to products and services on this website. Offers may be subject to change without notice.