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call centers
call centers
Citigroup CEO Predicts A.I. Will Replace Tens of Thousands of U.S. Call Center Jobs
By
Grace Dobush
February 19, 2019
Tech
This Startup Is Using AI in Call Centers To Catch Crooks
By
Adam Lashinsky
December 15, 2017
Tech
Those Annoying Chatbots Can Save Business Billions
By
Barb Darrow
May 10, 2017
Tech
Cisco’s John Chambers Bets on Google and Citi-Backed Voice Security Startup
By
Robert Hackett
February 23, 2017
Tech
Verizon Plans to Close Call Centers in These 5 States
By
Reuters
October 13, 2016
International
Indian Call Centers Reportedly Posed as the IRS to Scam American Taxpayers
By
Tekendra Parmar
and
TIME
October 6, 2016
Tech
Verizon Strike Escalates With Armed Confrontation in the Philippines
By
Aaron Pressman
May 13, 2016
Most Popular
Success
Red Lobster’s 36-year-old CEO got the company out of bankruptcy. Now he’s plotting the ‘greatest comeback in the...
By
Sydney Lake
Success
Nvidia’s CEO Jensen Huang says electricians and plumbers will be needed by the hundreds of thousands in the new working...
By
Preston Fore
Law
Single mother sues — and beats — Kentucky for kicking her off food stamps because she bought food at the store where...
By
Sylvia Goodman
and
The Associated Press