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call centers
call centers
Citigroup CEO Predicts A.I. Will Replace Tens of Thousands of U.S. Call Center Jobs
By
Grace Dobush
February 19, 2019
Tech
This Startup Is Using AI in Call Centers To Catch Crooks
By
Adam Lashinsky
December 15, 2017
Tech
Those Annoying Chatbots Can Save Business Billions
By
Barb Darrow
May 10, 2017
Tech
Cisco’s John Chambers Bets on Google and Citi-Backed Voice Security Startup
By
Robert Hackett
February 23, 2017
Tech
Verizon Plans to Close Call Centers in These 5 States
By
Reuters
October 13, 2016
International
Indian Call Centers Reportedly Posed as the IRS to Scam American Taxpayers
By
Tekendra Parmar
and
TIME
October 6, 2016
Tech
Verizon Strike Escalates With Armed Confrontation in the Philippines
By
Aaron Pressman
May 13, 2016
Most Popular
Success
Workday’s CEO says his career took off after he changed his attitude—and Amazon boss Andy Jassy swears by the same...
By
Preston Fore
North America
Farmer says 'we're in a very dire situation' ahead of harvest—with zero soybean orders from China, historically the...
By
Dave Smith
Economy
The U.S. economy actually grew by nearly a million fewer jobs than previously thought, and it shows 'AI is automating...
By
Nick Lichtenberg