• Home
  • Latest
  • Fortune 500
  • Finance
  • Tech
  • Leadership
  • Lifestyle
  • Rankings
  • Multimedia
AILetter from London
Europe

The world’s largest tech gathering is talking about ‘accountability laundering’: Here’s why we should christen them Words of the Year

Kamal Ahmed
By
Kamal Ahmed
Kamal Ahmed
Executive Editorial Director of Europe
Down Arrow Button Icon
Kamal Ahmed
By
Kamal Ahmed
Kamal Ahmed
Executive Editorial Director of Europe
Down Arrow Button Icon
March 5, 2026, 8:16 AM ET
Kate Crawford, research professor at the University of Southern California, at Mobile World Congress 2026 in Barcelona.
Kate Crawford, research professor at the University of Southern California, at Mobile World Congress 2026 in Barcelona.© 2026 GSMA / MWC

Summer Yue isn’t the most famous employee at Meta. The director of “superintelligence alignment and safety research” posts pictures of herself walking her dog on the beach and messages about testing the honesty of AI assistants. She has a modest number of followers on social media. 

Recommended Video

But for one day in February, Yue became the most talked about person at Meta. Not for launching a remarkable new product or announcing a breakthrough in agentic AI, but rather for being caught out. 

“Nothing humbles you like telling your OpenClaw, ‘Confirm before acting’ and watching it speedrun deleting your inbox,” Yue wrote on X—a post that now has close to 10 million views. “I couldn’t stop it from my phone. I had to run to my Mac mini like I was defusing a bomb.” 

OpenClaw is an “autonomous agent”—an artificial intelligence product that can perform tasks independently. A darling of Silicon Valley, it offers to be your constant admin assistant, the “AI that actually does things.” Give it access to your diary, your emails, your life, and it will save you time and stress, the product’s developers claim. The first sentence on the OpenClaw website reads: “Clears your inbox, sends emails, manages your calendar, checks you in for flights.” 

Yue admitted she had made a “rookie mistake.” She tested the assistant on a small “toy” email list and then released it on her whole inbox which was too large for the guardrail prompts (“Check with me”) she had used for the pilot. But if even a director of superintelligence at Meta is having difficulty navigating the world of agentic AI and “compaction effects,” what hope is there for the rest of us? 

Read more: Qualcomm CEO: ‘Resistance is futile’ as 6G mobile revolution approaches

It is a vital conversation, so important that at Mobile World Congress this week in Barcelona—the largest technology gathering in the world—Yue’s snafu was debated on the main stage. 

“Of course, everybody here at World Congress has been chatting about OpenClaw and how we can use agents,” said Kate Crawford, research professor at the University of Southern California. 

“But then we saw Meta’s head of AI safety use OpenClaw, and it deleted her entire inbox. That’s the head of safety for Meta. So, if she’s having problems, I think we all have to be asking: ‘How do we make sure that these systems are really hardened? How do we make sure that they’re rigorously tested? How do we make sure that we can actually delegate to them in a trusted way?’ And that’s really the hardest problem to face, right?” 

Right. When something goes wrong, who is responsible? The user? The developer? The lack of regulation? When the reality of AI clashes with the promise of AI, what do we do?  

Yue’s inbox may only be of supreme importance to her. When it comes to the relationship between technology and, say, our health, or, Anthropic take note, the defense of the nation, then that is a very different matter. It wasn’t long ago that Grok, xAI’s artificial intelligence bot, was casually “undressing” images of women and girls to the disgust of millions. The threat of government- and state-led action finally brought a change of approach.

“How do we make sure that these systems are really hardened? How do we make sure that they’re rigorously tested?”

Kate Crawford, research professor at the University of Southern California

“How do you actually build in accountability?” Crawford asked. “This is the thing that we all want. If you’re going to start using agents to book your flights and arrange your medical appointments and even more intimate and trusted activities in your everyday life, you want to know that the information is going to be protected. 

“So how do you test for that? How do you ensure that’s happening? If we look at what’s happened in the last 10 years in the tech space, unfortunately we’ve seen a lot of accountability laundering—which is when companies can say, ‘Well, I don’t know. I mean, the algorithm did it.’” 

That is insufficient. Crawford is demanding full transparency and an audit of the “agent train,” an end-to-end process revealing what went wrong and who is responsible. Technology companies should listen and act. There will be a growing number of Summer Yues out there—and it will certainly mean a lot more than a few lost emails and an honest post on X.

Join us for a virtual Fortune 500 Europe C-Suite Conversation, in partnership with Syndio, on mastering workforce decisions and pay transparency in the age of AI. Built for global and regional HR leaders, this session explores how CHROs are using AI to drive smarter pay decisions, manage regulatory risk, and strengthen workforce trust. Curated for CHROs and senior HR leaders. Register now.

About the Author
Kamal Ahmed
By Kamal AhmedExecutive Editorial Director of Europe

Kamal Ahmed is the executive editorial director of Europe. Kamal is the author of Letter from London, Fortune Europe's weekly take on global business as seen from London. Previously, he was director of audio at The Telegraph and presenter of The Daily T podcast.

See full bioRight Arrow Button Icon

Latest in AI

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025

Most Popular

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Fortune Secondary Logo
Rankings
  • 100 Best Companies
  • Fortune 500
  • Global 500
  • Fortune 500 Europe
  • Most Powerful Women
  • Future 50
  • World’s Most Admired Companies
  • See All Rankings
Sections
  • Finance
  • Fortune Crypto
  • Features
  • Leadership
  • Health
  • Commentary
  • Success
  • Retail
  • Mpw
  • Tech
  • Lifestyle
  • CEO Initiative
  • Asia
  • Politics
  • Conferences
  • Europe
  • Newsletters
  • Personal Finance
  • Environment
  • Magazine
  • Education
Customer Support
  • Frequently Asked Questions
  • Customer Service Portal
  • Privacy Policy
  • Terms Of Use
  • Single Issues For Purchase
  • International Print
Commercial Services
  • Advertising
  • Fortune Brand Studio
  • Fortune Analytics
  • Fortune Conferences
  • Business Development
  • Group Subscriptions
About Us
  • About Us
  • Editorial Calendar
  • Press Center
  • Work At Fortune
  • Diversity And Inclusion
  • Terms And Conditions
  • Site Map
  • About Us
  • Editorial Calendar
  • Press Center
  • Work At Fortune
  • Diversity And Inclusion
  • Terms And Conditions
  • Site Map
  • Facebook icon
  • Twitter icon
  • LinkedIn icon
  • Instagram icon
  • Pinterest icon

Latest in AI

AI ‘slop’ is flooding YouTube Kids—and more than 200 groups and experts are calling for a ban
CybersecurityYouTube
AI ‘slop’ is flooding YouTube Kids—and more than 200 groups and experts are calling for a ban
By Catherina GioinoApril 1, 2026
6 hours ago
Deutsche Bank asked AI if it’s true that AI will solve the economy’s inflation problems. The robots answered
Economydisruption
Deutsche Bank asked AI if it’s true that AI will solve the economy’s inflation problems. The robots answered
By Nick LichtenbergApril 1, 2026
6 hours ago
A chip research center site operations manager stands next to a window overlooking the facility.
EnvironmentData centers
Data centers are so hot their ‘heat island’ effect is raising temperatures up to 6 miles away and impacting 343 million people worldwide, study finds
By Sasha RogelbergApril 1, 2026
9 hours ago
How AI will make your Shake Shack order even faster
NewslettersCIO Intelligence
How AI will make your Shake Shack order even faster
By John KellApril 1, 2026
9 hours ago
One humanoid robot handing shaking hands with another humanoid robotic hand. One robot on the left is lighter metal colored than the one on the right.
AIAI agents
AI models will secretly scheme to protect other AI models from being shut down, researchers find
By Jeremy KahnApril 1, 2026
9 hours ago
receipts
EconomyFederal Reserve
‘Inflationary surge’: Fed economists warn AI hype is overheating the economy whether or not the technology ever delivers
By Jake AngeloApril 1, 2026
10 hours ago

Most Popular

Jerome Powell says the $39 trillion national debt is ‘not unsustainable,’ but warns the trajectory ‘will not end well’
Economy
Jerome Powell says the $39 trillion national debt is ‘not unsustainable,’ but warns the trajectory ‘will not end well’
By Fortune EditorsMarch 30, 2026
2 days ago
Two-thirds of parents say their adult Gen Z kids still rely on them financially  for support—even though it's putting them under strain
Success
Two-thirds of parents say their adult Gen Z kids still rely on them financially  for support—even though it's putting them under strain
By Fortune EditorsMarch 31, 2026
1 day ago
A man used AI to call 3,000 Irish bartenders to track the cost of Guinness. Now pubs are lowering their prices to compete
AI
A man used AI to call 3,000 Irish bartenders to track the cost of Guinness. Now pubs are lowering their prices to compete
By Fortune EditorsMarch 30, 2026
2 days ago
Kevin O'Leary says if you earn $68,000 a year and follow this rule, you'll retire a millionaire
Personal Finance
Kevin O'Leary says if you earn $68,000 a year and follow this rule, you'll retire a millionaire
By Fortune EditorsMarch 31, 2026
1 day ago
Hiring just hit a level not seen since the economy was ‘closed down literally’ during COVID, top economist says
Economy
Hiring just hit a level not seen since the economy was ‘closed down literally’ during COVID, top economist says
By Fortune EditorsMarch 31, 2026
1 day ago
Mark Carney lays down the gauntlet: 'It is essential that the next CEO of Air Canada is bilingual'
C-Suite
Mark Carney lays down the gauntlet: 'It is essential that the next CEO of Air Canada is bilingual'
By Fortune EditorsMarch 30, 2026
2 days ago

© 2026 Fortune Media IP Limited. All Rights Reserved. Use of this site constitutes acceptance of our Terms of Use and Privacy Policy | CA Notice at Collection and Privacy Notice | Do Not Sell/Share My Personal Information
FORTUNE is a trademark of Fortune Media IP Limited, registered in the U.S. and other countries. FORTUNE may receive compensation for some links to products and services on this website. Offers may be subject to change without notice.