• Home
  • Latest
  • Fortune 500
  • Finance
  • Tech
  • Leadership
  • Lifestyle
  • Rankings
  • Multimedia
NewslettersCEO Daily

Small businesses are having cash-flow problems—and big business is to blame

By
Diane Brady
Diane Brady
and
Nicholas Gordon
Nicholas Gordon
Down Arrow Button Icon
By
Diane Brady
Diane Brady
and
Nicholas Gordon
Nicholas Gordon
Down Arrow Button Icon
May 23, 2024, 3:35 AM ET
Optimism among small business owners is at an 11-year-low.
Optimism among small business owners is at an 11-year-low. Getty Images

Good morning.

One measure of health in a big business is how it partners with small business—those 33 million U.S. companies that typically have one or a handful of employees and account for just under half of private-sector employment.

Recommended Video

While the U.S. economy remains strong, persistent inflation, high interest rates and unequal wealth gains have left many Americans feeling pessimistic. Small business owners are increasingly likely to share that mixed outlook, with optimism at an 11-year low.

Many small businesses are experiencing lackluster sales growth and are waiting longer to get paid by those who use their services, according to research from Xero, a global small business platform that sells accounting software and other services to about 4.2 million subscribers. By the end of last year, Xero’s customers were waiting an average of 29.1 days to be paid—almost 10 days late. That number has been creeping up, says Xero CEO Sukhinder Singh Cassidy, and big business is often a cause for the delay. “Small businesses have to deal with cash-flow struggles, even when they’re making the sale,” she says. (Several weeks ago, my colleague Ryan Hogg reported that Bud Light maker AB InBev, Coca-Cola’s European bottler, and other major brands were taking months to pay invoices.)

Government can only help so much. The U.K. government recently took action to crack down on late payments. Here in the U.S., there’s less inclination to intervene, though the government did make it easier for small businesses to file for bankruptcy protection with a COVID-era provision due to expire next month.

Big business has the power to do better, as Cassidy points out: “Big businesses have a role to play in both supporting small businesses as suppliers, and they’re also one of their most stable customers.”

Keep your eye on this critical segment of the U.S. economy. They need to digitize and adapt as much as their larger corporate brethren. Businesses that squeeze small suppliers are ultimately sabotaging their own success. 

More news below.

Diane Brady
diane.brady@fortune.com
Follow on LinkedIn

TOP NEWS

Dupont breaks up

Chemical giant Dupont announced that it would spin off its electronics and water units, turning the conglomerate into three separate companies. CEO Ed Breen will step down on June 1, with chief financial officer Lori Koch taking over. Dupont is the latest U.S. corporate giant to break itself up, following similar restructurings from conglomerates like Johnson & Johnson and General Electric. Bloomberg

A ticket selling monopoly

The U.S. Department of Justice is planning to accuse Ticketmaster-owner LiveNation of using its ticket-selling monopoly to suppress competition, according to sources, The DOJ has been investigating the company since 2022, after Ticketmaster crashed during a presale for Taylor Swift’s concert tour. The department wants to target the huge advances LiveNation pays to high-profile venues to win long-term deals. The Wall Street Journal

Nvidia surges again

Nvidia shares jumped 6% in after-hours trading after the chip company beat expectations with a 262% year-on-year jump in quarterly revenue. It also announced a 10-to-1 stock split, making shares—now priced over $1,000—more affordable to retail investors. CEO Jensen Huang acknowledged high demand for the company’s products, which are key to the AI boom: “Customers are putting a lot of pressure on us to deliver the systems and stand them up as quickly as possible.” Fortune

AROUND THE WATERCOOLER

The new quiet luxury is burgers and fries: Over 60% of Americans are buying less fast food because it’s just too expensive, survey finds by Sasha Rogelberg

JPMorgan and Goldman Sachs want bankers back in the office 5 days a week, but one bank CEO says he only took his $4.2 million job on the condition he could work from home by Eleanor Pringle

Commentary: Big Tech employees missed out on $5.1 billion in 401(k) gains over the last decade because of fossil fuels, new research finds by Andrew Behar

EU’s trade surplus over the U.S. surges to record $47 billion—with China tariffs going up, it may get even bigger by Ryan Hogg

Why Volvo’s focus on safety and ‘human-centric technology’ are anchor points during turbulent times by Fortune Editors

This edition of CEO Daily was curated by Nicholas Gordon. 

This is the web version of CEO Daily, a newsletter of must-read global insights from CEOs and industry leaders. Sign up to get it delivered free to your inbox.
About the Authors
Diane Brady
By Diane BradyExecutive Editorial Director
LinkedIn icon

Diane Brady writes about the issues and leaders impacting the global business landscape. In addition to writing Fortune’s CEO Daily newsletter, she co-hosts the Leadership Next podcast, interviews newsmakers on stage at events worldwide and oversees the Fortune CEO Initiative. She previously worked at Forbes, McKinsey, Bloomberg Businessweek, the Wall Street Journal, and Maclean's. Her book Fraternity was named one of Amazon’s best books of 2012, and she also co-wrote Connecting the Dots with former Cisco CEO John Chambers.

See full bioRight Arrow Button Icon
Nicholas Gordon
By Nicholas GordonAsia Editor
LinkedIn iconTwitter icon

Nicholas Gordon is an Asia editor based in Hong Kong, where he helps to drive Fortune’s coverage of Asian business and economics news.

See full bioRight Arrow Button Icon

Latest in Newsletters

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025

Most Popular

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Fortune Secondary Logo
Rankings
  • 100 Best Companies
  • Fortune 500
  • Global 500
  • Fortune 500 Europe
  • Most Powerful Women
  • Future 50
  • World’s Most Admired Companies
  • See All Rankings
Sections
  • Finance
  • Fortune Crypto
  • Features
  • Leadership
  • Health
  • Commentary
  • Success
  • Retail
  • Mpw
  • Tech
  • Lifestyle
  • CEO Initiative
  • Asia
  • Politics
  • Conferences
  • Europe
  • Newsletters
  • Personal Finance
  • Environment
  • Magazine
  • Education
Customer Support
  • Frequently Asked Questions
  • Customer Service Portal
  • Privacy Policy
  • Terms Of Use
  • Single Issues For Purchase
  • International Print
Commercial Services
  • Advertising
  • Fortune Brand Studio
  • Fortune Analytics
  • Fortune Conferences
  • Business Development
  • Group Subscriptions
About Us
  • About Us
  • Editorial Calendar
  • Press Center
  • Work At Fortune
  • Diversity And Inclusion
  • Terms And Conditions
  • Site Map
  • About Us
  • Editorial Calendar
  • Press Center
  • Work At Fortune
  • Diversity And Inclusion
  • Terms And Conditions
  • Site Map
  • Facebook icon
  • Twitter icon
  • LinkedIn icon
  • Instagram icon
  • Pinterest icon

Latest in Newsletters

A detailed representation of a robotic hand interacting with an AI interface, showcasing vibrant data visualizations and modern technological advancements in a digital workspace.
NewslettersCFO Daily
AI robots could cost $13,000 by 2035: Here’s what that means for CFOs
By Sheryl EstradaMarch 25, 2026
2 hours ago
NewslettersTerm Sheet
The growing problem of ‘tech addiction’ spawns a new detox economy
By Allie GarfinkleMarch 25, 2026
3 hours ago
America’s largest Medicaid insurer is making a move into building affordable housing, Centene CEO Sarah London announced at Fortune's Brainstorm Health conference in Dana Point, Calif., on Monday, May 20, 2024.
NewslettersCEO Daily
The youngest-ever female Fortune 500 CEO is reinventing the largest Medicaid insurer amid funding cuts and rising costs
By Diane BradyMarch 25, 2026
4 hours ago
NewslettersFortune Tech
AI plot twist: Why did OpenAI kill its Sora video star?
By Alexei OreskovicMarch 25, 2026
4 hours ago
Woman holding a yellow umbrella that has become inverted in the wind.
NewslettersEye on AI
AI agents are getting more capable, but reliability is lagging—and that’s a problem
By Jeremy KahnMarch 24, 2026
18 hours ago
NewslettersMPW Daily
Female founders had a record year. But a wave of ‘zombie unicorns’ is looming
By Emma HinchliffeMarch 24, 2026
22 hours ago

Most Popular

Magazine
The youngest-ever female CEO of a Fortune 500 company is fighting Trump's cuts to keep Medicaid strong
By Fortune EditorsMarch 24, 2026
1 day ago
Commentary
The Treasury just declared the U.S. insolvent. The media missed it
By Fortune EditorsMarch 23, 2026
2 days ago
Success
Palantir’s billionaire CEO says only two kinds of people will succeed in the AI era: trade workers — ‘or you’re neurodivergent’
By Fortune EditorsMarch 24, 2026
23 hours ago
Energy
Nobel laureate Paul Krugman calls it 'treason': $580 million in suspicious oil futures traded minutes before Trump's Iran reversal
By Fortune EditorsMarch 24, 2026
20 hours ago
Economy
It took 200 years for national debt to hit $1 trillion. Annual interest alone now exceeds that—a 'crushing legacy we must reverse,' says budget chair
By Fortune EditorsMarch 23, 2026
2 days ago
Personal Finance
Current price of oil as of March 24, 2026
By Fortune EditorsMarch 24, 2026
1 day ago

© 2026 Fortune Media IP Limited. All Rights Reserved. Use of this site constitutes acceptance of our Terms of Use and Privacy Policy | CA Notice at Collection and Privacy Notice | Do Not Sell/Share My Personal Information
FORTUNE is a trademark of Fortune Media IP Limited, registered in the U.S. and other countries. FORTUNE may receive compensation for some links to products and services on this website. Offers may be subject to change without notice.