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NewslettersCEO Daily

Exclusive: How can companies engage on social justice issues in such partisan times? A new guide aims to help

By
Diane Brady
Diane Brady
and
Nicholas Gordon
Nicholas Gordon
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By
Diane Brady
Diane Brady
and
Nicholas Gordon
Nicholas Gordon
Down Arrow Button Icon
February 27, 2024, 2:01 AM ET
A sign disparaging Bud Light beer is seen along a country road on April 21, 2023 in Arco, Idaho.
A sign disparaging Bud Light beer is seen along a country road on April 21, 2023 in Arco, Idaho. Natalie Behring—Getty Images
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Good morning.

How should companies engage on social justice issues? Some might look at the backlash against Target and Bud Light last year as a cautionary tale about engaging at all. There have been fewer references to diversity, equity and inclusion on earnings calls since the Supreme Court’s ruling against affirmative action in June. With the divisiveness that we see on the campaign trail seeping into the companies where we work, it’s no wonder so many CEOs are trying to stay quiet on hot-button issues.

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Yet most business leaders understand that promoting human rights, stronger communities and equitable access is critical to their company’s survival. Employees demand it. Customers act on it. Shareholders want to verify it. And everyone—from regulators to competitors—increasingly measures it. 

Against this backdrop, BSR’s Center for Business & Social Justice today released Moving Beyond Crisis to Action: The Social Justice Guide for Business. It’s a fascinating document that provides an overview of how companies are currently defining and engaging on social issues—from so-called “socially subversive” practices, such as obscuring research or union-busting, to innovative strategies such as transforming supply chains or recruitment channels to reach underserved groups.

The guide lays out a corporate social justice framework based on four pillars—human rights, participation, access, and equality—suggesting a process, outcomes, and resources for each category. In human rights, for example, that includes identifying experts and stakeholders to codesign opportunities, power dynamics, and barriers to participation, among other things.  

This is the first time that BSR has published such a guide, no small thing for a network that launched in 1992 as Business for Social Responsibility and now boasts more than 300 member companies worldwide. BSR launched the Center in 2022 under co-directors Jen Stark and Jarrid Green to help companies shift from “performative to transformational actions with a focus on public policy engagement and influence.” 

BSR encourages corporate commitments to goals like paid family leave, workplace safety, diverse hiring, sustainable sourcing, inclusive marketing, and other practices that make companies a force for social good. Stark says the guide is designed to “put out a methodical approach for how business approaches social justice” based on research from academia, members, and other sources.

Green adds that the timing is no coincidence. “In the last year and a half, we’ve seen more noise around the challenges to CSR [corporate social responsibility],” he says. “Companies are still committed to doing the work, but they’re looking for way to do it more strategically.” 

Both argue that leaders are fooling themselves if they think that stakeholders no longer care, especially as Gen Z comes of age. Along with what Green describes as “a significant generational shift to leveraging the corporation in ways to address social justice,” there is a higher level of scrutiny and a higher bar for trust.

“Hypocrisy is high on their radar if the talk and the walk don’t match,” says Stark. “Empty turns make easy targets.”

Diane Brady
@dianebrady
diane.brady@fortune.com

TOP NEWS

More U.S.-China flights

Chinese passenger airlines will be allowed to fly 50 U.S.-bound flights a week, up from 35, starting March 31. The U.S. Department of Transportation called the expansion a step towards “further normalization of the U.S.-China market” ahead of the summer travel season. But there’s still a long way to go: Even after the increase, U.S.-China flights will only be a third of pre-pandemic levels. Reuters 

London vs. New York

Fast-fashion platform Shein is considering an IPO in London instead of New York, due to concerns that the U.S. Securities and Exchange Commission won’t approve the Chinese company’s listing. Winning an IPO from Shein, valued at over $100 billion, would be a huge win for London’s market. U.K.-based chip designer Arm ditched London for New York for its listing; the company’s IPO was 2023’s largest. Bloomberg

The FTC tries a new argument

The Federal Trade Commission is debuting a novel argument to block Kroger’s $25 billion deal to buy fellow supermarket chain Albertsons. The agency argues that the merger, the largest supermarket deal ever, will lead to a retail giant with more power to quash union boycotts and strikes. The Kroger-Albertsons deal is the latest mega merger targeted by federal authorities, following the FTC's successful challenge to the JetBlue-Spirit Airlines deal. The Wall Street Journal

AROUND THE WATERCOOLER

Billionaire boss of South Korean construction giant is encouraging his workers to have children with a $75,000 bonus by Orianna Rosa Royle

Gen Z is more likely to call in sick to work than Gen Xers 20 years their senior thanks to a mental health crisis ‘turbocharged’ by young women by Ryan Hogg

Commentary: We asked 50,000 citizens in 23 countries what they expect of their government–70% of those in developed nations say theirs is not doing enough to address inflation and the high cost of living by Richard Attias

Malaysia’s prime minister doesn’t want to choose between the U.S. and China: ‘Why must I be tied to one interest?’ by Lionel Lim

Companies hired a ton of HR workers during the pandemic era—but they’re finally starting to slow down by Paige McGlauflin and Emma Burleigh

This edition of CEO Daily was curated by Nicholas Gordon. 

This is the web version of CEO Daily, a newsletter of must-read insights from Fortune CEO Alan Murray. Sign up to get it delivered free to your inbox.

About the Authors
Diane Brady
By Diane BradyExecutive Editorial Director
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Diane Brady writes about the issues and leaders impacting the global business landscape. In addition to writing Fortune’s CEO Daily newsletter, she co-hosts the Leadership Next podcast, interviews newsmakers on stage at events worldwide and oversees the Fortune CEO Initiative. She previously worked at Forbes, McKinsey, Bloomberg Businessweek, the Wall Street Journal, and Maclean's. Her book Fraternity was named one of Amazon’s best books of 2012, and she also co-wrote Connecting the Dots with former Cisco CEO John Chambers.

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Nicholas Gordon
By Nicholas GordonAsia Editor
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Nicholas Gordon is an Asia editor based in Hong Kong, where he helps to drive Fortune’s coverage of Asian business and economics news.

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