• Home
  • News
  • Fortune 500
  • Tech
  • Finance
  • Leadership
  • Lifestyle
  • Rankings
  • Multimedia
FinanceBoeing

FAA says it won’t let Boeing expand production of 737 Max planes until quality-control concerns are addressed: ‘This won’t be back to business as usual’

By
David Koenig
David Koenig
and
The Associated Press
The Associated Press
Down Arrow Button Icon
By
David Koenig
David Koenig
and
The Associated Press
The Associated Press
Down Arrow Button Icon
January 25, 2024, 4:45 AM ET
Boeing CEO Dave Calhoun speaks briefly with reporters after a meeting in the office of Sen. Mark Warner, D-Va., at the Capitol in Washington, on Jan. 24, 2024.
Boeing CEO Dave Calhoun speaks briefly with reporters after a meeting in the office of Sen. Mark Warner, D-Va., at the Capitol in Washington, on Jan. 24, 2024. J. Scott Applewhite—AP

Federal regulators have approved an inspection process that will let airlines resume flying their Boeing 737 Max 9 jetliners, which have been grounded since a side panel blew out of a plane in midflight earlier this month.

Recommended Video

The head of the Federal Aviation Administration said Wednesday that his agency’s review of the scary incident on board an Alaska Airlines Boeing jet gave him confidence to clear a path for the planes to fly again.

The official, Mike Whitaker, said the FAA would not agree to any Boeing request to expand production of Max planes until the agency is satisfied that quality-control concerns have been addressed.

“This won’t be back to business as usual for Boeing,” Whitaker vowed.

The production limits will apply only to the Max, of which there are currently two models, the 8 and the 9. Boeing builds about 30 a month but has wanted to raise production for some time.

Boeing said it will work with the FAA and the airlines to get the grounded planes back in the air.

“We will continue to cooperate fully and transparently with the FAA and follow their direction as we take action to strengthen safety and quality at Boeing,” the company said. “We will also work closely with our airline customers as they complete the required inspection procedures to safely return their 737-9 airplanes to service.”

A panel called a door plug blew off an Alaska Max 9 as it flew 3 miles (5 kilometers) above Oregon on Jan. 5. The blowout left a hole in the side of the plane, but pilots were able to return to Portland and land safely.

The FAA grounded most Max 9s the next day. Alaska and United Airlines — the only U.S. carriers with Max 9s — have canceled hundreds of flights since then, and United said this week that it will lose money in the first three months of this year because of the grounding.

The CEOs of both airlines vented their frustration at Boeing earlier this week.

The FAA will require airlines to conduct “detailed visual inspections” of door plugs and other components, adjust fasteners and fix any damage they find before putting Max 9s back into service. The agency said the process was developed using data from inspections of 40 grounded planes.

United, which has 79 MAX 9s, more than any other airline, said it has already done “preliminary preparations and inspections” of its planes, and it expects to put them back into service beginning Sunday.

United said the process involves removing an inner panel, two rows of seats and a sidewall liner before technicians can open the door plugs. They will inspect the plug and surrounding hardware, fix anything they find amiss, and resecure the panel.

The plugs seal places used for extra emergency doors on planes with more seats than Alaska and United Max 9s.

The FAA decision came on the same day that a key senator indicated that Congress will join the scrutiny of Boeing.

Sen. Maria Cantwell, D-Wash., met with Boeing CEO David Calhoun to discuss incidents, including the one this month involving the Alaska Airlines plane. Cantwell said she told Calhoun that quality engineering and safety must be the company’s top priorities.

“The American flying public and Boeing line workers deserve a culture of leadership at Boeing that puts safety ahead of profits,” said Cantwell, who represents the state where Boeing assembles 737s.

Cantwell said the Senate Commerce, Science & Transportation Committee, which she chairs, will hold hearings “to investigate the root causes of these safety lapses.” No dates were announced.

The National Transportation Safety Board is investigating the accident involving the Alaska Airlines jet. NTSB officials have said they are looking into whether bolts that help secure the door plug were missing before the plane took off.

An NTSB investigator will return to Boeing’s 737 assembly factory in Renton, Washington, on Friday as the probe continues, a spokesman for the board said. Investigators are building a timeline of the door plug that failed, from the early stages of its production to the flight on which it blew off the plane.

The Federal Aviation Administration is looking into whether Boeing and its suppliers followed proper safety procedures during manufacturing.

Fortune Brainstorm AI returns to San Francisco Dec. 8–9 to convene the smartest people we know—technologists, entrepreneurs, Fortune Global 500 executives, investors, policymakers, and the brilliant minds in between—to explore and interrogate the most pressing questions about AI at another pivotal moment. Register here.
About the Authors
By David Koenig
See full bioRight Arrow Button Icon
By The Associated Press
See full bioRight Arrow Button Icon

Latest in Finance

Hassett
BankingFederal Reserve
Market doubts Hassett can deliver at Fed, PGIM’s Peters says
By Ruth Carson and BloombergDecember 4, 2025
44 minutes ago
Ted Pick
BankingData centers
Morgan Stanley considers offloading some of its data-center exposure
By Esteban Duarte, Paula Seligson, Davide Scigliuzzo and BloombergDecember 4, 2025
46 minutes ago
Zuckerberg
EnergyMeta
Meta’s Zuckerberg plans deep cuts for Metaverse efforts
By Kurt Wagner and BloombergDecember 4, 2025
56 minutes ago
Pichai
Big TechAlphabet
Alphabet’s AI chips are a potential $900 billion ‘secret sauce’
By Ryan Vlastelica and BloombergDecember 4, 2025
57 minutes ago
Jerome Powell, chairman of the US Federal Reserve, during the Hoover Institution's George P. Shultz Memorial Lecture Series in Stanford, California, US, on Monday, Dec. 1, 2025.
Economyfed interest rate
For Wall Street, pandemic-level bad news for jobs is good news for stocks—it pushes the Fed further into cutting territory
By Eleanor PringleDecember 4, 2025
2 hours ago
Traders Michael Urkonis, left, and Fred Demarco work on the floor of the New York Stock Exchange, Tuesday, Dec. 2, 2025.
InvestingMarkets
Wall Street drifts while Dollar General and Spam sales jump in a market hungry for affordability
By Stan Choe and The Associated PressDecember 4, 2025
2 hours ago

Most Popular

placeholder alt text
North America
Jeff Bezos and Lauren Sánchez Bezos commit $102.5 million to organizations combating homelessness across the U.S.: ‘This is just the beginning’
By Sydney LakeDecember 2, 2025
2 days ago
placeholder alt text
Economy
Two months into the new fiscal year and the U.S. government is already spending more than $10 billion a week servicing national debt
By Eleanor PringleDecember 4, 2025
6 hours ago
placeholder alt text
Economy
Ford workers told their CEO 'none of the young people want to work here.' So Jim Farley took a page out of the founder's playbook
By Sasha RogelbergNovember 28, 2025
6 days ago
placeholder alt text
North America
Anonymous $50 million donation helps cover the next 50 years of tuition for medical lab science students at University of Washington
By The Associated PressDecember 2, 2025
2 days ago
placeholder alt text
Economy
Scott Bessent calls the Giving Pledge well-intentioned but ‘very amorphous,’ growing from ‘a panic among the billionaire class’
By Nick LichtenbergDecember 3, 2025
23 hours ago
placeholder alt text
Innovation
Google CEO Sundar Pichai says we’re just a decade away from a new normal of extraterrestrial data centers
By Sasha RogelbergDecember 1, 2025
3 days ago
Rankings
  • 100 Best Companies
  • Fortune 500
  • Global 500
  • Fortune 500 Europe
  • Most Powerful Women
  • Future 50
  • World’s Most Admired Companies
  • See All Rankings
Sections
  • Finance
  • Leadership
  • Success
  • Tech
  • Asia
  • Europe
  • Environment
  • Fortune Crypto
  • Health
  • Retail
  • Lifestyle
  • Politics
  • Newsletters
  • Magazine
  • Features
  • Commentary
  • Mpw
  • CEO Initiative
  • Conferences
  • Personal Finance
  • Education
Customer Support
  • Frequently Asked Questions
  • Customer Service Portal
  • Privacy Policy
  • Terms Of Use
  • Single Issues For Purchase
  • International Print
Commercial Services
  • Advertising
  • Fortune Brand Studio
  • Fortune Analytics
  • Fortune Conferences
  • Business Development
About Us
  • About Us
  • Editorial Calendar
  • Press Center
  • Work At Fortune
  • Diversity And Inclusion
  • Terms And Conditions
  • Site Map

© 2025 Fortune Media IP Limited. All Rights Reserved. Use of this site constitutes acceptance of our Terms of Use and Privacy Policy | CA Notice at Collection and Privacy Notice | Do Not Sell/Share My Personal Information
FORTUNE is a trademark of Fortune Media IP Limited, registered in the U.S. and other countries. FORTUNE may receive compensation for some links to products and services on this website. Offers may be subject to change without notice.