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Levi’s next CEO accepted a demotion to prepare for her role leading the jeans maker: ‘We had to check our egos at the door’

By
Nicholas Gordon
Nicholas Gordon
and
Alan Murray
Alan Murray
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By
Nicholas Gordon
Nicholas Gordon
and
Alan Murray
Alan Murray
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December 22, 2023, 4:00 AM ET
Michelle Gass, formerly the CEO of Kohl's, agreed to serve as Levi's president to prepare for a promotion to CEO.
Michelle Gass, formerly the CEO of Kohl's, agreed to serve as Levi's president to prepare for a promotion to CEO.Sarah Silbiger—Bloomberg via Getty Images

Good morning.

I caught up yesterday with Chip Bergh and Michelle Gass, who have spent the last year executing one of the most interesting CEO transitions that I’ve seen.

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Bergh has been CEO of Levi Strauss & Co. for 12 years, and his board wanted him to be succeeded by an insider. But he felt the company needed the skills that only an outsider could bring. So he persuaded Michelle Gass to leave her job as CEO of Kohl’s and join Levi’s as president…with the presumption, but no guarantee, that she would succeed him in 12-18 months.

“I was the right guy for 12 years ago, when the brand was broken. I’m a brand guy. But now, more and more of our business is retail. We have grown our direct-to-consumer business from roughly 20% to over 40%. So we are really a retailer today, and I felt we needed somebody with a different skill set.’

For Gass, this amounted to a demotion. So why did she agree? 

“When you get an opportunity like this, you have to think about the long game. Also, I’ve known Chip for over a decade. We were at P&G together. I had such deep respect for Chip, and deep respect for the brand…But for both of us, it took a level of humility. We had to check our egos at the door.”

The insider versus outsider question has been debated by countless boards. The benefits to either approach are clear: one provides continuity, the other offers an injection of fresh thinking. The Bergh-Gass solution was an attempt to get the best of both. Will others copy this unusual approach? Says Bergh:

“I think we may be creating a new model for succession. At least we’d like to believe it will be a model.”

Gass says she would advise others in her situation to consider it:

“People have to see the big picture. This was just one year across many years…I look at this and go wow, just having the benefit of a year…it’s been a privilege to have a year to go deep into the business, in the brand, traveling around, deeply understanding the opportunities to accelerate the business and the values of the company…Who wouldn’t want that?”

One added benefit of the new job for Gass: Controlling ownership of Levi’s is held by the family of the founder. That means she doesn’t have to worry about the kind of activist investors that dogged her at Kohl’s.

More news below. This is the last CEO Daily of the year, but we will be back Jan. 2.


Alan Murray
@alansmurray

alan.murray@fortune.com

TOP NEWS

CEO churn

Experts predict a surge in CEO exits next year, as exhausted executives recover from leading companies during COVID, high inflation, and geopolitical tension. CEO turnover tracked historical averages this year. Executives looking for a change may be waiting until after the 2024 U.S. presidential election to make their move. Fortune

Nike faces headwinds

Shares in Nike fell over 10% in extended trading after the company lowered its full-year sales forecast to just 1% growth, down from mid-single digits. Nike blames "increased macro headwinds" for its pessimism. Nike also pledged to cut $2 billion in costs throughout the company. Fortune

A new gaming crackdown in China?

Tencent, the world’s largest video game publisher, lost almost $40 billion in market value following new regulations from Chinese officials. Among the surprise rules from regulators were daily spending limits for players, and a ban on offering rewards for daily log-ins. Tencent shares sank over 10% in Hong Kong trading; shares in fellow developer NetEase crashed by almost 25%. Reuters

AROUND THE WATERCOOLER

Insight from the UAE’s minister for A.I. on the tensions between the technology’s regulation and rollout by Fortune Editors

A widely used AI image training database contained explicit pictures of children. Experts warn that’s just the tip of the iceberg by Rachyl Jones

Toyota, the world’s largest automaker by vehicles sold, takes a hit as it recalls over a million cars and a subsidiary reveals faked data stretching back to 1989 by Lionel Lim

Atlassian swears by remote work, but if you’re in the wrong time zone, good luck landing a job at the $63 billion firm by Steve Mollman

A startup tested if ChatGPT and other AI chatbots could understand SEC filings. They failed about 70% of the time and only succeeded if told exactly where to look by Paolo Confino

What Southwest’s $140 million fine tells us about the broken air travel system by Maria Aspan

This edition of CEO Daily was curated by Nicholas Gordon. 

This is the web version of CEO Daily, a newsletter of must-read insights from Fortune CEO Alan Murray. Sign up to get it delivered free to your inbox.

About the Authors
Nicholas Gordon
By Nicholas GordonAsia Editor
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Nicholas Gordon is an Asia editor based in Hong Kong, where he helps to drive Fortune’s coverage of Asian business and economics news.

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