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NewslettersCEO Daily

Design could be the last surviving competitive advantage

By
Orianna Rosa Royle
Orianna Rosa Royle
and
Alan Murray
Alan Murray
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By
Orianna Rosa Royle
Orianna Rosa Royle
and
Alan Murray
Alan Murray
Down Arrow Button Icon
December 7, 2023, 6:37 AM ET
PepsiCo chief design officer Mauro Porcini spoke with Fortune CEO Alan Murray at the Brainstorm Design conference in Macau.
PepsiCo chief design officer Mauro Porcini spoke with Fortune CEO Alan Murray at the Brainstorm Design conference in Macau.Lucas Schifres for Fortune

Good morning.

Recommended Video

CEO Daily readers occasionally ask me whether the stakeholder capitalism model is relevant in China. It is–but with a twist. There is only one stakeholder that matters.

That was evident yesterday in my conversation with Pansy Ho, daughter of the late Stanley Ho and chairperson and executive director of MGM China Limited. Ho and her fellow gambling moguls faced a mandate last year from the government: reduce Macau’s dependence on gaming from 70%-80% of GDP today to 50% a decade from now. In negotiations to renew their licenses, they were required to collectively commit $15 billion over the decade to fund that transition. Here’s how Ho described it:

“The government last year was going through what they call the tender process, which we all had to take very seriously. I had to come and live here (Macau) for six months in order to prepare. We all thought in the beginning it just meant filling out a form. But they said: ‘No no…We want you to explain and express exactly how you are going to fulfill your commitment.’ What the government has made us do is to practically write into the calendar on a monthly and even weekly basis, how we are going to attract people here.”

For MGM, Ho says that effort will include concerts like the Bruno Mars event she is hosting next year, as well as art. “We are going to build out our own museum. We have dedicated 66,000 square meters of space to it.” I asked Ho if she expected gaming income to go down while other activities went up. “No,” she responded quickly. “We want gaming to go up!”

Ho’s comments were an interesting echo of what I heard last week from Abu Dhabi officials, who are undertaking an equally ambitious effort to wean themselves from oil profits. It will be interesting to watch how both jurisdictions fare.  

The conversation with Ho was part of Fortune Brainstorm Design, which gathers design executives from around the world. This year, we focused on the transformational effects of AI. PepsiCo’s Mauro Porcini captured the zeitgeist of the event with this description of the designer’s challenge:

“Designers are obsessed with creating something meaningful for people. Something that creates value…In this world we live in, this global world, this world that is digital…the traditional barriers to entry in business are gone. And so either you create something extraordinary for people, or somebody else will do it on your behalf… Your best competitive advantage is human centricity, creating value for people. And design is all about these things.”

You can read more about the conference here. Other news below.


Alan Murray
@alansmurray

alan.murray@fortune.com

TOP NEWS

Bank bosses are worried

Wall Street’s top bank bosses have warned Congress that proposed regulations (known as Basel III Endgame) risk hurting the U.S. economy. The CEOs of JPMorgan Chase, Citigroup, Goldman Sachs, and five other powerful firms argued that the stricter measureswould hurt lending at a time when the economy needs support, as well as unintentionally hurt business owners, pensioners, and mortgage customers. “The rule would have predictable and harmful outcomes to the economy, markets, business of all sizes, and American households,” JPMorgan Chase CEO Jamie Dimon told lawmakers. CNBC

Meta's woes 

New Mexico’s attorney general has accused Facebook parent Meta of serving underage users sexually explicit content, allowing them to be contacted by predators, and facilitating the sharing and selling of child pornography in a lawsuit on Wednesday. A Meta spokesperson said online predators "are determined predators" and highlighted the company's ongoing efforts to stop them. NBC News

Elizabeth Warren's truce

The U.S. senator and creator of the Consumer Financial Protection Bureau, Elizabeth Warren, doesn’t see eye to eye with powerful banking executives often. But when it comes to subjecting cryptocurrency to the same regulatory rigor that banks are held to, they’re on the same page. “I am not usually holding hands with the CEOs of multibillion-dollar banks. But this is a matter of national security,” Warren said. Fortune

AROUND THE WATERCOOLER

The CEO of McDonald’s talks about his AI goals, the ‘emotional benefits’ of its menu items, and big plans for a China expansion by Geoff Colvin

Gen Z is often accused of being difficult to work with. Can TikTok-style videos teach young workers how to navigate the workplace? by Paige Mcglauflin and Joseph Abrams

This founder is developing AI gun detection technology and uplifting his community while doing so by Rachyl Jones

Spotify faces the music after Daniel Ek wields the layoff axe—but is it smart cost-cutting or the beginning of a spiral? by Ryan Hogg

Bank of America CEO Brian Moynihan says YOLO spenders aren’t wrung out just yet: They’re ‘in pretty decent shape’ by Eleanor Pringle

This edition of CEO Daily was curated by Orianna Rosa Royle. 

This is the web version of CEO Daily, a newsletter of must-read insights from Fortune CEO Alan Murray. Sign up to get it delivered free to your inbox.

About the Authors
Orianna Rosa Royle
By Orianna Rosa RoyleAssociate Editor, Success
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Orianna Rosa Royle is the Success associate editor at Fortune, overseeing careers, leadership, and company culture coverage. She was previously the senior reporter at Management Today, Britain's longest-running publication for CEOs. 

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Alan Murray
By Alan Murray
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