• Home
  • Latest
  • Fortune 500
  • Finance
  • Tech
  • Leadership
  • Lifestyle
  • Rankings
  • Multimedia
CommentaryFortune Global Forum

Will generative A.I. be good for U.S. workers?

By
Michael Chui
Michael Chui
,
Kweilin Ellingrud
Kweilin Ellingrud
and
Asutosh Padhi
Asutosh Padhi
Down Arrow Button Icon
By
Michael Chui
Michael Chui
,
Kweilin Ellingrud
Kweilin Ellingrud
and
Asutosh Padhi
Asutosh Padhi
Down Arrow Button Icon
August 9, 2023, 2:00 PM ET
Generative A.I. can be a boon for U.S. workers—if managed properly.
Generative A.I. can be a boon for U.S. workers—if managed properly.Getty Images

The U.S. economy has absorbed the massive changes the pandemic brought to the labor market, with 8.6 million occupational shifts over the three years of COVID—50% more than in the previous three years. Now another disruption has arrived: generative artificial intelligence.

While still very new, generative A.I. is developing fast; we believe it will eventually make a difference in every corner of the economy. It is going to be a big deal. But will it be a good deal for American workers? On the whole, we think it could be—if workers, employers, and government take the actions needed to adapt.

To start, generative A.I. will accelerate the path to automation. By 2030, we estimate activities that account for 30% of U.S. working hours could be automated—up from 21% before generative A.I. burst upon the scene. It could also affect a broader range of activities, including data analytics, product design, legal analysis, and research and development.  

The implications of generative A.I. are complex. What is clear is that generative A.I. will fundamentally change the way many jobs are done. And we are optimistic that many of the jobs created will be highly skilled and well paid. To get there, though, the United States must invest in re-training and education to ensure that the workforce is prepared to succeed.  

On the lower end of the job market—those making less than $38,200 a year—automation and other structural changes have already had big effects. Generative A.I. could accelerate these trends, resulting in lower wage workers being 14 times more likely to need to shift occupations than high-wage workers. People without college degrees are almost twice as likely to face displacement.

But U.S. workers are resilient, as the 8.6 million pandemic-era occupational shifts proved. While it is impossible to track individual moves, many landed better-paying jobs in other fields. But we cannot simply assume resilience will continue. To adapt, more and better workforce development will be needed.

As for higher-wage jobs, generative A.I. is likely to change work activities substantially, particularly in healthcare, STEM, and professional services. In effect, it will change how these workers allocate their time, and could make these jobs more interesting. Drug researchers won’t have to do endless pre-screening of chemicals; lawyers will spend less time looking up cases; managers can pass off paperwork and instead concentrate on coaching and making improvements. These occupations will be changed by generative A.I., and all are likely to see job growth between now and 2030.

The biggest potential economic benefit of generative A.I. is that it could increase productivity significantly. Since 2005, U.S. labor productivity has grown an average of 1.4% a year. Raising that to the postwar average of 2.2% could add up to $10 trillion to U.S. GDP by 2030. Generative A.I., if coupled with the effective redeployment of the hours it saves, could increase U.S. labor productivity by 0.5 to 0.9 percentage points a year. Combined with all other automation technologies, the increase could be up to as much as 3% to 4% annual GDP growth.   

For example, in manufacturing, roughly 36% of working hours could be affected by automation. The sector, however, is now short almost 700,000 workers. New investments, such as the $280 billion CHIPS and Science Act, could create demand for 250,000 more jobs, and these jobs are increasingly high-tech. There will likely be fewer assemblers and machine operators, and more industrial engineers and software developers. In short, generative A.I. brings enormous potential for U.S. manufacturing in terms of higher productivity and better-paid jobs. However, to see the benefits, the sector must develop and attract a workforce with a broader set of skills.

That is the exact challenge facing the U.S. economy broadly: Workers must adapt and rise to the challenge of acquiring new skills, as so many did during the pandemic. Employers must step up too. As jobs change and labor shortages linger, companies can invest in training current and potential employees, for example through learn-as-you-earn programs. Companies can also recruit from overlooked populations, like retirees, rural workers, and people with disabilities, and hire for skills and potential rather than degrees or experience. We’re applying some of these principles at McKinsey; we’ve doubled the number of schools where we recruit and are hiring more via programs like apprenticeships and coding boot camps.

If worker transitions and risks are well managed, generative A.I., combined with other automation technologies, could boost productivity and foster better jobs, contributing to genuinely sustainable and inclusive growth. This optimistic scenario is plausible—but far from guaranteed.

Almost 12 million occupational changes will need to take place between now and 2030, with over 80% of those jobs falling into four occupations: customer service, food service, production or manufacturing, and office support. Most of these workers are lower paid, and disproportionately composed of less educated workers, women, and Black and Latino Americans. The positive potential is that they move into better paid, more interesting work. But that will only happen if they have the chance to re-skill and adapt.

We do not pretend to be able to predict the future, but we don’t have to: We are in it. Generative A.I. is here to stay. The challenge is to make the best of it.

Michael Chui is a partner at the McKinsey Global Institute and is based in San Francisco. Kweilin Ellingrud is a senior partner and director of the McKinsey Global Institute and is based in Minneapolis. Asutosh Padhi is McKinsey & Company’s North America managing partner and is based in Chicago. McKinsey is a partner of Fortune‘s Global Forum.

Join us at the Fortune Workplace Innovation Summit May 19–20, 2026, in Atlanta. The next era of workplace innovation is here—and the old playbook is being rewritten. At this exclusive, high-energy event, the world’s most innovative leaders will convene to explore how AI, humanity, and strategy converge to redefine, again, the future of work. Register now.
About the Authors
By Michael Chui
See full bioRight Arrow Button Icon
By Kweilin Ellingrud
See full bioRight Arrow Button Icon
By Asutosh Padhi
See full bioRight Arrow Button Icon

Latest in Commentary

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025

Most Popular

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Rankings
  • 100 Best Companies
  • Fortune 500
  • Global 500
  • Fortune 500 Europe
  • Most Powerful Women
  • Future 50
  • World’s Most Admired Companies
  • See All Rankings
Sections
  • Finance
  • Leadership
  • Success
  • Tech
  • Asia
  • Europe
  • Environment
  • Fortune Crypto
  • Health
  • Retail
  • Lifestyle
  • Politics
  • Newsletters
  • Magazine
  • Features
  • Commentary
  • Mpw
  • CEO Initiative
  • Conferences
  • Personal Finance
  • Education
Customer Support
  • Frequently Asked Questions
  • Customer Service Portal
  • Privacy Policy
  • Terms Of Use
  • Single Issues For Purchase
  • International Print
Commercial Services
  • Advertising
  • Fortune Brand Studio
  • Fortune Analytics
  • Fortune Conferences
  • Business Development
About Us
  • About Us
  • Editorial Calendar
  • Press Center
  • Work At Fortune
  • Diversity And Inclusion
  • Terms And Conditions
  • Site Map
  • Facebook icon
  • Twitter icon
  • LinkedIn icon
  • Instagram icon
  • Pinterest icon

Most Popular

placeholder alt text
North America
'I meant what I said in Davos': Carney says he really is planning a Canada split with the U.S. along with 12 new trade deals
By Rob Gillies and The Associated PressJanuary 28, 2026
20 hours ago
placeholder alt text
C-Suite
Fortune 500 CEOs are no longer giving employees an A for effort. Now they want proof of impact
By Claire ZillmanJanuary 28, 2026
1 day ago
placeholder alt text
Real Estate
Ryan Serhant thinks the American Dream was just a 'slogan created by banks,' but it was really about FDR, the Great Depression, and an economic crisis
By Sydney Lake and Nick LichtenbergJanuary 26, 2026
3 days ago
placeholder alt text
Personal Finance
Current price of silver as of Tuesday, January 27, 2026
By Joseph HostetlerJanuary 27, 2026
2 days ago
placeholder alt text
Commentary
Yes, you're getting a bigger tax refund. Your kids won't thank you for the $3 trillion it's adding to the deficit
By Daniel BunnJanuary 26, 2026
3 days ago
placeholder alt text
Success
Every U.S. Olympian is going home with $200,000, whether they medal or not, thanks to a billionaire's $100 million gift
By Jacqueline MunisJanuary 28, 2026
13 hours ago

© 2026 Fortune Media IP Limited. All Rights Reserved. Use of this site constitutes acceptance of our Terms of Use and Privacy Policy | CA Notice at Collection and Privacy Notice | Do Not Sell/Share My Personal Information
FORTUNE is a trademark of Fortune Media IP Limited, registered in the U.S. and other countries. FORTUNE may receive compensation for some links to products and services on this website. Offers may be subject to change without notice.


Latest in Commentary

belichick
CommentarySports
Football snubs Bill Belichick, one of its greatest ever coaches—showing how his unapologetic leadership style came with a cost
By Nick LichtenbergJanuary 28, 2026
15 hours ago
hanrahan
CommentarySocial Media
How social media upended the 75-year-old playbook of big CPG
By Oisín HanrahanJanuary 28, 2026
20 hours ago
trump
CommentaryHousing
Banning investors won’t fix America’s housing shortage
By Edward Peter StringhamJanuary 28, 2026
21 hours ago
reem
Commentaryhunger
How to fight child hunger in a time of foreign aid cuts
By Reem Alabali Radovan, Rajiv J. Shah and Mads Krogsgaard ThomsenJanuary 28, 2026
1 day ago
kids
CommentaryGen Z
Coming soon: a lost generation of employee talent?
By Patrick E. HopkinsJanuary 27, 2026
2 days ago
Man at his laptop working on taxes
CommentaryTaxes
Yes, you’re getting a bigger tax refund. Your kids won’t thank you for the $3 trillion it’s adding to the deficit
By Daniel BunnJanuary 26, 2026
3 days ago