• Home
  • Latest
  • Fortune 500
  • Finance
  • Tech
  • Leadership
  • Lifestyle
  • Rankings
  • Multimedia

Trendingnow

1

The millennial generation has split, new Fed research shows: Those over 35 are edging toward boomer-style wealth, while everyone else falls behind

2

Mark Cuban says he has the solution to growing income inequality, and it's to reward every employee—from CEO to janitor—with company stock

3

Mathematicians grapple with a ‘very rapid and very unsettling change’ as AI cracks yet another century-old problem

1

The millennial generation has split, new Fed research shows: Those over 35 are edging toward boomer-style wealth, while everyone else falls behind

2

Mark Cuban says he has the solution to growing income inequality, and it's to reward every employee—from CEO to janitor—with company stock

3

Mathematicians grapple with a ‘very rapid and very unsettling change’ as AI cracks yet another century-old problem
American Airlines Group

What does the American Airlines labor shortage mean for your holiday travel plans?

By
Dan Catchpole
Dan Catchpole
Down Arrow Button Icon
By
Dan Catchpole
Dan Catchpole
Down Arrow Button Icon
November 24, 2021, 10:00 AM ET
Add Fortune on Google for similar content.

Over the past few weeks, American Airlines has quietly slashed its flight schedule for the second half of December by more than 20%, according to a major aviation analytics firm. The airline told Fortune that any cuts are part of regular tweaks “based on demand,” but a number that big would have been unthinkable just a few years ago.

The move might be an attempt to learn from Halloween weekend, when bad weather and short staffing forced American to cancel nearly 2,000 flights. Halloween was the latest in a string of several high-profile, system-wide breakdowns from major U.S. airlines since travel demand picked up again in early summer, more than a year after the COVID-19 pandemic emptied airports. 

American has made the most dramatic cuts among U.S. aviation companies, trimming 107,000 scheduled flights down to just 83,000 between Dec. 17 and Dec. 31, according to Cirium, the analytics firm. But other companies are also making moves to try and make up for a lack of available workers at the end of the year.   

Domestic holiday travel for Thanksgiving and Christmas is expected to be about 93 percent of pre-pandemic levels in 2019, according to OAG, an aviation data analytics company. That’s welcome news to an industry that has lost billions of dollars over the past year and a half. But the surge of passengers also coincides with a significant industry-wide labor shortage. And analysts say it remains to be seen whether airlines will be able to handle the passenger resurgence—or fail and be forced to cancel thousands of flights at the last minute, leaving passengers stuck at airports around the country. 

Every major airline in the U.S. is currently struggling with severe labor shortages. But airline executives across the industry have continued to confidently say they have enough people and planes to handle the holidays. 

“No airline executive wants to ruin anyone’s holidays,” Henry Harteveldt, an airline analyst with Atmosphere Research, told Fortune. “They know the stakes are high, and they’re taking steps to get in better shape for weather or whatever comes up.” 

Even so, the surge in demand has left airlines with little margin to manage flight schedule screw ups that can quickly cascade like dominoes through a carrier’s flight network—that’s why American Airlines cut their available flights. And in an attempt to keep everything running smoothly, airlines have made other bold moves to try and fill out and retain their workforce.

American plans to hire 4,000 workers during the fourth quarter of this year, including 600 flight attendants. And about 2,500 flight attendants who were on leave are returning to work in November and December, company spokesman Brian Metham told Fortune. Southwest, Delta and other airlines also are in the midst of hiring campaigns to handle rising travel demand. But it can take months to get new hires trained, proficient, and efficient, industry experts say. 

American Airlines is also hoping that offering holiday bonus pay will entice their employees to keep working during the travel surge. 

Most unions representing AA employees have accepted the incentives. However, the Allied Pilot Association rejected the bonuses as a short-term fix for structural problems.

“The problems are not going to be solved with a band-aid,” APA spokesman and American Airlines pilot Dennis Tajer told Fortune. “It’s a cut artery.” 

Beyond potential interest in holiday bonuses, though, airline workers are just plain worn out after months of volatile work schedules, according to union representatives. And that could affect their willingness to even accept higher wages for working extra hours in December. 

“Flight Attendants and other frontline workers are exhausted,” Sara Nelson, president of the Association of Flight Attendants-CWA, which represents nearly 50,000 flight attendants from 17 different airlines, told Fortune. 

Ticketing agents and flight attendants have had the added burden of dealing with particularly irate and disruptive travelers. “Unruly passenger” reports to the Federal Aviation Administration have skyrocketed from an average of a few hundred a year to more than 5,000 so far in 2021. 

All that stress on airline employees will only intensify during the industry’s most important time of the year. And with every airline seemingly susceptible to catastrophe, the stakes could not be higher. 

“This isn’t some random late August weekend,” said Conor Cunningham, an airline analyst at MKM Partners. “This is when they make most of their money.” 

Subscribe to Fortune Daily to get essential business stories straight to your inbox each morning.

About the Author
By Dan Catchpole
See full bioRight Arrow Button Icon
Add Fortune on Google for similar content.

Latest in

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025

Most Popular

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Fortune Secondary Logo
Rankings
  • 100 Best Companies
  • Fortune 500
  • Global 500
  • Fortune 500 Europe
  • Most Powerful Women
  • World's Most Admired Companies
  • See All Rankings
  • Lists Calendar
Sections
  • Finance
  • Fortune Crypto
  • Features
  • Leadership
  • Health
  • Commentary
  • Success
  • Retail
  • Mpw
  • Tech
  • Lifestyle
  • CEO Initiative
  • Asia
  • Politics
  • Conferences
  • Europe
  • Newsletters
  • Personal Finance
  • Environment
  • Magazine
  • Education
Customer Support
  • Frequently Asked Questions
  • Customer Service Portal
  • Privacy Policy
  • Terms Of Use
  • Single Issues For Purchase
  • International Print
Commercial Services
  • Advertising
  • Fortune Brand Studio
  • Fortune Analytics
  • Fortune Conferences
  • Business Development
  • Group Subscriptions
About Us
  • About Us
  • Press Center
  • Work At Fortune
  • Terms And Conditions
  • Site Map
  • About Us
  • Press Center
  • Work At Fortune
  • Terms And Conditions
  • Site Map
  • Facebook icon
  • Twitter icon
  • LinkedIn icon
  • Instagram icon
  • TikTok icon
  • YouTube icon

Latest in

CEOs agree there’s an affordability crisis, but how to solve it isn’t so simple
NewslettersCEO Daily
CEOs agree there’s an affordability crisis, but how to solve it isn’t so simple
By Diane BradyJuly 23, 2026
2 hours ago
Jensen Huang made his $172 billion fortune on AI chips. His family’s $75 million gift to Vanderbilt argues art decides what technology is for
Big Techphilanthropy
Jensen Huang made his $172 billion fortune on AI chips. His family’s $75 million gift to Vanderbilt argues art decides what technology is for
By Sydney LakeJuly 23, 2026
3 hours ago
Current ARM mortgage rates report for July 23, 2026
Personal FinanceReal Estate
Current ARM mortgage rates report for July 23, 2026
By Glen Luke FlanaganJuly 23, 2026
3 hours ago
Current refi mortgage rates report for July 23, 2026
Personal FinanceReal Estate
Current refi mortgage rates report for July 23, 2026
By Glen Luke FlanaganJuly 23, 2026
3 hours ago
Mortgage rates today, July 23, 2026
Personal Financemortgages
Mortgage rates today, July 23, 2026
By Glen Luke FlanaganJuly 23, 2026
3 hours ago
Hasbro’s growth strategy isn’t just about kids anymore—it’s about ‘kidults’
Healthchief executive officer (CEO)
Hasbro’s growth strategy isn’t just about kids anymore—it’s about ‘kidults’
By Phil WahbaJuly 23, 2026
3 hours ago

Most Popular

The millennial generation has split, new Fed research shows: Those over 35 are edging toward boomer-style wealth, while everyone else falls behind
Real Estate
The millennial generation has split, new Fed research shows: Those over 35 are edging toward boomer-style wealth, while everyone else falls behind
By Nick LichtenbergJuly 22, 2026
18 hours ago
Mark Cuban says he has the solution to growing income inequality, and it's to reward every employee—from CEO to janitor—with company stock
Success
Mark Cuban says he has the solution to growing income inequality, and it's to reward every employee—from CEO to janitor—with company stock
By Sasha RogelbergJuly 20, 2026
3 days ago
Mathematicians grapple with a ‘very rapid and very unsettling change’ as AI cracks yet another century-old problem
AI
Mathematicians grapple with a ‘very rapid and very unsettling change’ as AI cracks yet another century-old problem
By Eva RoytburgJuly 21, 2026
2 days ago
OpenAI says its AI models secretly broke out of a secure test environment and hacked into AI company Hugging Face in order to cheat on an evaluation
Cybersecurity
OpenAI says its AI models secretly broke out of a secure test environment and hacked into AI company Hugging Face in order to cheat on an evaluation
By Jeremy Kahn and Emily ForliniJuly 21, 2026
2 days ago
Despite a $156 million contract, Knicks star Jalen Brunson still calls his parents for financial advice any time he makes a big purchase
Success
Despite a $156 million contract, Knicks star Jalen Brunson still calls his parents for financial advice any time he makes a big purchase
By Emma BurleighJuly 21, 2026
2 days ago
Scott Bessent casually says the U.S. has more than $1 trillion in gold—and that it doesn’t matter for the dollar
Economy
Scott Bessent casually says the U.S. has more than $1 trillion in gold—and that it doesn’t matter for the dollar
By Sasha RogelbergJuly 22, 2026
15 hours ago

© 2026 Fortune Media IP Limited. All Rights Reserved. Use of this site constitutes acceptance of our Terms of Use and Privacy Policy | CA Notice at Collection and Privacy Notice | Do Not Sell/Share My Personal Information
FORTUNE is a trademark of Fortune Media IP Limited, registered in the U.S. and other countries. FORTUNE may receive compensation for some links to products and services on this website. Offers may be subject to change without notice.