• Home
  • Latest
  • Fortune 500
  • Finance
  • Tech
  • Leadership
  • Lifestyle
  • Rankings
  • Multimedia

Trendingnow

1

Trump, who has repeatedly called climate change fake, is now threatening Brazil with tariffs over the deforestation of the Amazon

2

Current price of oil as of June 8, 2026

3

Pentagon accuses Alibaba, Baidu and BYD, three of China's biggest companies, of supporting the Chinese military

1

Trump, who has repeatedly called climate change fake, is now threatening Brazil with tariffs over the deforestation of the Amazon

2

Current price of oil as of June 8, 2026

3

Pentagon accuses Alibaba, Baidu and BYD, three of China's biggest companies, of supporting the Chinese military
NewslettersSmarter Working

Suddenly workers have all the leverage—and now they’re getting their revenge

By
Emily Peck
Emily Peck
Down Arrow Button Icon
By
Emily Peck
Emily Peck
Down Arrow Button Icon
November 10, 2021, 12:44 PM ET

Retail and fast-food workers have some power now. And you truly love to see it.

Workers quit en masse at a McDonald’s in Bradford, Pa., where they’d been making $9.25 an hour, according to a detailed feature story in The Washington Post. A wage so low, at least one of them had had to tap public benefits just to get by. They easily found other jobs—at a Burger King nearby willing to pay $10, a lumber mill for $11.50, and other retail shops.

“Due to lack of pay we all quit,” wrote Dustin Snyder, the restaurant’s now-former assistant general manager, in a sign for customers. He put it up as he locked the doors to the restaurant and led his mini-rebellion.

Before the pandemic, employers treated low-wage workers badly. Millions earned rock-bottom wages, and didn’t get sick pay or health benefits. Workers didn’t know more than a few days out what their schedule would be. I’ve spoken to pregnant women who weren’t allowed bathroom breaks; other women report they were routinely sexually harassed.

Meanwhile some of the big low-wage employers, like Walmart and Kroger, raked in record profits even as so many workers came in every day fearing for their well-being. Many low-wage workers were made to feel lucky to even have a job and treated as less-than-human because they weren’t “skilled” laborers.

For all the praise of essential workers during COVID, most employers did not up their game: As I reported last year, hourly workers at Walmart had trouble getting sick time—in a pandemic. Kroger ended its “hero pay” in May 2020—that’s just two months in, you guys. (Restaurants, of course, often furloughed or fired most of their staff. Arguably the best move considering the quality of the unemployment benefits on offer, but still—jarring.)

Meanwhile employers raked in record profits, even as so many workers came in every day fearing for their well-being. Workers got sick. They died. I’ll say it again. They died.

So it’s been nothing but delightful to see signs of worker revolt and, frankly, revenge. Not unlike when your boyfriend dumps you, then comes crawling back—but you have moved on.

Employers are desperate now. Help wanted signs abound, advertising higher pay. I’ve gotten emails from retailers, not advertising a sale, but asking if I wanted to apply for a job. Heading into the holidays, Amazon is offering $3,000 signing bonuses, Walmart is paying $17 an hour and Macy’s, dangling $500 referral bonuses, according to a report in the New York Times on Monday.

Even the meatpacking industry—where workers were forced to the line at the height of the pandemic at worksites that became COVID hotspots—is now offering bonuses and perks, and raising pay.

“[T]here’s a war for talent at the front lines,” Macy’s CEO told the Times. “My sense is we all have to raise our game.”

Yes, indeed.

There’s a straightforward way to explain the surge in worker power: The labor market is tightening. Workers are in high demand. The unemployment rate fell to 4.6% in October, the government reported last Friday. The U.S. economy added more than a half-million jobs.

And to be sure, though workers appear to have some power now, not everyone is benefiting. Older workers and those with less experience still say it’s hard to find work. And a lot of people—particularly women—can’t step back into the labor market, with caregiving responsibilities much more intense now. There is still a shortage of child-care workers. The Black unemployment rate is high—7.9%.

But there’s also a bigger picture change that’s possibly taking place: A Great Rethink, as Paul Krugman recently called it. The pandemic might have shaken something loose for a lot of people, serving as a wakeup call for workers up and down the income spectrum.

The disruptions wrought by COVID have caused all kinds of people to rethink their lives, including those who were toiling for near minimum wage in retail and fast food. Those folks might have underestimated how bad their jobs were, explained economist Arindrajit Dube in a Twitter thread recently, citing previous work.

The pandemic certainly did prove to a lot of workers in the U.S. that when the going gets tough at work, they’re the first to go. You may have been told by the boss to work hard, and that we’re all part of a family—but when the economy shutdown in March 2020, millions of people got tossed aside. (And that family line didn’t pan out.)

Seems weird now to remember this but more than 3 million people filed for unemployment benefits in just one week in late March 2020. The New York Times published an unforgettable graphic that weekend that showed the spike in a dramatic chart that ran down the entire front page.

If you lost your job then, and were stuck at home figuring out how you’d afford to feed your family and keep the lights on, you likely haven’t forgotten. If you lost coworkers and loved ones to COVID-19 you will never forget.

Telling the boss to take the job and shove it won’t repair any of that harm, but a little payback sure feels nice.

Emily Peck

emily.peck@consultant.fortune.com

Visit Fortune’s SmarterWorking Hub. And read more here:

  • IBM’s new path to a six-figure job no longer requires a college degree. 
  • Smile! Humor may be the missing ingredient at work right now. 
  • Right now, it’s all about the side hustle.  
  • Why an immigrant mindset is such a valuable asset during COVID. 
  • The great big (and confusing) return to the office is beginning.  

1 quote, 1 story, 1 number

  • “So what we need to do is to encourage people to appeal to their patriotic sense that we need them. Workers are needed to help in the continued recovery of our economy.” —
    Elaine Chao, the former transportation secretary and current Kroger’s board member, on how to get people back into the workforce.
  • Sick days are disappearing for remote workers, reports Axios’s Erica Pandey. Companies are going to have to get more creative and proactive to prevent worker burnout.
  • 100,000 — Number of workers UPS plans on hiring in about a month to deal with the upcoming holiday shopping season.

This is the web version of Worksheet, a weekly newsletter on how you can work smarter in these turbulent times. Sign up to get it delivered free to your inbox.

About the Author
By Emily Peck
See full bioRight Arrow Button Icon

Latest in Newsletters

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025

Most Popular

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Fortune Secondary Logo
Rankings
  • 100 Best Companies
  • Fortune 500
  • Global 500
  • Fortune 500 Europe
  • Most Powerful Women
  • World's Most Admired Companies
  • See All Rankings
  • Lists Calendar
Sections
  • Finance
  • Fortune Crypto
  • Features
  • Leadership
  • Health
  • Commentary
  • Success
  • Retail
  • Mpw
  • Tech
  • Lifestyle
  • CEO Initiative
  • Asia
  • Politics
  • Conferences
  • Europe
  • Newsletters
  • Personal Finance
  • Environment
  • Magazine
  • Education
Customer Support
  • Frequently Asked Questions
  • Customer Service Portal
  • Privacy Policy
  • Terms Of Use
  • Single Issues For Purchase
  • International Print
Commercial Services
  • Advertising
  • Fortune Brand Studio
  • Fortune Analytics
  • Fortune Conferences
  • Business Development
  • Group Subscriptions
About Us
  • About Us
  • Press Center
  • Work At Fortune
  • Terms And Conditions
  • Site Map
  • About Us
  • Press Center
  • Work At Fortune
  • Terms And Conditions
  • Site Map
  • Facebook icon
  • Twitter icon
  • LinkedIn icon
  • Instagram icon
  • Pinterest icon

Latest in Newsletters

Trump speaking into a mic.
NewslettersEye on AI
Should Americans get an equity stake in AI? Trump and progressive Democrats float public ownership of AI
By Beatrice NolanJune 9, 2026
4 hours ago
Meet the Walmart exec who runs a $96 billion business that would sit between Tesla and Target on the Fortune 500
NewslettersMPW Daily
Meet the Walmart exec who runs a $96 billion business that would sit between Tesla and Target on the Fortune 500
By Emma HinchliffeJune 9, 2026
8 hours ago
Exclusive: The startup that’s dressing up crypto for Wall Street raises $175 million in a round led by a16z crypto, Paradigm, and Ribbit Capital
NewslettersTerm Sheet
Exclusive: The startup that’s dressing up crypto for Wall Street raises $175 million in a round led by a16z crypto, Paradigm, and Ribbit Capital
By Ben WeissJune 9, 2026
11 hours ago
Boris Cherny, head of Claude Code at Anthropic and Fortune's AI Editor Jeremy Kahn on June 8, 2026 at the Fortune Brainstorm Tech conference in Aspen.
NewslettersCFO Daily
The man behind Claude Code says you’re comparing AI costs to the wrong thing
By Sheryl EstradaJune 9, 2026
12 hours ago
SpaceX IPO means more to the Gulf than you might expect
NewslettersFortune Gulf Brief
SpaceX IPO means more to the Gulf than you might expect
By Melissa HancockJune 9, 2026
12 hours ago
Brian Schimpf, co-founder and CEO of Anduril Industries, speaking at Fortune Brainstorm Tech 2026 in Aspen, Colorado. (Photo: Stuart Isett/Fortune)
NewslettersFortune Tech
The future of armed conflict, according to Anduril
By Andrew NuscaJune 9, 2026
12 hours ago

Most Popular

Trump, who has repeatedly called climate change fake, is now threatening Brazil with tariffs over the deforestation of the Amazon
Environment
Trump, who has repeatedly called climate change fake, is now threatening Brazil with tariffs over the deforestation of the Amazon
By Sasha RogelbergJune 8, 2026
1 day ago
Current price of oil as of June 8, 2026
Personal Finance
Current price of oil as of June 8, 2026
By Joseph HostetlerJune 8, 2026
1 day ago
Pentagon accuses Alibaba, Baidu and BYD, three of China's biggest companies, of supporting the Chinese military
Asia
Pentagon accuses Alibaba, Baidu and BYD, three of China's biggest companies, of supporting the Chinese military
By Kate O'Keeffe and BloombergJune 8, 2026
23 hours ago
Gen Zers are arriving at college unable to even read a sentence—professors warn it could lead to a generation of anxious and lonely graduates
Success
Gen Zers are arriving at college unable to even read a sentence—professors warn it could lead to a generation of anxious and lonely graduates
By Preston ForeJune 7, 2026
2 days ago
'The golden years are not golden': Boomers are hoarding most of America's wealth and power because they're terrified of outliving their money
Economy
'The golden years are not golden': Boomers are hoarding most of America's wealth and power because they're terrified of outliving their money
By Nick LichtenbergJune 7, 2026
2 days ago
'We are rapidly running out of time': Watchdog sounds Social Security alarm after 22% cut confirmed for 2032
Economy
'We are rapidly running out of time': Watchdog sounds Social Security alarm after 22% cut confirmed for 2032
By Nick LichtenbergJune 9, 2026
6 hours ago

© 2026 Fortune Media IP Limited. All Rights Reserved. Use of this site constitutes acceptance of our Terms of Use and Privacy Policy | CA Notice at Collection and Privacy Notice | Do Not Sell/Share My Personal Information
FORTUNE is a trademark of Fortune Media IP Limited, registered in the U.S. and other countries. FORTUNE may receive compensation for some links to products and services on this website. Offers may be subject to change without notice.