• Home
  • Latest
  • Fortune 500
  • Finance
  • Tech
  • Leadership
  • Lifestyle
  • Rankings
  • Multimedia
TechAirbnb

Airbnb revenue beats estimates, showing demand amid COVID surge

By
Olivia Carville
Olivia Carville
and
Bloomberg
Bloomberg
Down Arrow Button Icon
By
Olivia Carville
Olivia Carville
and
Bloomberg
Bloomberg
Down Arrow Button Icon
February 25, 2021, 4:32 PM ET

Airbnb reported revenue in the fourth quarter that blitzed analysts’ estimates, benefiting as people traveled over the holiday season despite rising Covid-19 cases and highlighting how vacation-home rentals are dominating the travel rebound.

Releasing its financial results for the first time as a public company on Thursday, Airbnb showed sales of $859 million in the final three months of 2020, a decline of only 22% from a year earlier. Analysts had been projecting $739.7 million, according to data compiled by Bloomberg. Nights and experiences booked, a metric that represents the total number of guest stays and tourist activities booked on the platform, dropped 39% from a year earlier to 46.3 million, the San Francisco-based company said in a statement. Gross booking value fell 31% to $5.9 billion.

The coronavirus pandemic continues to hammer the travel industry after a surge in cases through winter led to new lockdowns and restrictions and the vaccine rollout has faced hurdles globally. Airbnb was among the hardest-hit companies of the pandemic and almost shelved its IPO plans as travel shut down nearly a year ago. By April, room bookings and experiences had plunged 72%. Airbnb rolled out a blanket refund policy and doled out more than $1 billion in cancellation fees.

But Airbnb, which helped pioneer the home-sharing vacation model, has fared better than its rivals as travelers have taken advantage of work-from-home opportunities, road-tripping to nearby mountain villages or beach towns, often booking longer stays than usual. Airbnb started to see business stabilize in the fall and the company ended 2020 with a record-setting IPO. It’s stock is up 165% since then, valuing the company at more than $100 billion, greater than either Expedia Group Inc. or Booking Holdings Inc.

The IPO and its associated stock compensation, as well as the effects of the pandemic, led to steep losses in the fourth quarter. Airbnb reported a net loss of $3.9 billion compared with a loss of $351.5 million a year earlier. Analysts had projected a loss of $3.2 billion. The loss per share was $11.24.

Airbnb gave a cautious outlook about travel this year. “We have been encouraged by our continued resilience and recovery, and are optimistic about the upcoming travel rebound,” the company said in its report. But, Airbnb said it has “limited visibility for growth” in 2021 “given the difficulty in determining the pace of vaccine roll-outs and the related impact on willingness to travel.” Chief Executive Officer Brian Chesky has said he is hopeful vaccine distribution will lead to a post-pandemic travel boom that will continue to favor Airbnb over traditional hotels.

Analysts are also optimistic about Airbnb’s recovery. “Once a vaccine is widely distributed in the U.S. and Europe (we see by summer), revenue will come roaring back, with monthly bookings to exceed previous peak levels by year-end, reflecting the enormous amount of pent-up demand in the ecosystem,” CFRA analyst Angelo Zino wrote in a note before the results were released. He estimated Airbnb’s bookings would more than double in April. BTIG analyst Jake Fuller wrote that Airbnb is positioned to be the first online travel agent to return to room-night growth due to “the rising relevance of alternative accommodations.”

Expedia and Booking reported steep revenue declines in the fourth quarter of 67% and 63%, respectively. However, both online travel agencies pointed to growth returning to their alternative accommodation businesses. Booking said it plans to increase its whole-home rental offerings in the U.S. in response to Airbnb’s success.

“Airbnb operates almost a pure-play on alternative lodging so I think compared to other OTAs it will probably see less of a hit because that kind of lodging is more in demand,” Truist Securities analyst Naved Khan said in an interview before the results were released. People want to travel, but are opting to avoid hotels with communal lobbies, crowded elevators and shared dining spaces, according to a report released earlier this year by vacation rental data company AirDNA. “Throughout 2020, alternative accommodations gained a significant leg up on traditional lodging,” the report said. Heading into last year, U.S. short-term rentals accounted for just 10% of total lodging revenue — the pandemic boosted their share to over 25%, according to the report.

Airbnb is expecting to see a regional travel rebound this year. The company spent $630 million on sales and marketing in the fourth quarter, a 44% increase from the same period a year earlier. In January, the company released a report predicting travel trends for 2021, saying people will focus on rural destinations rather than crowded tourist hotspots. In the report, Airbnb said survey data showed 54% of respondents expect to travel this year. Research firm Morningstar also anticipates a travel rebound in the second half of 2021, and a full recovery by 2023.

About the Authors
By Olivia Carville
See full bioRight Arrow Button Icon
By Bloomberg
See full bioRight Arrow Button Icon

Latest in Tech

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025

Most Popular

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Fortune Secondary Logo
Rankings
  • 100 Best Companies
  • Fortune 500
  • Global 500
  • Fortune 500 Europe
  • Most Powerful Women
  • World's Most Admired Companies
  • See All Rankings
  • Lists Calendar
Sections
  • Finance
  • Fortune Crypto
  • Features
  • Leadership
  • Health
  • Commentary
  • Success
  • Retail
  • Mpw
  • Tech
  • Lifestyle
  • CEO Initiative
  • Asia
  • Politics
  • Conferences
  • Europe
  • Newsletters
  • Personal Finance
  • Environment
  • Magazine
  • Education
Customer Support
  • Frequently Asked Questions
  • Customer Service Portal
  • Privacy Policy
  • Terms Of Use
  • Single Issues For Purchase
  • International Print
Commercial Services
  • Advertising
  • Fortune Brand Studio
  • Fortune Analytics
  • Fortune Conferences
  • Business Development
  • Group Subscriptions
About Us
  • About Us
  • Press Center
  • Work At Fortune
  • Terms And Conditions
  • Site Map
  • About Us
  • Press Center
  • Work At Fortune
  • Terms And Conditions
  • Site Map
  • Facebook icon
  • Twitter icon
  • LinkedIn icon
  • Instagram icon
  • Pinterest icon

Latest in Tech

Tim Cook reveals the advice he gave Apple’s next CEO: The most important decision he’ll make is ‘where he spends his time’
Big TechApple
Tim Cook reveals the advice he gave Apple’s next CEO: The most important decision he’ll make is ‘where he spends his time’
By Alexei OreskovicApril 30, 2026
3 hours ago
Meta’s threat to quit New Mexico ‘is showing the world how little it cares about child safety,’ AG says
LawMeta
Meta’s threat to quit New Mexico ‘is showing the world how little it cares about child safety,’ AG says
By Catherina GioinoApril 30, 2026
6 hours ago
Meta's Hyperion data-center site in Northeastern Louisiana.
NewslettersEye on AI
Big Tech will spend nearly $700 billion on AI this year. No one knows where the buildout ends
By Sharon GoldmanApril 30, 2026
9 hours ago
Financial analyst working at a computer
Personal FinancePersonal Finance Evergreen
AI’s entry-level hiring nightmare is another gift to boomers’ retirement plans
By Catherina GioinoApril 30, 2026
11 hours ago
TOPSHOT - Alphabet Inc. and Google CEO Sundar Pichai speaks during the inauguration of a Google Artificial Intelligence (AI) hub in Paris on February 15, 2024. (Photo by ALAIN JOCARD / AFP via Getty Images)
AIGoogle
Google and Amazon’s biggest profit driver last quarter was their Anthropic stakes—which they haven’t sold
By Eva RoytburgApril 30, 2026
11 hours ago
Elon Musk arrives at the courthouse during his trial against OpenAI
CryptoElon Musk
Elon Musk likes Bitcoin—but he just told a jury most crypto coins are scams
By Jack KubinecApril 30, 2026
12 hours ago

Most Popular

Apple cofounder Ronald Wayne—whose stake would be worth up to $400 billion had he not sold it in 1976—says that at 91, he has no regrets
Success
Apple cofounder Ronald Wayne—whose stake would be worth up to $400 billion had he not sold it in 1976—says that at 91, he has no regrets
By Preston ForeApril 27, 2026
4 days ago
Google Cloud revenue is now 18% of Alphabet's business. Is this the beginning of the end of Google's search identity?
Big Tech
Google Cloud revenue is now 18% of Alphabet's business. Is this the beginning of the end of Google's search identity?
By Alexei OreskovicApril 29, 2026
1 day ago
‘The cost of compute is far beyond the costs of the employees’: Nvidia executive says right now AI is more expensive than paying human workers
AI
‘The cost of compute is far beyond the costs of the employees’: Nvidia executive says right now AI is more expensive than paying human workers
By Sasha RogelbergApril 28, 2026
3 days ago
China dominates the world's lithium supply. The U.S. just found 328 years' worth in its own backyard
North America
China dominates the world's lithium supply. The U.S. just found 328 years' worth in its own backyard
By Jake AngeloApril 30, 2026
10 hours ago
With no end in sight, Trump considers new options in Iran war—including the ‘Dark Eagle’ hypersonic missile
Big Tech
With no end in sight, Trump considers new options in Iran war—including the ‘Dark Eagle’ hypersonic missile
By Jim EdwardsApril 30, 2026
18 hours ago
No, tariffs are not strengthening the economy
Commentary
No, tariffs are not strengthening the economy
By Alex DuranteApril 29, 2026
2 days ago

© 2026 Fortune Media IP Limited. All Rights Reserved. Use of this site constitutes acceptance of our Terms of Use and Privacy Policy | CA Notice at Collection and Privacy Notice | Do Not Sell/Share My Personal Information
FORTUNE is a trademark of Fortune Media IP Limited, registered in the U.S. and other countries. FORTUNE may receive compensation for some links to products and services on this website. Offers may be subject to change without notice.