• Home
  • Latest
  • Fortune 500
  • Finance
  • Tech
  • Leadership
  • Lifestyle
  • Rankings
  • Multimedia
NewslettersData Sheet

Are contact-tracing apps a scourge or savior?

Robert Hackett
By
Robert Hackett
Robert Hackett
Down Arrow Button Icon
June 17, 2020, 12:59 PM ET

Will contact-tracing apps help contain the pandemic, or will they flop while normalizing mass surveillance?

That’s the substance of a major debate now raging among privacy and public health advocates. As countries rush to roll out contact-tracing tech, which seeks to notify people who may have come into contact with COVID-19, some are encountering complications.

Early problems may hurt hopes. Amnesty International, the civil-rights group, warns that apps distributed by the governments of Bahrain, Kuwait, and Norway are some of the world’s most privacy-invasive. The three apps actively track and upload people’s GPS coordinates to centralized servers, a potential security and privacy nightmare. These systems “go far beyond what is justified,” Claudio Guarnieri, head of Amnesty International’s security lab, said in a statement.

Norway took the hint. Heeding a warning from its own data-protection authority on Friday, the country reluctantly pulled its contact-tracing app this week. Camilla Stoltenberg, director of the Norwegian Institute of Public Health, said her team disagreed with the data-protection authority’s determination, but would “delete all data and pause work” regardless. Defiantly, Stoltenberg added that without the app, Norway “will be less equipped to prevent new outbreaks that may occur locally or nationally.”

The problems don’t end there. A vulnerability in a Qatari contact-tracing app potentially exposed a million people’s personal details in May. Meanwhile, countries such as the UK, France, Iceland, and United Arab Emirates are pursuing a centralized model like Norway’s, which is less ideal for security and privacy. The worst offenders risk turning public opinion against all contact-tracing app efforts.

The apps won’t work if people fail to use them. Researchers estimate that 60% of a country’s population must adopt the technology for it to stop a second wave of pandemic infections. On Tuesday, Germany released its version of a contact-tracing app, but a June 10 survey indicated that only 41% of Germans would be willing to download it. (If the majority of the population adhered to social distancing, hygiene, and mask-wearing guidelines, the apps might be effective with as little as 20% adoption.)

There is hope for privacy preservation. Germany, Austria, Ireland, Italy, and Switzerland are some of the countries that have opted for a decentralized approach to data collection, meaning people’s data will be stored on their own phones rather than on government servers. And a system in development by MIT scientists, called “private automatic contact tracing,” sounds promising too.

If a contact-tracing app were to become available in the United States, would you download it? Please send me a note sharing your point of view; we’ll consider featuring it in an upcoming newsletter.

Robert Hackett

Twitter: @rhhackett

Email: robert.hackett@fortune.com

THREATS

Bend the knee. The CEOs of Facebook, Google, and Amazon have signaled that they're open to testifying before the House Judiciary Committee for a hearing related to antitrust concerns. Apple, which is facing two EU antitrust probes related to Apple Pay and its App Store, has not yet agreed. Meanwhile, the Justice Department is considering rolling back legal protections for online publishers, the Wall Street Journal reports.

Who left the door open? An internal report by a CIA task force determined that the theft of top-secret hacking tools from the agency in 2016 might never have been discovered if WikiLeaks, the secret-leaking website, had not published a trove of stolen documents related to the incident in 2017. The report, prepared for then-head of the CIA Mike Pompeo and since obtained by the Washington Post, said the CIA team's security practices were "woefully lax."

A tale of two earnings. Chinese giant ByteDance, owner of the viral video app TikTok, reported $5.6 billion in revenue for the first quarter of the year. The sum is more than double—a 130% increase over—the same period a year prior, Reuters reports. Meanwhile, Oracle shares fell 5% on Tuesday after the company reported that it missed analysts' expectations. Revenue fell 6% to $10.44 billion from a year ago as the pandemic took a toll on the company's cloud-computing business, CEO Safra Catz said.

All the fake news that's fit to print. Russian fake-news peddlers are maintaining a lower profile by amplifying American-made disinformation rather than original content. One such incident involved Russian trolls and bots promoting a conspiracy theory about a faulty Iowa Caucus app, the New York Times reports. Meanwhile, a group of researchers outed another Russian influence campaign that operated in the dark for six years and shared thousands of pieces of false information on social media, including fake tweets from politicians. 

Getting the Face-boot. Facebook recently removed nearly 900 accounts associated with far-right groups, like those of the Proud Boys and American Guard. The groups were promoting hate and violence amid ongoing protests over racial inequality and police brutality in the U.S. Also, in a semi-reversal of its earlier commitment to keep selling and displaying political advertising, Facebook will allow users to "turn off" these ads for the 2020 election. 

Who's a good boy?

ACCESS GRANTED

While we're on the subject of contact-tracing apps, the Wall Street Journal has an eye-opening dive into the economy of location-tracking apps. Are they a privacy-breaching scourge, a key source of data for public-health authorities tasked with fighting the coronavirus pandemic, or both?

While an undergraduate at the University of Virginia, Joshua Anton created an app to prevent users from drunk dialing, which he called Drunk Mode. He later began harvesting huge amounts of user data from smartphones to resell to advertisers.

Now Mr. Anton’s company, called X-Mode Social Inc., is one of a number of little-known location-tracking companies that are being deployed in the effort to reopen the country. State and local authorities wielding the power to decide when and how to reopen are leaning on these vendors for the data to underpin those critical judgment calls.

FORTUNE RECON

A collection of 23 years of Jeff Bezos’s writing to be published in November by Alan Murray

How Juneteenth became a corporate movement by Aric Jenkins

Square’s head of lending thinks the PPP still needs more changes to help the smallest businesses by Anne Sraders

North Korea blows up liaison office with South Korea in most serious provocation in years by Kanga Kong and Jeong-Ho Lee

U.S. retail sales surge in May but remain well below normal levels by Phil Wahba 

NYPD must release body-cam footage within 30 days of a use-of-force incident by Henry Goldman

Privacy-preserving A.I. is the future of A.I. by Jeremy Kahn

ONE MORE THING

Chinese scientists have successfully transmitted a special cryptographic key, used to encode and decode messages, between a satellite and two ground stations that were 700 miles apart. The system used quantum entanglement, a property of particle-scale physics, to create a communications system whose ciphers are resistant to interception and tampering. The work of the 24-person team, published in the scientific journal Nature on Monday, could one day form the basis of a super-secure global communications network beamed from space.

About the Author
Robert Hackett
By Robert Hackett
Instagram iconLinkedIn iconTwitter icon
See full bioRight Arrow Button Icon

Latest in Newsletters

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025

Most Popular

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Rankings
  • 100 Best Companies
  • Fortune 500
  • Global 500
  • Fortune 500 Europe
  • Most Powerful Women
  • Future 50
  • World’s Most Admired Companies
  • See All Rankings
Sections
  • Finance
  • Leadership
  • Success
  • Tech
  • Asia
  • Europe
  • Environment
  • Fortune Crypto
  • Health
  • Retail
  • Lifestyle
  • Politics
  • Newsletters
  • Magazine
  • Features
  • Commentary
  • Mpw
  • CEO Initiative
  • Conferences
  • Personal Finance
  • Education
Customer Support
  • Frequently Asked Questions
  • Customer Service Portal
  • Privacy Policy
  • Terms Of Use
  • Single Issues For Purchase
  • International Print
Commercial Services
  • Advertising
  • Fortune Brand Studio
  • Fortune Analytics
  • Fortune Conferences
  • Business Development
About Us
  • About Us
  • Editorial Calendar
  • Press Center
  • Work At Fortune
  • Diversity And Inclusion
  • Terms And Conditions
  • Site Map

© 2025 Fortune Media IP Limited. All Rights Reserved. Use of this site constitutes acceptance of our Terms of Use and Privacy Policy | CA Notice at Collection and Privacy Notice | Do Not Sell/Share My Personal Information
FORTUNE is a trademark of Fortune Media IP Limited, registered in the U.S. and other countries. FORTUNE may receive compensation for some links to products and services on this website. Offers may be subject to change without notice.


Most Popular

placeholder alt text
Real Estate
Mark Zuckerberg gifted noise-canceling headphones to his Palo Alto neighbors because of the nonstop construction around his 11 homes
By Dave SmithDecember 25, 2025
16 hours ago
placeholder alt text
Success
Chinese billionaire who has fathered more than 100 children hopes to have dozens of U.S.-born boys to one day take over his business
By Emma BurleighDecember 25, 2025
18 hours ago
placeholder alt text
Personal Finance
Trump turns government into giant debt collector with threat to garnish wages on millions of Americans in default on student loans
By Annie Ma and The Associated PressDecember 24, 2025
2 days ago
placeholder alt text
Economy
Even if the Supreme Court rules Trump's global tariffs are illegal, refunds are unlikely because that would be 'very complicated,' Hassett says
By Jason MaDecember 21, 2025
4 days ago
placeholder alt text
Retail
Trump just declared Christmas Eve a national holiday. Here’s what’s open and closed
By Dave SmithDecember 24, 2025
2 days ago
placeholder alt text
Success
Meet the millennial father of six who rebuilt his life through the trades—and questions America's obsession with college
By Eva RoytburgDecember 24, 2025
2 days ago

Latest in Newsletters

NewslettersMPW Daily
Your predictions for women, AI, and the workplace in 2026
By Emma HinchliffeDecember 24, 2025
2 days ago
Vanguard CIO Nitin Tandon.
NewslettersCIO Intelligence
How investment giant Vanguard’s CIO is placing big tech bets today to create the AI digital advisor of tomorrow
By John KellDecember 24, 2025
2 days ago
NewslettersCFO Daily
How AI is redefining finance leadership: ‘There has never been a more exciting time to be a CFO’
By Sheryl EstradaDecember 24, 2025
2 days ago
NewslettersCEO Daily
Expedia CEO Ariane Gorin on the fight to ensure AI doesn’t turn her brands into invisible pipes consumers never see
By Diane BradyDecember 24, 2025
2 days ago
NewslettersTerm Sheet
The AI startups founders and VCs say could be acquisition targets in 2026
By Allie GarfinkleDecember 24, 2025
2 days ago
Thierry Breton, former European Commissioner for the Internal Market, in Paris on June 13, 2025. (Photo: Thomas Samson/AFP/Getty Images)
NewslettersFortune Tech
U.S. denies visas for five Europeans, alleging American censorship
By Andrew NuscaDecember 24, 2025
2 days ago