• Home
  • Latest
  • Fortune 500
  • Finance
  • Tech
  • Leadership
  • Lifestyle
  • Rankings
  • Multimedia
FinanceEconomic Stimulus

IRS stimulus check portal: Try this trick if you are still getting ‘payment status not available’

By
Lee Clifford
Lee Clifford
Executive Editor
Down Arrow Button Icon
April 27, 2020, 4:07 PM ET

Subscribe to Outbreak, a daily roundup of stories on the coronavirus pandemic and its impact on global business, delivered free to your inbox.

Could ALL CAPS be the secret to tracking your stimulus check?

After weeks of complaints about people getting the dreaded “payment status not available” error message on the IRS’s Get My Payment portal, some Twitter users think they may have found the key.

After a couple weeks of getting the "Payment Status not Available" message on the IRS "Get My Payment" site, I just saw a tip to try entering my street address in ALL CAPS and it *worked*

— 💀 damned sinker 💀 (@dansinker) April 27, 2020

Yes, some users have found that by entering their street address in all caps, they are able to view the status of their payments. One Fortune editor, who had been unable to access the status of his payment for weeks, tried the trick today. He inputted his address in all caps, and was ushered through to the verification page where he was asked to submit tax information from previous years to verify it was him. Then he was asked to submit his bank account information and was informed that his money would be direct deposited into his account.

Other Twitter users have said they have found success by, for example, entering “Unit 2” rather than “#2” for their apartment. But some still voiced frustration, saying the system would only allow for so many variations before kicking them out for 24 hours.

It is possible, however, that the discovery of the all caps trick just neatly coincided with a systemwide upgrade at the IRS.

The IRS announced Sunday that it had “adjusted several items related to the online tool, which debuted on April 15. The additional changes will help millions of additional taxpayers with new or expanded information and access to adding direct deposit information.” In a press release on the agency’s website, IRS Commissioner Chuck Rettig encouraged everyone who had previously been unable to see the status of their payment to “check back in and visit Get My Payment.”

The agency says that those hoping to track their payment will need three key pieces of information:

  • Social Security number
  • Date of birth, and
  • Mailing address used on their tax return. 

The IRS did not immediately respond to Fortune’s query about whether using all caps is recommended, or whether the users were able to get through as a result of the portal upgrades. But, in any case, for anyone desperate for their stimulus check, it’s certainly WORTH A TRY.

Our mission to help you navigate the new normal is fueled by subscribers. To enjoy unlimited access to our journalism, subscribe today.

More must-read finance coverage from Fortune:

—Why Goldman Sachs thinks Q1 GDP will be “worse than it looks”
—5 lessons for the coronavirus recovery, from an expert on success and failure in crisis
—What the law says about forcing employees back to the office
—This time, the banks were ready: How the Big Four prepared to survive the coronavirus
—Where investors can find income in a coronavirus-crushed market
—Listen to Leadership Next, a Fortune podcast examining the evolving role of CEO
—WATCH: Why the banks were ready for the financial impact of coronavirus

Subscribe to Fortune’s Bull Sheet for no-nonsense finance news and analysis daily.

About the Author
By Lee CliffordExecutive Editor
LinkedIn icon

Lee Clifford is an Executive Editor at Fortune. Primarily she works with the Enterprise reporting team, which covers Tech, Leadership, and Finance as well as daily news and analysis from Fortune’s most experienced writers.

See full bioRight Arrow Button Icon

Latest in Finance

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025

Most Popular

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Rankings
  • 100 Best Companies
  • Fortune 500
  • Global 500
  • Fortune 500 Europe
  • Most Powerful Women
  • Future 50
  • World’s Most Admired Companies
  • See All Rankings
Sections
  • Finance
  • Leadership
  • Success
  • Tech
  • Asia
  • Europe
  • Environment
  • Fortune Crypto
  • Health
  • Retail
  • Lifestyle
  • Politics
  • Newsletters
  • Magazine
  • Features
  • Commentary
  • Mpw
  • CEO Initiative
  • Conferences
  • Personal Finance
  • Education
Customer Support
  • Frequently Asked Questions
  • Customer Service Portal
  • Privacy Policy
  • Terms Of Use
  • Single Issues For Purchase
  • International Print
Commercial Services
  • Advertising
  • Fortune Brand Studio
  • Fortune Analytics
  • Fortune Conferences
  • Business Development
About Us
  • About Us
  • Editorial Calendar
  • Press Center
  • Work At Fortune
  • Diversity And Inclusion
  • Terms And Conditions
  • Site Map

© 2025 Fortune Media IP Limited. All Rights Reserved. Use of this site constitutes acceptance of our Terms of Use and Privacy Policy | CA Notice at Collection and Privacy Notice | Do Not Sell/Share My Personal Information
FORTUNE is a trademark of Fortune Media IP Limited, registered in the U.S. and other countries. FORTUNE may receive compensation for some links to products and services on this website. Offers may be subject to change without notice.


Latest in Finance

Co-owners Dean Smith, left, and Joanne Farrugia pose for a photograph in JaZams, one of their toy stores Friday, June 27, 2025, in Princeton, N.J.
RetailTariffs
Small businesses say Trump tariffs are hurting this group of consumers this holiday season—here’s what is getting more expensive
By Mae Anderson and The Associated PressDecember 15, 2025
3 hours ago
A woman takes a bag of groceries during a free food distribution for recipients of the Supplemental Nutrition Assistance Program (SNAP) organized by the Volusia County Sheriff's Office and The Jewish Federation at the Daytona International Speedway in Daytona Beach, Florida, on November 9, 2025.
PoliticsSNAP
Trump vows to fight ‘fraud’ in SNAP benefits for 42 million Americans
By Geoff Mulvihill and The Associated PressDecember 15, 2025
3 hours ago
Photo of Jerome Powell
EconomyFederal Reserve
‘We are now firmly back in a good is bad/bad is good regime’: Weak job data may lead to more rate cuts and boost stocks, Morgan Stanley economist says
By Sasha RogelbergDecember 15, 2025
4 hours ago
BankingFederal Reserve
Kevin vs. Kevin: Warsh overtakes Hassett as favorite to be Fed chair nominee on prediction market
By Jason MaDecember 15, 2025
4 hours ago
Personal Financechecking accounts
Best checking accounts for December 2025
By Glen Luke FlanaganDecember 15, 2025
5 hours ago
Personal FinanceSavings
Best savings account bonuses for December 2025
By Glen Luke FlanaganDecember 15, 2025
5 hours ago

Most Popular

placeholder alt text
Success
'I had to take 60 meetings': Jeff Bezos says 'the hardest thing I've ever done' was raising the first million dollars of seed capital for Amazon
By Dave SmithDecember 15, 2025
5 hours ago
placeholder alt text
Success
Meetings are not work, says Southwest Airlines CEO—and he’s taking action, by blocking his calendar every afternoon from Wednesday to Friday 
By Preston ForeDecember 15, 2025
7 hours ago
placeholder alt text
Success
Sorry, six-figure earners: Elon Musk says that money will 'disappear' in the future as AI makes work (and salaries) irrelevant
By Orianna Rosa RoyleDecember 15, 2025
9 hours ago
placeholder alt text
Uncategorized
Transforming customer support through intelligent AI operations
By Lauren ChomiukNovember 26, 2025
19 days ago
placeholder alt text
AI
Deloitte's CTO on a stunning AI transformation stat: Companies are spending 93% on tech and only 7% on people
By Nick LichtenbergDecember 15, 2025
12 hours ago
placeholder alt text
Success
Apple cofounder Ronald Wayne sold his 10% stake for $800 in 1976—today it’d be worth up to $400 billion
By Preston ForeDecember 12, 2025
3 days ago