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Coronavirus

Carnival cruise ship is running out of ports after 5 nations block entry on coronavirus fears

By
K. Oanh Ha
K. Oanh Ha
and
Bloomberg
Bloomberg
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By
K. Oanh Ha
K. Oanh Ha
and
Bloomberg
Bloomberg
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February 11, 2020, 7:30 AM ET

Thailand became the latest country to turn a Holland America Line cruise ship away from its ports, sparking concern for the 2,257 passengers and crew desperate to disembark after almost two weeks at sea.

Fearing some guests aboard the Westerdam may be infected with the deadly new coronavirus, Thailand’s Public Health Minister Anutin Charnvirakul announced in a short Facebook post Tuesday that he’s directed authorities to refuse entry into a port near Bangkok. The statement was confirmed by other Thai officials.

The World Health Organization seemed to offer a ray of hope — saying that health authorities may try to board the ship to assess the passengers’ health to see whether they may be allowed to get off the ship in Thailand.

Operated by Holland America Line, a brand owned by Miami-based cruise giant Carnival Corp., the ship has been refused entry by four other countries or territories, according to the WHO. Ports in Taiwan, Japan, the Philippines and Guam have sent it away on concerns over the virus, which has killed more than 1,000 people since it was first reported late last year in Wuhan, China.

The refusal and quarantine of cruise ships are the latest efforts by governments around the world seeking to contain the outbreak. Carnival’s Diamond Princess and its 3,700 passengers are quarantined in the port of Yokohama as authorities battle an increasing number of infections on board.

The WHO said Thai officials have indicated that if the ship enters the country’s waters, “authorities may seek to board the ship to determine the health status of passengers and crew, to determine whether they would be allowed to eventually disembark in Thailand,” according to a statement. The ship is currently off the southern coat of Vietnam, according to the WHO and Bloomberg data.

On board the Westerdam, passenger Stephen Hansen said he was relieved when travelers were initially told Monday that they would be allowed to disembark in Thailand. Guests scrambled to rebook flights home and everyone had their temperatures taken. By Tuesday morning, they learned from media reports that Thailand had refused the ship.

‘Back in Limbo’

“To have that snatched away at the last minute with no other solution at hand was very upsetting,” said Hansen, who is traveling with his wife. “So we are back in limbo again.”

Hansen called on the governments of passengers’ home countries to seek a solution, saying medicine, food and other supplies would soon run short. Others on the Westerdam took to social media after learning about Thailand’s refusal.

I can understand how despair can set in when hope is dashed. Ive never been one to accept Helplessness. As of now our ship hasn't told us we are not going to Thailand to disembark. First time this morning laughter was heard that has again quieted #westerdam @HALcruises

— AJ USA (@Mountain_AJ) February 11, 2020

Oh no… looks like Thailand are not letting us in 😱😱😱@HALcruises #Westerdam

— Lorraine 💋The Professor 💎💎💎💎💎💎 (@lorrain34100) February 11, 2020

The cruise ship operator hasn’t had much news to offer passengers.

“We are actively working this matter and will provide an update when we are able,” Holland America Line said, adding it’s aware of the reports about Thailand’s refusal. “We know this is confusing for our guests and their families and we greatly appreciate their patience.”

In a blog post Monday evening, the operator announced the ship was headed to Laem Chabang port — about 50 miles east of Bangkok — where passengers would disembark and end their journey on Feb. 13.

Holland America Line has said that the vessel is not in quarantine and it has no reason to believe there are any cases of coronavirus on board. The ship’s plight is adding to Carnival’s woes sparked by the virus.

The Westerdam departed Hong Kong on Feb. 1 on a 14-day Taiwan and Japan cruise. The 1,455 guests, traveling with 802 crew members, were originally scheduled to disembark at Yokohama Feb. 15, according to blog posts on Holland America Line’s website. The ship has sufficient fuel and food provisions to last until the end of the voyage, according to an earlier Holland America Line blog post on its website.

While passengers wait for news, Christina Kerby said she’s been killing time learning how to fold bath towels into decorative shapes. The Northern California resident kept her posts upbeat and humorous:

Here’s a science fiction plot line for ya. Amidst a global epidemic that wipes out the earth’s population, it’s up to the people aboard one cruise ship- the only safe place on earth- to repopulate the planet. **Passengers onboard the #Westerdam begin eyeing each other nervously**

— Christina Kerby (@ChristinaKerby) February 9, 2020

Editor’s note: This story was updated on Feb. 11 at 8 a.m. ET.

More must-read stories from Fortune:

—Stock scammers are using coronavirus to dupe investors, SEC warns
—Credit Suisse making a comeback, but spying scandal drags down outlook
—Why China is still so susceptible to disease outbreaks
—A new coronavirus red flag on the horizon—a stronger dollar
—Fortune Explains: Tariffs and trade wars

Catch up with Data Sheet, Fortune’s daily digest on the business of tech.

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