This article originally appeared on Travel+Leisure.
When Karon Grieve showed up to Glasgow airport on Sunday, she expected her Jet2 flight to Crete to be fairly quiet. It’s the tail-end of the season and she imagined that not many people were headed to the Greek island.
“I asked the girl at check-in how many were going to be flying and she said I should guess,” Grieve told the Daily Record. “So I counted it down from 10 and it turned out there were three people booked on.”
But when she got to the gate, flight crew informed Grieve that the other two passengers had not shown up — and that she was about to have a four-hour private flight.
https://twitter.com/KaronGrieve/status/922357366959591424
Grieve boarded the 189-passenger plane and before the doors had closed, she was on a first-name basis with the cabin crew, Viktoria, Ashleigh, Toyah and Diane. She met the captain, Laura, and talked with first officer Lee.
“As we flew over places of interest, Laura would come on the tannoy (loudspeaker) saying, ‘Hi, Karon and the girls. We are now flying over Croatia, look to your left,’” Grieve told the Daily Record. Grieve continued to receive personalized commentary throughout the flight and got to sit in the aircraft’s first row.
And when the flight landed in Crete, Grieve didn’t have to wait for her baggage at the carousel. It was handed directly to her.
But perhaps the most fantastic part is that Grieve payed only $60 (£46) for the four-hour private flight.
“We’re delighted Karon got to experience our VIP customer service in style,” a Jet2 spokesperson said. “It is not unusual for the final outbound flight of the season to have fewer bookings than normal. We hope Karon has a fantastic time in Crete.”