• Home
  • News
  • Fortune 500
  • Tech
  • Finance
  • Leadership
  • Lifestyle
  • Rankings
  • Multimedia
TechFortune 500

Judge Allowing iPhone 4 Owners to Pursue Class Action Suit Against Apple

By
Reuters
Reuters
Down Arrow Button Icon
By
Reuters
Reuters
Down Arrow Button Icon
July 31, 2017, 5:07 PM ET

Apple has failed in its bid to dismiss a lawsuit claiming it disabled the popular FaceTime video conferencing feature on older iPhones to force users to upgrade.

U.S. District Judge Lucy Koh ruled late on Friday that iPhone 4 and 4S users can pursue nationwide class action claims that Apple intentionally “broke” FaceTime to save money from routing calls through servers owned by Akamai Technologies.

Neither Apple nor lawyers for the plaintiffs immediately responded on Monday to requests for comment.

Apple began using Akamai’s servers after losing a lawsuit in 2012 in which VirnetX Holding claimed that FaceTime technology infringed its patents.

Testimony from a 2016 retrial in that case showed that Apple paid Akamai $50 million in one six-month period.

The plaintiffs said Apple eventually created a cheaper alternative for its iOS 7 operating system, and in April 2014 disabled FaceTime on iOS 6 and earlier systems.

Get Data Sheet, Fortune’s technology newsletter.

Koh said the plaintiffs alleged some measurable loss to their phones’ value, and could try to show that Cupertino, California-based Apple’s conduct constituted a trespass and violated state consumer protection laws.

The San Jose, California-based judge twice quoted from what the plaintiffs said was an Apple employee’s internal email characterizing iOS 6 users as “basically screwed” because of the disabling of FaceTime.

She also rejected Apple’s argument that the plaintiffs suffered no economic loss because FaceTime was a “free” service.

“FaceTime is a ‘feature’ of the iPhone and thus a component of the iPhone’s cost,” Koh said in a footnote. “Indeed, Apple (AAPL) advertised FaceTime as ‘one more thing that makes an iPhone an iPhone.'”

The plaintiffs are led by Christina Grace of Marin County, California, and Ken Potter of San Diego County, California, who both owned the iPhone 4. Akamai (AKAM) was not named as a defendant.

About the Author
By Reuters
See full bioRight Arrow Button Icon
Rankings
  • 100 Best Companies
  • Fortune 500
  • Global 500
  • Fortune 500 Europe
  • Most Powerful Women
  • Future 50
  • World’s Most Admired Companies
  • See All Rankings
Sections
  • Finance
  • Leadership
  • Success
  • Tech
  • Asia
  • Europe
  • Environment
  • Fortune Crypto
  • Health
  • Retail
  • Lifestyle
  • Politics
  • Newsletters
  • Magazine
  • Features
  • Commentary
  • Mpw
  • CEO Initiative
  • Conferences
  • Personal Finance
  • Education
Customer Support
  • Frequently Asked Questions
  • Customer Service Portal
  • Privacy Policy
  • Terms Of Use
  • Single Issues For Purchase
  • International Print
Commercial Services
  • Advertising
  • Fortune Brand Studio
  • Fortune Analytics
  • Fortune Conferences
  • Business Development
About Us
  • About Us
  • Editorial Calendar
  • Press Center
  • Work At Fortune
  • Diversity And Inclusion
  • Terms And Conditions
  • Site Map

© 2025 Fortune Media IP Limited. All Rights Reserved. Use of this site constitutes acceptance of our Terms of Use and Privacy Policy | CA Notice at Collection and Privacy Notice | Do Not Sell/Share My Personal Information
FORTUNE is a trademark of Fortune Media IP Limited, registered in the U.S. and other countries. FORTUNE may receive compensation for some links to products and services on this website. Offers may be subject to change without notice.